Guests
All properties in Cebu, Cebu, Central Visayas, Philippines

Quest Hotel & Conference Center – Cebu

Art Deco hotel with outdoor pool, near Ayala Center

  • Free WiFi and free parking
From
£44

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Junior Double Room - Living Area
  • Junior Double Room - Living Area
  • Pool
  • Pool
  • Junior Double Room - Living Area
Junior Double Room - Living Area. Image 1 of 30.
1 / 30Junior Double Room - Living Area
Archbishop Reyes Avenue, Cebu, 6000, Cebu, Philippines
8.6.Fabulous.
  • Always good to get back to the Quest - clean and tidy, with good a/c and hot water, clean…

    Mar 15, 2020

  • A 4 night stay, in Cebu city centre. Lovely pool area with bar, super staff and Puso…

    Mar 4, 2020

See all 1,542 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Convenient
Walkable
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 427 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Ayala Center - 8-minute walk
  • Fuente Osmena Circle - 24-minute walk
  • SM City Cebu - 27-minute walk
  • Cebu Business Park - 10-minute walk
  • Waterfront Cebu City Casino - 13-minute walk
  • Cebu Doctor's University Hospital - 19-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double or Twin Room
  • Premier Double Room
  • Junior Double Room
  • Executive Double Room
  • Deluxe Single Room
  • Premier Single Room
  • Executive Single Room
  • Junior Single Room
  • Deluxe Double or Twin Room (Quarantine Only)
  • Deluxe Single Room (Quarantine Only)
  • Executive Double Room (Quarantine Only)
  • Executive Single Room (Quarantine Only)
  • Junior Double Room (Quarantine Only)
  • Junior Single Room (Quarantine Only)
  • Premier Double Room (Quarantine Only)
  • Premier Single Room (Quarantine Only)

Location

Archbishop Reyes Avenue, Cebu, 6000, Cebu, Philippines
  • Ayala Center - 8-minute walk
  • Fuente Osmena Circle - 24-minute walk
  • SM City Cebu - 27-minute walk

What’s around

Landmarks

  • Ayala Center - 8-minute walk
  • Fuente Osmena Circle - 24-minute walk
  • SM City Cebu - 27-minute walk
  • Cebu Business Park - 10-minute walk
  • Waterfront Cebu City Casino - 13-minute walk
  • Cebu Doctor's University Hospital - 19-minute walk
  • Mango Square - 21-minute walk
  • Heritage of Cebu Monument - 32-minute walk
  • University of San Carlos - 33-minute walk
  • Philippines Taoist Temple - 37-minute walk
  • Cebu Metropolitan Cathedral - 1.9 mi / 3.1 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) 34-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 427 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Spa services on site
  • Pool sunloungers
  • Health club

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2012
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - in shower
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Small print

Also known as

  • Quest Hotel Cebu
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel & Conference Center – Cebu Cebu
  • Quest Hotel & Conference Center – Cebu Hotel
  • Quest Hotel & Conference Center – Cebu Hotel Cebu
  • Quest Hotel
  • Quest Cebu
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel & Conference Center – Cebu Cebu
  • Quest Hotel & Conference Center – Cebu Hotel
  • Quest Hotel & Conference Center – Cebu Hotel Cebu
  • Quest Hotel Cebu
  • Quest Cebu Cebu Island/Cebu City

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between PHP 600 and PHP 600 for adults, and PHP 300 and PHP 300 for children (approximately)

Airport shuttle service is offered for an extra charge of PHP 900 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: PHP 1000 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Quest Hotel & Conference Center – Cebu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there's an on-site restaurant. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include House of Lechon (4-min walk), La Buona Forchetta (6-min walk) and Grand Convention (6-min walk).
  • Yes, an airport shuttle is available. The charge is PHP 900 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.
  • Quest Hotel & Conference Center – Cebu has an outdoor pool and a health club, as well as spa services and a garden.
8.6.Fabulous.
  • 8.0.Very good

    Good location handy for the mall and easy access to taxis to go elsewhere

    2 night romance trip, Mar 3, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Lots of issues which were not resolved.

    Peter, 2 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay

    Excellent love staying at this hotel

    Alan, 1 night family trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    A disappointed stay

    Sadly this hotel didn’t live up to its expectations. During just a 2 night stay we had several issues with our rooms. During the first night we couldn’t open our room as the door was jammed/locked. This was not properly resolved and resulted in the door getting locked again the second night. Several technicians and engineers tried to open the door, but we had to wait nearly 2 hours outside in the corridor without our belongings which were in the room. This sadly ruined our evening plans. The same night the problem began we asked to see the manager to talk if we could possibly get some sort of compensation for this. The following day when the manager arrived we were offered a total of 500Pesos discount from the minibar, which didn’t even feel close to sufficient. We asked if we could at least get 1000Pesos discount as we had taken some snacks in the pool bar the other day, but this was not possible (just 500 Pesos more). One of the excuses were that we should have claimed a compensation directly that night we were locked out of our room. We tried to explain that we did raise the issue, asked for a compensation and to talk to an available manager, but no manager contacted us that night. Complications can always occur, what defines a good or a bad hotel is how they handle it. A 500 Pesos discount isn’t an apology, it’s a way of saying we don’t really care. With plenty of other good hotel options in Cebu, we will not be staying here again.

    2 night family trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Proximity to the shopping center and restaurants is a selling point. The hotel room and facilities appeared to be reasonably maintained and staff were most hospitable. We enjoyed our time in this hotel.

    1 night family trip, Jan 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A great place to stay after a long flight Brilliant Breakfast

    Alan, 1 night family trip, Nov 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent room. Great view. Close to Ayala mall for shopping and restaurants

    Nigel, 11 night family trip, Nov 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    No electricity from 8-12 due to power maintenance which I understand however if this already scheduled ahead of time, you could have sent emails to your guests checking in on that day to set proper expectations or set alternatives. Also you could have offered a discount on the stay/shuttle services to airport for free etc. Appreciate the offer of 15 mins free massage and shuttle to malls however this is not applicable to all

    1 night family trip, Oct 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Easy check in, near the mall, clean and polite staff.

    1 night romance trip, Oct 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good hotel stayed here before location good for Ayala Mall only stayed 2 nights. Good breakfast began at 6 am were able go have before depating for early flight.

    2 night romance trip, Oct 3, 2019

    Verified Ebookers guest review

See all 1,542 reviews