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The Canvas Dubai - MGallery Hotel Collection

5.0 star property
Luxury hotel with 2 restaurants, near Dubai Museum
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The Canvas Dubai - MGallery Hotel Collection

Photo gallery for The Canvas Dubai - MGallery Hotel Collection

Terrace/patio
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch, dinner, brunch served; Indian cuisine
Reception

Overview of The Canvas Dubai - MGallery Hotel Collection

8.0

Very good

Property highlights

  • Pool
  • Restaurant
  • Bar
  • Spa
  • Free WiFi
  • Free parking
Map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Terrace

Room options

View all photos for Junior Suite with 1 King Size Bed

Junior Suite with 1 King Size Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite with 1 King Size Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Bur Dubai
  • Dubai Cruise Terminal - 14 min walk
  • BurJuman Mall - 27 min walk
  • Dubai Creek - 31 min walk
  • Gold Souk - 35 min walk
  • Port Rashid - 6 min drive
  • Dubai World Trade Centre - 6 min drive
  • Dubai International Convention and Exhibition Centre - 6 min drive
  • City Centre Deira - 7 min drive
  • La Mer - 6 min drive
  • Al Ghurair Centre - 7 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 52 min drive
  • Al Ghubaiba Station - 16 min walk
  • Sharaf DG Station - 16 min walk
  • ADCB Station - 27 min walk

Restaurants

  • Al Ustadı Special Kebab - 3 min drive
  • Signature by Sanjeev Kapoor - 1 min walk
  • مطعم جازيبو - 7 min walk
  • PORTUGAL Genuine Piri-Piri Restaurant - 2 min walk
  • Mannaland (만나랜드 Korean Restaurant) - 4 min drive
Map

About this property

The Canvas Dubai - MGallery Hotel Collection

The Canvas Dubai - MGallery Hotel Collection features a free kids' club and puts you within a 15-minute walk of Dubai Cruise Terminal. Guests can indulge in deep-tissue massages, aromatherapy or reflexology, and Azalya Restaurant, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a health club.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's menu

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on-site
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Azalya Restaurant – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
Signature Sanjeev Kapoor – This restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Alfonxo – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Estrellas Skyline Lounge – This rooftop bar overlooks the pool. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AED 80 for adults and AED 60 for children
  • Early check-in can be arranged for an extra charge of AED 250 (subject to availability)
  • Late checkout can be arranged for an extra charge of AED 450 (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 157.5 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

Frequently asked questions

Does The Canvas Dubai - MGallery Hotel Collection offer free cancellation for a full refund?
Yes, The Canvas Dubai - MGallery Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Canvas Dubai - MGallery Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Canvas Dubai - MGallery Hotel Collection?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at The Canvas Dubai - MGallery Hotel Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Canvas Dubai - MGallery Hotel Collection?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Canvas Dubai - MGallery Hotel Collection?
You can check in starting at 2:00 PM. There's a charge of AED 250 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 450 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Canvas Dubai - MGallery Hotel Collection and nearby?
The Canvas Dubai - MGallery Hotel Collection has 2 bars and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near The Canvas Dubai - MGallery Hotel Collection?
Yes, there are 2 on-site restaurants, featuring Indian cuisine and pool views.
What's the area around The Canvas Dubai - MGallery Hotel Collection like?
The Canvas Dubai - MGallery Hotel Collection is a short 14-minute walk from Dubai Cruise Terminal and 17 minutes' walk from Meena Bazaar.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Noreen asem, 8-night trip
Verified Hotels.com guest review

6/10 Good

Satisfactory stay.
The hotel is a nice facility which is well kept and it does look good. There is a nice little gym, spa & sauna and small roof top pool. What really lets this place down is the service. The breakfast service is displeasing as there are not enough tables and the staff are totally overwhelmed. I got used to asking for a latte 4-5 times before I got one. Another issue was room service. They seem to never fully replenish things like soap, toilet tissue, shower gel etc. This again led to multiple calls to reception
8-night trip
Verified Hotels.com guest review

4/10 Fair

good value for money-some improvements required
have stayed here many times, i feel the rooms are getting dated, seems like poor maintenance, and cleaning. The lobby is still very nice, and so is the top floor bar/restaurant. the breakfast spread is good but the service can be better, staff training certainly needs attention.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Sadia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Armaan, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Isabelle, 4-night trip
Verified Hotels.com guest review

6/10 Good

The property isn’t very clean for a 5 star Cushions had stains on them but the rooms themselves were cleaned properly by housekeeping The service is great by the house keeping they’re all lovely Front desk staff were ok On final checkout they were incompetent and didn’t write down how they took a deposit from me which for a 5 star hotel is poor. And I’m still waiting for this refund
Ayesha, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Samuel, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 3-night trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Free
Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
2:00 PM