Cham's House

this was my 2nd stay at Chams House, however unfortunately things have changed a lot. prior to Chams house I stayed at another Resort right next to a family with a kid that screamed a lot, on arrival at Chams house that same family had checked in too at Chams house and were put in a private Villa right next to mine! I requested reception if they could please put me in a Villa at least a little bit away so I dont have to listen to a screaming kid for my entire holiday, they just said Sorry, nothing we can do. Breakfast is very dull, it used to be good, but now it really is not worth eating breakfast here, very little on offer. There is no bacon as the owner insists on halaal meat, I disagree with the halaal slaughter process so I will not touch halaal products, purely based on the cruelty to animals in the process. In my Villa the lights in the bathroom, and private pool were not working, finally on my 3rd day there they were fixed. one last thing, after breakfast I wanted to use a kayak and snorkelling gear and I noticed there was no one at the desk where one has to sign for them, I asked one of the staff who said they would contact reception, 20 minutes later I asked another staff member, finally after waiting 45 minutes at the activity desk I had enough and went up to the reception myself, bear in mind the activity desk is open at 8am, this was past 9pm. one person said the person on the desk had gone to the toilet, 45 minutes? really! some professionalism would be good.

We stayed at Chams House for sixt nights. The service was not good and the food and spa service overpriprized. A local restaurant next by the Beach had good food to a much better price. The straff did not speak good english. We had expected more from Chams House.

Friendly staff and very helpful

Friendly staff, very polite and helpful