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Hilton Garden Inn Phoenix Downtown

3-star hotel with bar/lounge, near Phoenix Convention Center

  • Free WiFi
From
£154

Image gallery

  • Lobby
  • Lobby
  • Room (Parlor) - Living Area
  • Room, 1 King Bed (Drinks & Snacks) - Living Area
  • Lobby
Lobby. Image 1 of 74.
1 / 74Lobby
15 E Monroe St, Phoenix, 85004, AZ, United States of America
8.8.Fabulous.
  • Staff were very helpful with any enquiry. The bed was very comfortable, the room clean.

    Oct 9, 2019

  • Good facilities and close to convention centre and transport links

    Sep 12, 2018

See all 365 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 170 smoke-free guestrooms
  • Housekeeping (on request)
  • Breakfast available
  • Bar/lounge
  • Fitness centre
  • 24-hour business centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Downtown Phoenix
  • Phoenix Convention Center - 5-min walk
  • Talking Stick Resort Arena - 7-min walk
  • Chase Field - 12-min walk
  • Arizona State Capitol - 30-min walk
  • Phoenix Zoo - 9.7 mi / 15.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll In Shower)
  • Suite, 1 King Bed, Accessible
  • Suite, 1 Bedroom
  • Room, 1 King Bed, Accessible
  • Room (Parlor)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible
  • Suite, 1 Bedroom
  • Room, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds, City View, Corner
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Location

15 E Monroe St, Phoenix, 85004, AZ, United States of America
  • In Downtown Phoenix
  • Phoenix Convention Center - 5-min walk
  • Talking Stick Resort Arena - 7-min walk

What’s around

Landmarks

  • In Downtown Phoenix
  • Phoenix Convention Center - 5-min walk
  • Talking Stick Resort Arena - 7-min walk
  • Chase Field - 12-min walk
  • Arizona State Capitol - 30-min walk
  • Phoenix Zoo - 9.7 mi / 15.6 km
  • Old Town - 11.3 mi / 18.2 km
  • Grady Gammage Memorial Auditorium - 12.1 mi / 19.5 km
  • Arizona State University - 12.7 mi / 20.4 km
  • Camelback Mountain - 15.3 mi / 24.6 km

Getting around

  • Sky Harbor International Airport (PHX) 11-min drive
  • Scottsdale, AZ (SCF) 31-min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) 24-min drive
  • Chandler, AZ (CHD-Chandler Municipal) 30-min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) 33-min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) 38-min drive
  • Van Buren - 1st Ave Station 3-min walk
  • Washington - Central Station 3-min walk
  • Jefferson Street - 1st Ave Station 5-min walk

At a glance

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Off-site parking within 20 ft (USD 28 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Bar/lounge

Things to do

  • Fitness facilities

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries

Be entertained

  • 42-inch LCD TV
  • Pay films
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Connecting/adjoining rooms available

Special features

Dining

Floor 13 Rooftop Bar – On-site bar. Happy hour is offered.

Small print

Also known as

  • Hilton Garden Inn Phoenix Downtown Hotel
  • Hilton Garden Phoenix Downtown
  • Hilton Phoenix Phoenix
  • Hilton Garden Inn Phoenix Downtown Hotel
  • Hilton Garden Inn Phoenix Downtown Phoenix
  • Hilton Garden Inn Phoenix Downtown Hotel Phoenix
  • Hilton Garden Inn Phoenix Downtown
  • Hilton Phoenix Phoenix
  • Hilton Garden Inn Phoenix Downtown Hotel
  • Hilton Garden Inn Phoenix Downtown Phoenix
  • Hilton Garden Inn Phoenix Downtown Hotel Phoenix
  • Hilton Garden Inn Phoenix Downtown Phoenix
  • Hilton Garden Inn Hotel
  • Hilton Garden Inn

Optional extras

Parking is available nearby and costs USD 28 per night (20 ft away)

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 8 and USD 12 for adults, and USD 8 and USD 12 for children (approximately)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Phoenix Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include zpizza (3-min walk), Thai Basil (3-min walk) and La Piazza Locale (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Arizona (24-min drive) and Vee Quiva Casino (25-min drive) are both nearby.
  • Maintain your daily exercise routine at the gym.
8.8.Fabulous.
  • 10.0.Exceptional

    Wish I could come back!

    Gorgeous hotel, very unique too! It has a nice location that is very centralized, however parking is close but is offsite. Everything was immaculate and the staff was also extremely nice.

    Emily, 5 night business trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful art deco bank / hotel renovation

    I was pleasantly surprised to stay at this beautiful Hilton in downtown Phoenix. I had no idea there were buildings from this era. This was a beautiful hotel, clean, comfortable, and walkable to everything down town Phoenix has to offer. Our room was gorgeous. Highly recommended. The employees are stellar. Only thing I would change is refillable bathroom amenities.

    Mary, 4 night family trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Old building which did not feel like a Hilton (even a Garden Inn) until we entered our rooms. Rooms were decent, but nothing special

    Chad, 1 night business trip, Jun 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Front Desk dude is a PRICK

    I was stuck on the elevator twice for 15 minutes and then got berated by the front clerk for it.

    Ty, 1 night trip, Jun 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Unexpected expense

    I was very disappointed because we had to park a block away and had to pay right a $100 just to park for the 3 days we were there! Will not stay there again and no swimming pool!

    Steve, 3 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No housekeeping or parking during COVID

    I needed housekeeping, but forgot to request it because I was busy with the business I came for. I wish I could have just requested it at the front desk during check in. Also, parking was a pain. The valet was closed and parking garages were far away and expensive.

    DeMuriel, 2 night family trip, May 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Things are different

    Covid has changed everything. We knew it all in advance. No hotel restaurant, no daily room cleaning. Staff was "distant". Where we used to love hotel stays for room service and the pampered feeling, that doesn't exist here. Other hotels in the area seemed to be all open. Guess we will try those next trip.

    2 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mommy's classes

    Although the exterior looked more like historic but the interior was pretty beautiful. Very upgraded! Everything in the interior was very cleaned as well. Overall, was one of the best stay ever!

    Deljean, 3 night business trip, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, close to attractions and super friendly staff

    1 night romance trip, May 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    Just okay.

    The Hotel was overall okay. Check in was smooth, front desk was overall friendly (the lady that checked me in was a little annoyed with the questions I had) the room was beautiful, we had a city view and the room was huge, the restaurant is still closed, breakfast is not included and comes still in a box with Covid restrictions still in place. I did not go to the rooftop bar as we had our children with us. Parking is NOT included!!! With Covid they do not over valet parking and you have to pay for it somewhere else!! I think my biggest complaint would be that the air conditioner/heater in the room was so loud. Every time it kicked in it woke me up. I barley got any rest that entire night as turning it off caused the room to be super hot. If I ever have to attend a function in downtown Phoenix again I will look for over options to stay.

    Katharina, 1 night family trip, Apr 23, 2021

    Verified Hotels.com guest review

See all 365 reviews