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Ramada Abu Dhabi Downtown, Abu Dhabi

4 stars
8th Salam StreetTourist Club Area, Abu Dhabi107523United Arab Emirates, 0203 027 9779
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  • Abu Dhabi (ZVJ-Abu Dhabi Bus Station) 10-min drive; 2.2 miles/3.5 km
  • Abu Dhabi (AUH-Abu Dhabi Intl.) 37-min drive; 20.8 miles/33.5 km
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
Excellent4.4 / 5
Bar and Beverages
Bar is awesome
Service
Fantastic service
WiFi
Good internet service
Pool
Pool should be renewed
72See all 72 Hotels.com reviews
From 631 reviewsTripAdvisor Traveller Rating

Ramada Abu Dhabi Downtown, Abu Dhabi

Hotel Info: 020 3027 9803

from £56
  • Double Room, 1 Queen Bed (Ruby)
  • Room, 1 Queen Bed, Accessible, Smoking
  • Single Room, 1 Queen Bed (Ruby)
  • Superior Room, 1 Queen Bed, Smoking
  • Suite, 1 King Bed (Topaz)
  • Deluxe Room, 2 Single Beds, Smoking
  • Deluxe Single Room (Amber)
  • Deluxe Room, 1 King Bed, Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Double Room (Amber)
  • Premium Suite, 1 King Bed
  • Suite (xTopaz Suite Single)

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

  • Cruise terminal shuttle *

Parking

  • No parking

  • Free valet parking

Offsite

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property

Also known as

  • Ramada Abu Dhabi Downtown Hotel
  • Ramada Abu Dhabi Downtown
  • Cristal Salam
  • Cristal Salam Abu Dhabi
  • Cristal Salam Hotel
  • Hotel Cristal Salam
  • Ramada Abu Dhabi Downtown Hotel
  • Ramada Abu Dhabi Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 15 per accommodation, per night

Optional extras

Rollaway beds are available for AED 116 per day

Buffet breakfast is offered for an extra charge of AED 50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 150

Cruise ship terminal shuttle service is offered for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Meeting rooms 2
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Cristal SPA has 3 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

2.35 Restaurant - This restaurant specializes in Chinese cuisine. Guests can enjoy drinks at the bar. Open daily.

Vertical Wine Bar - This rooftop bar specializes in Irish cuisine.

Blendz Coffee Shop - Onsite coffee shop.

Ramada Abu Dhabi Downtown, Abu Dhabi’s small print

Also known as

  • Ramada Abu Dhabi Downtown Hotel
  • Ramada Abu Dhabi Downtown
  • Cristal Salam
  • Cristal Salam Abu Dhabi
  • Cristal Salam Hotel
  • Hotel Cristal Salam
  • Ramada Abu Dhabi Downtown Hotel
  • Ramada Abu Dhabi Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 15 per accommodation, per night

Optional extras

Rollaway beds are available for AED 116 per day

Buffet breakfast is offered for an extra charge of AED 50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 150

Cruise ship terminal shuttle service is offered for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 72 reviews

Ramada Abu Dhabi Downtown, Abu Dhabi
Outstanding5.0 / 5
such a comfy bed i wanted to take it with me. and the food was delish!
1 night trip with friends
Ramada Abu Dhabi Downtown, Abu Dhabi
Good3.0 / 5
Good Hotel but not one of staff!
Every thing was nice except one of the reception staff who confirmed that late check out and after 5 minuites she changed her mind and cancel it without reasonable excuse and she lied to her colleague and told him that she did not confirmed my request.
3 night business trip
Ramada Abu Dhabi Downtown, Abu Dhabi
Outstanding5.0 / 5
Good location
Very good Hotel. We had an overnight flight and arrived early in Abu Dhabi, I rang the Hotel and they were very accommodating and allowed us access to our rooms at 10am. The pool is a mere puddle on the roof adjacent to the bar and restaurant so do not bother to expect a swim here. Breakfast was very good and the gym sufficient to raise a heartbeat. Located within a short walk of the shopping mall and very close to banks and a big hypermarket.
7 night family trip
Ramada Abu Dhabi Downtown, Abu Dhabi
Good3.0 / 5
Very bad sleep ...
We spent 6 nights in this hotel in November just before the UAE national day. It was as clean as described in the reviews from other travellers. When we arrived we were really pleased with the hotel: the staff was nice and helpful; clean room, large and comfortable; modern car park with elevators; plus real high speed internet and WIFI for free; nice location. However, we met the some issues. On the 1st night,while trying to sleep we could hear music coming from outside. At that time I didn't know from where it came. On the 2nd night I realized that the music was coming from the bar located on the 10th floor! I called the reception around 0:30 to complain about the volume, the answer was: "We are sorry but the music will stop when the bar will close at 1:30 am". On the 6th night I called the reception after 2:00 am as it was very late. The receptionist apologized telling me that she will ask the bar to turn off the music. At 3:00 am no improvement at all! I was irritated so I went to talk directly to the receptionist. The guy at the reception was really sorry for me explaining that he will go directly to the bar. Thanks to him, I came back to my room and after few minutes it was over. The second issue is that there is no "mini-shower" for personal hygiene in the toilets! I stayed in several hotels across UAE but it's the first time I see such an hotel without "mini-shower", not very practical when you are muslim without this commodity. The hotel administrator must fix that.
6 night trip
Ramada Abu Dhabi Downtown, Abu Dhabi
Outstanding5.0 / 5
Excellent
Lovely hotel with nice asian restaurant and great bar on top floor, even had live music while I finished my work!! Free wifi was also a positive which is rare in the UAE! highly recommended and will be staying again on my next trip over
1 night business trip

See all reviews

Ramada Abu Dhabi Downtown, Abu Dhabi

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