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The ASHLEE Heights Patong Hotel & Suites, Patong

4 stars4 stars
160/36, Phang Mueng Sai Kor Road, SoiNanai Ruamjai (Nanai Soi 8), PatongPhuket83150Thailand, 0203 027 9779
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Good3.7 / 5
Location
Great location
Comfort
Rather comfortable
Cleanliness
Quite clean
WiFi
WiFi system needs upgrading
142See all 142 Hotels.com reviews
From 464 reviewsTripAdvisor Traveller Rating

The ASHLEE Heights Patong Hotel & Suites, Patong

Hotel Info: 020 3027 9803

from £29
  • Superior Room, Bathtub
  • Premier Room, Bathtub
  • Family Suite, 2 Bedrooms, Bathtub
  • Deluxe Room, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Offsite

  • Free shopping centre shuttle

  • Free beach shuttle

Also known as

  • ASHLEE Heights Patong Hotel
  • The ASHLEE Heights Patong Hotel & Suites Phuket
  • The ASHLEE Heights Patong Hotel Suites
  • ASHLEE Heights Hotel
  • ASHLEE Heights Patong
  • ASHLEE Heights
  • The ASHLEE Heights Patong Hotel & Suites Phuket
  • The ASHLEE Heights Patong Hotel Suites
  • ASHLEE Heights Patong
  • ASHLEE Heights
  • The ASHLEE Heights Patong, Phuket

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Citrus Cafe – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

The ASHLEE Heights Patong Hotel & Suites, Patong’s small print

Also known as

  • ASHLEE Heights Patong Hotel
  • The ASHLEE Heights Patong Hotel & Suites Phuket
  • The ASHLEE Heights Patong Hotel Suites
  • ASHLEE Heights Hotel
  • ASHLEE Heights Patong
  • ASHLEE Heights
  • The ASHLEE Heights Patong Hotel & Suites Phuket
  • The ASHLEE Heights Patong Hotel Suites
  • ASHLEE Heights Patong
  • ASHLEE Heights
  • The ASHLEE Heights Patong, Phuket

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 142 reviews

The ASHLEE Heights Patong Hotel & Suites, Patong
Good3.0 / 5
Poor service. Unclean hotel. Great Location.
Of all the hotel staff we interacted with, only two were polite and helpful. Unfortunately none of them spoke great English but that's understandable. Hotel claimed online to have 3 pools but only had one on the roof which was poorly kept with fairly dirty water. The pool bar was non existent. Location was perfect, access to restaurants, beach and shopping centre. When the 'cleaned' our room they failed to actually CLEAN many times. Two nights in a row they made our bed without changing the sheets. Balcony door would not fully close, so insects came in at night and we were bitten many times. Buffet breakfast was poor when compared to the external restaurants we later visited. Water in bathroom was warm but never hot. Hotel claimed to have airport shuttle service but turned out not to be the case.
10 night trip
The ASHLEE Heights Patong Hotel & Suites, Patong
Fair2.0 / 5
Avoid at all costs!!! Misleading pics shown.
This hotel is very misleading with the pictures they have uploaded. In actual reality, the hotel is very rundown. There are stains on the lobby chairs, walls, you name it. They first thing I noticed when I entered our room was how dirty everything was. Thankfully the sheets were clean but omg my bed was not even flat, it has broken springs so I could not sleep on it and got a back pain when I tried. I had to sleep on the sofa because of it! Staff were always slow in responding to requests. We had no wifi on our floor (5th floor). The only good thing about this hotel was its location. Save yourself from huge disappointment and please look elsewhere. They seriously need to renovate this hotel!
3 night trip with friends
The ASHLEE Heights Patong Hotel & Suites, Patong
Good3.0 / 5
Mediocre hotel, not worth 4 stars
Mediocre hotel, pretending to be a 4 star boutique. The only positive was the pool on the rooftop.
4 night romance trip
The ASHLEE Heights Patong Hotel & Suites, Patong
Excellent4.0 / 5
Modern clean hotel, nice rooftop pool
Realy nice modern hotel and very very reasonably priced. I think they could make some improvements in customer service but this would not put me off staying again for the price. Rooftop pool is lovely
1 night family trip
The ASHLEE Heights Patong Hotel & Suites, Patong
Outstanding5.0 / 5
Very nice family suite
We ordered 2 rooms for family upgraded to family suite which was huge. Friend joined us the hotel charged too much for extra bad. We had to plane it in advanced get web rate
1 night family trip

See all reviews

The ASHLEE Heights Patong Hotel & Suites, Patong

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