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Hotel Riu Papayas - All Inclusive

Photo gallery for Hotel Riu Papayas - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, free cots/infant beds, free WiFi, bed sheets

Overview of Hotel Riu Papayas - All Inclusive

Hotel Riu Papayas - All Inclusive

4.0 star property
All-inclusive hotel with 3 restaurants, near Yumbo Shopping Center
8.4 out of 10 Very good
8.4/10 Very good

413 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria, 35100
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free beach shuttle
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • Yumbo Shopping Center - 11 min walk
  • Maspalomas Dunes - 34 min walk
  • Meloneras Beach - 15 min drive
  • Aqualand Maspalomas - 9 min drive
  • Maspalomas Lighthouse - 9 min drive
  • Playa del Cura - 16 min drive
  • Puerto Rico Beach - 23 min drive
  • Amadores Beach - 25 min drive
  • Lago Taurito Water Park - 21 min drive
  • Mogán Beach - 26 min drive
  • Mogan Port - 23 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 44 min drive
  • Free beach shuttle

Restaurants

  • Las Piramides - 4 min walk
  • Rimini - 4 min walk
  • La Sirena - 9 min walk
  • Restaurant Eugenia Victoria - 5 min walk
  • Greek Village - 5 min walk
Map

About this property

Hotel Riu Papayas - All Inclusive

Hotel Riu Papayas - All Inclusive features a free kids' club and puts you a short five-minute drive from Maspalomas Dunes. Guests can take a dip in the outdoor pool or grab a bite to eat at Main restaurant, which is one of 3 restaurants and serves breakfast, lunch and dinner. This upmarket hotel also features a poolside bar, a fitness centre and a children's pool. Fellow travellers say good things about the pool and helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Land activities

Fitness facilities
Volleyball
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Languages

Dutch, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 468 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Babysitting (surcharge)

What to do

  • Free beach shuttle
  • Fitness classes
  • Beach volleyball
  • Concerts/live shows
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff
  • Free beach shuttle
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Water slide

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Main restaurant – This buffet restaurant serves breakfast, lunch, dinner and light fare.
Asian restaurant – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Spanish restaurant – This theme restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required. Open daily.
Lobby bar – This lobby lounge only serves breakfast. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas
Riu Papayas All Inclusive
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas - All Inclusive Hotel
Hotel Riu Papayas - All Inclusive San Bartolome de Tirajana

Frequently asked questions

Does Hotel Riu Papayas - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Papayas - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Papayas - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Papayas - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Riu Papayas - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Papayas - All Inclusive?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Riu Papayas - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Riu Papayas - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and a fitness centre.
Are there restaurants at or near Hotel Riu Papayas - All Inclusive?
Yes, there are 3 on-site restaurants, featuring Asian cuisine.
Does Hotel Riu Papayas - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Papayas - All Inclusive like?
Hotel Riu Papayas - All Inclusive is a short 11-minute walk from Yumbo Shopping Center and 15 minutes' walk from English Beach. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

7.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Pleasant hotel, but the food could be better.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
Anthony, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel - beware individual bookings
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Keith, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together. That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Kerry, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel & staff
Amazing stay, staff could not be friendlier, will definitely be back.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic midweek break, food was outstanding and hotel was fabulous.
Jamie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
Tomasz, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ian, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Too busy
Rather overcrowded, stayed over Christmas the gala dinner was nice but the queuing for each dish took enjoyment away. Also frustrating that the hotel allows guests to reserve sunbeds that then sit empty for most of the day.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ronny, 2-night trip
Verified Hotels.com guest review