• A national sales tax of between 10% and 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

• Resort fee: 10 per cent of room rate

• Dial-up Internet access is available in guest rooms for an extra charge
• Airport shuttle service is offered for an extra charge of USD 63.00 per person (one way)
• Train station pick-up service is offered for an extra charge
• Local area shuttle service is offered for an extra charge

• In-room babysitting is available for an extra charge
• Rollaway beds are available for USD 120.00 per night
• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

• Guests under 6 years old are not allowed in the spa
• Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.