Hotel Casino Internacional

Photo gallery for Hotel Casino Internacional

Primary image
Outdoor pool, pool loungers
Flat-screen TV
Flat-screen TV
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Casino Internacional

Hotel Casino Internacional

3.5 star property
3.5-star hotel in Cúcuta with outdoor pool and restaurant

9.0/10 Superb

536 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £50
Price available on 1/7/2022
Map
Calle 11 No. 2E-75, San José de Cúcuta, Norte de Santander, 540006
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Room service
  • Spa services
  • Conference centre
  • Business centre
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Ventura Plaza Commercial Center - 1 min drive
  • Colon Park - 5 min drive
  • Ecoparque Comfanorte Cúcuta - 10 min drive

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 16 min drive

About this property

Hotel Casino Internacional

A great choice for a stay in Cúcuta, Hotel Casino Internacional is only 3.7 mi (6 km) from the airport. You can grab a bite to eat at the restaurant, or indulge in hot stone massages, facials or aromatherapy. Other highlights include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the overall value and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (269 square feet of space)

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1976
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Renovations and closures

The following facilities or services will be unavailable from October 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Casino Internacional
Casino Internacional Cucuta
Hotel Casino Internacional Sercotel Cucuta
Hotel Casino Internacional Cucuta
Hotel Casino Internacional by Sercotel
Casino Internacional
Hotel Casino Internacional Hotel
Hotel Casino Internacional San José de Cúcuta
Hotel Casino Internacional Hotel San José de Cúcuta

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Hotel Casino Internacional
Given this is not a tourist destination and I speak poor Spanish, I was surprised how many did sp[eak good english and everyone was very helpful, and friendly, especially enjoyed chatting to David at the bar. CVheckin, room, lobby, bar and pool, although I did have an executive room, everything was excellent. Evening dining was also good, the breakfast buffet over the week I stayed was and did vary a little but was broadly the same each. We also had friends over at the pool one day and there is a small service charge for this. Overall excellent value for money and quality. There is a huge mall, el centro Ventura nearby too for shopping and money exchange.
CHARLES, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Aron, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jesus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marysdelia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

MARITZA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Me gustó la atención del personal, las instalaciones impecables y limpias, el restaurant, la piscina, inclusive excelente ubicación. Lo que pudiese mejorar que mis papás me comentaron fue que ellos vinieron lhace unos años y la chica de la recepción los ayudo hasta con sus pases de abordaje, check in, pues ellos ya están en sus ochenta años y yo casi en los sesenta pero bueno nos defendimos con la tecnología al final y bueno si nos imprimieron los pases.
Ana, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent hotel and location
Katherine, 2-night trip
Verified Expedia guest review

8/10 Very good

Great pool, clean, comfortable rooms and great service from all staff.
Liz, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Good
Miguel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Angel, 1-night trip
Verified Hotels.com guest review