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4-star hotel with 1 bars, connected to a shopping centre, near Aspers Casino
Amazing space and amazing service. All the staff went over & above to help with any…
Jul 1, 2022
A little awkward finding our room a bit of a maze, very clean and comfortable. Would stay…
Jun 18, 2022
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place.
Contactless check-in and contactless check-out are available.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply.
*See fees & policies for additional details or extra charges
Nice hotel in a great location, whether you're here for the shopping and eating at Westfield, a footy match at the West Ham stadium or, as we were, off for an amazing night at the ABBA Arena! It's a very new hotel, and had a few new hotel jitters, such as a fire alarm evacuation at 1am due to work going on in the rest of the building - not their fault, but also not brilliantly handled and not even apologized for without a prompting at check-out. The rooms are great, decent little kitchenette, lounge area, separate bedroom with second TV and a large bathroom with a full size bath (very high to climb in and out of if that kind of thing presents a challenge to you). Very good breakfast in a nice restaurant area, and the lounge bar is good and the service friendly. Definitely not the cheapest in town, but you feel like you get what you pay for with this hotel - definitely recommended!
Timothy, 1 night trip, Jun 16, 2022
Verified Hotels.com guest review
The concierge were brilliant, so our expectations were set high, but thereafter it went downhill. The reception were ignorant and unhelpful. The room as pleasant enough but no hair dryer, so when i asked reception for one they said it would be sent up but none ever arrived. Breakfast was shambolic, with items running out so it was almost impossible to make up a full breakfast. The bar staff were rubbish and whilst there were only a handful of residents at the bar, i was kept waiting for around 20 minutes to be served and were surprised when I asked for a drink. Be warned as everything shuts down at 10.00pm.
Krzysztof, 1 night trip, Jun 12, 2022
Verified Hotels.com guest review
Lovely hotel, friendly service, great location. Will definately stay again.
S, 1 night trip, Jun 12, 2022
Verified Hotels.com guest review
I booked my stay last minute that morning, I went to the hotel and they let me keep my luggage there until check in. I got an earlier check in and my room was beautiful, no problems at all and a very comfy nights stay, unfortunately did not have breakfast so cannot review that. Staff went above and beyond and were friendly, helpful and welcoming. From security to housekeeping to front of house and managers. I will definitely be returning soon. Excellent location and easy to find. Thank you for a fab stay!
Hailey, 1 night trip with friends, Feb 26, 2022
Verified Hotels.com guest review
Rooms very clean. Bed was really comfy. Shower was perfect. I slept very well. The staff were very friendly and were happy to help at all times.
Briony, 1 night trip, Feb 26, 2022
Verified Expedia guest review
A comfortable stay, the room was spacious with good self-catering facilities. The hotel staff were friendly and very helpful. Great hot and cold buffet breakfast choices in the restaurant. The hotel is well located when travelling by coach, rail and tube to and from the city, as well as being right in the centre of the Westfield shopping centre which has its own good range of dining options. We used the hotel as a base for our 4-day London trip and it was ideal. The main hotel is undergoing a refurbishment but the Staybridge Suites are unaffected, except that the surrounding area is clearly under construction, so it doesn’t very pretty at the moment.
David, 3 night trip, Feb 25, 2022
Verified Hotels.com guest review
Very friendly and helpful staff, room was very clean and well equipped - apart from there being no hand soap in the bathroom. I would stay here again, very handy for the underground and overland trains.
Pauline, 2 night family trip, Feb 23, 2022
Verified Hotels.com guest review
Nice to have kitchenette in room. Great location. Parking in shopping centre, but expensive is staying several days.
3 night family trip, Feb 18, 2022
Verified Hotels.com guest review
As usual, great room with all you need! Friendly helpful staff! Great bed! Fantastic fully functional kitchen! Excellent power shower! Very very clean and tidy! Superb breakfast! Just love staying there!
Tasos, 1 night trip, Feb 13, 2022
Verified Hotels.com guest review
My partner and I stayed just night but we had such a lovely time. Loved the hotel, the room, the breakfast, the proximity to life but quiet within the property. Every person employed in the hotel couldn’t have been more helpful, polite and friendly.
Maria, 1 night trip, Jan 29, 2022
Verified Hotels.com guest review