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Hakone Hisui

4-star4 stars
837 Sengokuhara, HakonemachiAshigarashimo, HakoneKanagawa-ken250-0631Japan, 0203 027 9779Great location! See map

4-star ryokan in Hakone with restaurant and bar/lounge
  • Free WiFi and free parking
Wellness Area
Great wellness & sports facilities
Rather comfortable
Breakfast is average
20See all 20 reviews
From 121 reviewsTripAdvisor Traveller Rating

Hakone Hisui

Hotel Info: 0203 027 9803

from £306
  • Deluxe Twin Room, Non Smoking (Not Open Air Bath)
  • Deluxe Twin Room with Extra Bed, Non Smoking (Not Open Air Bath)
  • Standard Twin Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Twin Room with Tatami Area, Non Smoking (Not Open Air Bath)

At a glance

Key facts

Hotel size

  • This hotel has 8 rooms


  • Check-in time 3 PM-8 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Sauna
  • Elevator/lift
  • Garden
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
  • Patio
Freshen up
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • In-room safe

Special features


Services include massages, facials and body treatments. Public bath/onsen services include an indoor mineral hot spring (Japanese-style onsen) and yukata (Japanese robe).


ICHIYUU – This restaurant serves breakfast and dinner. Reservations are required.

Hakone Hisui’s small print

Also known as

  • Hakone Hisui Inn
  • Hakone Hisui
  • Hisui Inn


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hakone Hisui


  • Lalique Museum Hakone (6-minute walk)
  • Museum of the Little Prince (6-minute walk)
  • Hakone Village Samurai Museum (7-minute walk)
  • Choanji Temple (8-minute walk)
  • Venetian Glass Museum (17-minute walk)
  • Kintoki Shrine (26-minute walk)
  • Daihakone Country Club (28-minute walk)
  • Pola Museum of Art (34-minute walk)

Getting around

  • Hakone Gora Station 13-min drive
  • Hakone Miyanoshita Station 15-min drive
  • Hakone Ohiradai Station 17-min drive
  • Free self parking

Recent reviews

Superb 9.0 From 20 reviews

Hakone Hisui
we had a daughter and booked a room for 2 adults and 1 child. when we arrived in our room it was small and in a basement far, far away from reception (i.e. extra long walk). so we asked for a better/different room. that of course would be a significant upgrade fee so we were forced to pay it. the gym was even dingier.
Jonathan, gb1 night family trip
Hakone Hisui
Beautiful hotel with very nice hot springs
Robert, us1 night trip
Hakone Hisui
Best kept secret in Hakone area
Excellent service; beautiful and very serene surroundings. A nice gateaway place!!
A Traveller, jp1 night trip
Hakone Hisui
Amazing ryokan
Amazing, attention to detail and personal service outstanding, room 6 star, onsen amazing and so easy to get to and from Gora and Yumoto
Julie, as2 night trip with friends
Hakone Hisui
The most relaxing experience
It was such a beautiful property and everything was extremely well taken care of. The staff were so polite and even though some had trouble with English did everything they could to help. We had teppanyaki at the restaurant and tried the Japanese menu. The sashimi was the best I've ever had and the wagyu beef was incredible. Afterwards we went in the private onsen for a small fee and had such a relaxing experience. The water was like silk! Our suite was massive and the beds extremely comfortable. I hope if I ever return to Japan I will have a chance to experience this again.
Phoebe, ca1 night romance trip

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Hakone Hisui

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