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Waldorf Astoria Berlin

Luxury hotel with spa, near Zoo Berlin

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Photo gallery for Waldorf Astoria Berlin

Presidential Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Suite, 2 Single Beds, Tower | Living area | 40-inch LCD TV with digital channels, TV, books
Sports facility
View from room
Fridge, espresso maker, coffee/tea maker, electric kettle

Reviews

9.4 out of 10
Exceptional
Experience the luxury and tranquility of Waldorf Astoria Berlin, nestled near Kaufhaus des Westens and Potsdamer Platz. Unwind with a body treatment at the on-site spa, take a leisurely stroll around the indoor pool or indulge in shopping on site. With free in-room WiFi, dry cleaning services, 2 bars to choose from and helpful staff always available.

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is £231
includes taxes & fees
30 May - 31 May

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Living area | 40-inch LCD TV with digital channels, TV, books

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (Family)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Connecting Rooms (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds and 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 260 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Astor Suite, 1 King Bed, Balcony, Tower

Astor Suite, 1 King Bed, Balcony, Tower | Living area | 40-inch LCD TV with digital channels, TV, books

Astor Suite, 1 King Bed, Balcony, Tower

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 127.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Tower

View from room

Grand Suite, 1 King Bed, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 119 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Tower

Premier Suite, 1 King Bed, Balcony, Tower | Living area | 40-inch LCD TV with digital channels, TV, books

Premier Suite, 1 King Bed, Balcony, Tower

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Tower

Suite, 2 Single Beds, Tower | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | View from room

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Suite, 1 King Bed, Tower

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Grand Suite, 1 King Bed, Balcony, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Grand Suite, 1 King Bed, Balcony, Tower

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Hardenbergstr. 28, Berlin, BE, 10623

What's nearby

  • Kurfürstendamm - 3 min walk - 0.3 km
  • Zoo Berlin - 6 min walk - 0.6 km
  • Kaufhaus des Westens - 10 min walk - 0.9 km
  • Potsdamer Platz - 5 min drive - 3.5 km
  • Brandenburg Gate - 5 min drive - 4.2 km

Getting around

  • Berlin (BER-Brandenburg) - 29 min drive
  • Zoological Garden Station - 2 min walk
  • Lietzenburger Str. Uhlandstr. Bus Stop - 12 min walk
  • Berlin-Charlottenburg Station - 27 min walk
  • Zoological Garden U-Bahn - 1 min walk
  • Zoologischer Garten S-Bahn - 3 min walk
  • Kurfurstendamm U-Bahn - 5 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪Spreegold Store im BIKINI Berlin - ‬2 min walk
  • ‪Einstein Kaffee - ‬4 min walk
  • ‪Burgermeister GmbH - ‬1 min walk
  • ‪Risa Chicken - ‬1 min walk
  • ‪Le Buffet - ‬4 min walk

About this property

Waldorf Astoria Berlin

Waldorf Astoria Berlin offers a great location, putting you within a short 10-minute walk of Kurfürstendamm and Zoo Berlin. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Zoological Garden U-Bahn is steps away and Zoologischer Garten S-Bahn is 3 minutes.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 232 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 12 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 40 per night)
    • On-site valet parking (EUR 40 per night)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Segway hire/tours nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (15317 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 100
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • Cookware, dishes and utensils
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

Waldorf Astoria Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

ROCA Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Lang Bar – This bar only serves light fare. Open selected days.
Serenity Rooftop – This rooftop bar specialises in Mediterranean cuisine and only serves light fare. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • An effective city/local tax rate of 8.025 per cent will be charged

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 49 for adults and EUR 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 85.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 125 per pet, per night

Parking

  • Self-parking costs EUR 40 per night
  • Valet parking costs EUR 40 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facilities, including a sauna and a swimming pool, are accessible for an extra charge.
  • Pool access available from 10:00 AM to 9:30 PM
  • Children under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Berlin Waldorf Astoria
Waldorf Astoria Berlin
Waldorf Astoria Hotel Berlin
Waldorf Astoria Berlin Hotel
Waldorf Astoria Berlin Hotel
Waldorf Astoria Berlin Berlin
Waldorf Astoria Berlin Hotel Berlin

Frequently asked questions

Does Waldorf Astoria Berlin offer free cancellation for a full refund?

Yes, Waldorf Astoria Berlin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Waldorf Astoria Berlin?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:30 PM.

Are pets allowed at Waldorf Astoria Berlin?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of EUR 125 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Waldorf Astoria Berlin?

Yes. Self-parking costs EUR 40 per night. Valet parking costs EUR 40 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Waldorf Astoria Berlin?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Waldorf Astoria Berlin and nearby?

Waldorf Astoria Berlin has 2 bars and a spa, as well as an indoor pool and a 24-hour fitness centre.

Are there restaurants at or near Waldorf Astoria Berlin?

Yes, there's an on-site restaurant that offers al fresco dining and Mediterranean cuisine.

What's the area around Waldorf Astoria Berlin like?

Waldorf Astoria Berlin is in Charlottenburg, a short 1-minute walk from Zoological Garden U-Bahn and 6 minutes' walk from Zoo Berlin.

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Waldorf Astoria Berlin Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
View
Spa
Zoo

What guests liked

  • The spa was lovely, with a beautiful pool, hot-tub, steam, and sauna, and well-equipped gym. (3 reviews)
  • Breakfast was delicious with a huge selection and excellent service. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful, clean and great service. Very central location.
Monika, 3-night trip

10/10 Exceptional

Great location
John, 4-night trip

10/10 Exceptional

Great staff, great location, clean and good size rooms
barbara, 2-night trip

10/10 Exceptional

Very nice and excwellent hotel with a perfect location and high standard.
Jesper, 1-night trip

10/10 Exceptional

excellent
Mark N., 1-night trip

10/10 Exceptional

Great experience!
John, 3-night trip

10/10 Exceptional

The property was beautiful, clean and the staff was great. The only con was the train station across the street was convenient for travel but a lot of litter and loitering. I would stay at this location again as there were many more pros than cons.
Christa, 7-night trip

10/10 Exceptional

the staff and the rooms are amazing , I will definitely come back , great location truly a 5 star hotel
Lori, 3-night trip

10/10 Exceptional

Splendid!

Just as splendid as it sounds this was the perfect hotel for Berlin
Magnificent view from the room @15th floor
Alex M, 6-night trip

10/10 Exceptional

Our favorite hotel in Berlin

The staff is super professional, very attentive and polite. We had a very comfortable room with a beautiful view on the 15th floor. Our 3rd visit and not the last :)
Jacek, 1-night trip

10/10 Exceptional

Excelleny Hotel

Great location, comfortable room, helpful staff & top ameneties
Philip, 3-night trip

10/10 Exceptional

The rooms were elegant
Narinder Singh Sidhu, 2-night trip

10/10 Exceptional

Great stay in May 2024. Great breakfast. Helpful staff. Spacious rooms. Would recommend.
Mitchell, 4-night trip

10/10 Exceptional

A nice hotel, in a great location right next to the zoo and lots of shops and restaurant nearby. Room was big and grand with a great view of Berlin. Service was also good.
Iwan Arthur, 5-night trip

10/10 Exceptional

Excellent. Very clean hotel. Close to transportation.
Vartan, 5-night trip

10/10 Exceptional

Best hotel with best staf in Berlin

Very excellent hotel with very nice and friendly staf. Very good. The best hotel in Berlin.
Jesper, 1-night trip

10/10 Exceptional

Superb👌❤️

Simply the best hotel in Berlin, best service the staff was so helpfull and very serviceminded and kind The room was stunning The location was perfect I Will come back for sure
Anette, 3-night trip

10/10 Exceptional

Really nice weekend with Waldorf Astoria.

Everything was great. 10/5 ⭐️😁.. as always. Friendly staff. Delicious, with a huge selection breakfast. Hospitality on maximum level. Thank you so much. See you soon, I hope 👍🙏
1-night trip

10/10 Exceptional

This is a great properly. Loved the room and the staff was super. Everyone was just lovely. the property however is a bit far from the city center so not really walkable to many venues.
James, 1-night trip

8/10 Very good

Rooms are great, what you expect in a hotel like this. Breakfast is a bit disappointing when comparing to other five stars hotels I have stayed at. Selection is limitied, pancakes too compact etc Location of hotel is great, and if you stay at floor 7 or higher on the side facing the zoo, many rooms have a very nice view. Nice spa Friendly staff
Jörgen, 2-night trip

10/10 Exceptional

Hotel has been recently renovated. Some of the infrastructure (busines center, "library"...) were not yet up & running as of our visit. The "Guerlain" Spa swimming pool, hot-tub, steam & sauna, gym are particularly beautiful and well equipped. Delicious complimentary fresh fruit on hand... Room & amenities up-to-date, quiet and very comfortable in this busy urban location. Plenty of hotel security.
John, 10-night trip

8/10 Very good

Check the air conditioner works!

Middle of a heat wave. Checked in late at night. Air conditioner was not working and no one answered the phone when we called down. Next morning hotel admitted that they knew the air conditioner was not working and mistakenly gave us the room, but there was nothing else available immediately. After speaking the manager they miraculously found us a new room. Everything was perfect after that!
5-night trip

8/10 Very good

Everything about this place was wonderful except that our shower drain would back up and flood the bathroom and housekeeping stopped coming our last three days but we don't know why!

8/10 Very good

Room was cleaned so late , front office staff new always needed to ask a superior
Maria, 4-night trip

2/10 Poor

Got our room at 18.00 without compensation says we can get free drinks in the bar which doesn't happen, have to go to the reception 3 times to get a duvet changed. Not worth the money.
Tommy, 3-night trip