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The ASHLEE Plaza Patong Hotel & Spa, Patong

4 stars
34/50-57, Prachanukhro RoadPatongPhuket83150Thailand, ‏0203 027 9779
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Good3.3 / 5
Location
Great location
Bar and Beverages
Bar is not good
WiFi
Bad internet service
125See all 125 Hotels.com reviews
From 375 reviewsTripAdvisor Traveller Rating

The ASHLEE Plaza Patong Hotel & Spa, Patong

Hotel Info: 020 3027 9803

from £21
  • Executive Suite, Balcony
  • Deluxe Room, Balcony
  • Superior Room, Balcony
  • Superior Room - Stay 3 nights free Upgrade to Deluxe Room
  • Deluxe Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free beach shuttle

Also known as

  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket
  • Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 800 per night

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
Working away
  • 24-hour business center
  • Conference space size (feet) - 355
  • Conference space size (meters) - 33
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 2011
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bistro (All Day Dining) - Onsite bistro. A children's menu is available.

Bar Lounge - Onsite bar.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

The ASHLEE Plaza Patong Hotel & Spa, Patong’s small print

Also known as

  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket
  • Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 800 per night

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 125 reviews

The ASHLEE Plaza Patong Hotel & Spa, Patong
Good3.0 / 5
Needs TLC
Hotel in the middle of no where. Staff were rude except the lovely girl who showed us to our room. Originally we were put in a completely different run down building, but we complained and changed rooms which was then ok. The pool area was alright, but run down. It seems the hotel was set up with 4 buildings but they don't have enough customers/money to keep them all. Good size room and good breakfast. Hotel just needs more love!
1 night romance trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Good3.0 / 5
Phuket Thailand i like
First time in Patong and enjoyed it.
4 night trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Poor1.0 / 5
We booked & paid for 2 nights as part of our honeymoon. Sadly the images do not reflect hotel in reality. our room was in another building across a cross roads. pool was in a seperate building again & restaurant/bar in another. When we got to room we were so upset, it was clean but very dated & old. It was so empty & basic, was a list in large type on the side of all items in room with replacement cost of each item & that was it. It felt rude & accusing before you even put you bag down! The balcony was no larger than a foot deep & overlooked factory roofs with a used condom on it. We went to use the pool & were sent on a wild goose chase for towels, we gave up & decided to get something to eat, I asked the man behind the bar where we could order food but he looked at me like a piece of S on his shoe before turning back round to clean glasses, assumed maybe we had asked at wrong place so asked reception to be told we need to speak to that same man. The whole chain of events left me in tears so we got our bags from the room and checked out. The reception advised we would not get any money back for either of the 2 nights as we had already checked in but we just really did not want to stay another moment so took to the street to find another hotel. Fortunately it was not far from the Devanna which we could not fault at all.
2 night romance trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Poor1.0 / 5
Dissatisfied
The location of the Hotel was not ideal, quite a walk to the beach and descent shops. The staff all seemed quite impatient at check in, sometimes even quite rude to some guests simple questions, with the exception of one European team member who always managed to keep a smile on her face. The breakfast was terrible to be honest,,the choice very little and food not replenished, no service what so ever, maybe it's the end of the high season and the staff are all tired but really disappointed. The sight of Dead cockroaches in the restaurant didn't exactly stimulate the appetite. The hotel has been furnished to a good standard but unfortunatly the most important aspect of a good hotel being its team members, really do need some training and motivating. As it is I could not recommend this Hotel I know their are better in this price range in Patong :-(
2 night trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Excellent4.0 / 5
Good breakfast and shuttle service
Breakfast was so great unexpectedly! And they have free shuttle to the mall and beach which was really nice!
3 night trip with friends

See all reviews

The ASHLEE Plaza Patong Hotel & Spa, Patong

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