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Hyatt House London Stratford

4-star hotel with 1 bars, connected to a shopping centre, near Aspers Casino

  • Free buffet breakfast and free WiFi
From
£194

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Hyatt House London Stratford
  • Hyatt House London Stratford
  • Studio, 1 King Bed, Kitchenette - Bathroom
  • Restaurant
  • Hyatt House London Stratford
Hyatt House London Stratford. Image 1 of 18.
1 / 18Hyatt House London Stratford
10 B Chestnut Plaza Westfield, London, E20 1GL, England, United Kingdom
9.2.Superb.
  • Amazing space and amazing service. All the staff went over & above to help with any…

    Jul 1, 2022

  • A little awkward finding our room a bit of a maze, very clean and comfortable. Would stay…

    Jun 18, 2022

See all 736 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Social distancing measures are in place
  • Contactless check-in is available

Guests rated location

Shopping
Dining options
Walkable
Safe
Convenient
  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen

Property highlights

Main amenities

  • Daily housekeeping
  • Bar/lounge
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Terrace

For families

  • Free cots/infant beds
  • Kitchen
  • Cookware, dishware and utensils
  • Stovetop
  • Microwave
  • Fridge

What’s around

  • In Stratford
  • Aspers Casino - 1-min walk
  • Westfield Stratford City - 4-min walk
  • London Stadium - 9-min walk
  • Copper Box Arena - 14-min walk
  • One Canada Square - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed with Sofa bed, Park View
  • Studio, 1 King Bed, Accessible, Kitchenette
  • Studio, 1 King Bed, Kitchenette
  • Suite, 1 King Bed
  • Deluxe Studio, 1 King Bed
  • Suite, 1 King Bed, Park View
  • Studio, 1 King Bed, Kitchenette, Park View
  • Suite, 1 King Bed with Sofa bed
  • Studio, 1 King Bed, Kitchenette, Park View

What’s around

Landmarks

  • In Stratford
  • Aspers Casino - 1-min walk
  • Westfield Stratford City - 4-min walk
  • London Stadium - 9-min walk
  • Copper Box Arena - 14-min walk
  • One Canada Square - 3.6 mi / 5.8 km
  • O2 Arena - 4.8 mi / 7.7 km
  • London Eye - 6.6 mi / 10.6 km
  • The Shard - 6.8 mi / 10.9 km
  • Big Ben - 8.6 mi / 13.8 km
  • Buckingham Palace - 9.5 mi / 15.3 km

Getting around

  • London (LCY-London City) 21-min drive
  • Heathrow Airport (LHR) 84-min drive
  • Gatwick Airport (LGW) 70-min drive
  • London (STN-Stansted) 36-min drive
  • London (LTN-Luton) 54-min drive
  • London (SEN-Southend) 48-min drive
  • Stratford Station 4-min walk
  • Stratford International (DLR) Station 7-min walk
  • Stratford International Station 12-min walk
  • Stratford High Street DLR Station 10-min walk
  • Abbey Road DLR Station 18-min walk
  • Pudding Hill Lane DLR Station 19-min walk
map
See on map
10 B Chestnut Plaza Westfield, London, E20 1GL, England, United Kingdom

At a glance

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 49 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site self-parking (GBP 16 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Bar/lounge
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • 24-hour business centre
  • Number of meeting rooms - 3
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Bulgarian
  • English
  • Filipino
  • French
  • Hungarian
  • Italian
  • Korean
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pet deposit: GBP 150.00 per stay
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs GBP 16 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Staybridge Suites London Stratford City Aparthotel
  • Staybridge Suites London Stratford City
  • Staybridge Suites London-Stratford City England
  • Hyatt House London Stratford Hotel
  • Hyatt House London Stratford London
  • Staybridge Suites London Stratford City
  • Hyatt House London Stratford Hotel London
  • Staybridge Suites London Stratford City an IHG Hotel
  • Staybridge Suites London Stra
  • Hyatt House London Stratford Hotel
  • Hyatt House London Stratford London
  • Staybridge Suites London Stratford City
  • Hyatt House London Stratford Hotel London
  • Staybridge Suites London Stratford City an IHG Hotel

Information about cancellation rights

The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply.

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt House London Stratford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 16 per night.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 kg per pet. There's a charge of GBP 20.00 per pet, per night, and there's also a deposit of GBP 150.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include Figo (3-min walk), Tap East (5-min walk) and Pasta Remoli (5-min walk).
  • No, this hotel doesn't have a casino, but Aspers Casino (1-min walk) is nearby.
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 8.0.Very good

    Great choice for the area!

    Nice hotel in a great location, whether you're here for the shopping and eating at Westfield, a footy match at the West Ham stadium or, as we were, off for an amazing night at the ABBA Arena! It's a very new hotel, and had a few new hotel jitters, such as a fire alarm evacuation at 1am due to work going on in the rest of the building - not their fault, but also not brilliantly handled and not even apologized for without a prompting at check-out. The rooms are great, decent little kitchenette, lounge area, separate bedroom with second TV and a large bathroom with a full size bath (very high to climb in and out of if that kind of thing presents a challenge to you). Very good breakfast in a nice restaurant area, and the lounge bar is good and the service friendly. Definitely not the cheapest in town, but you feel like you get what you pay for with this hotel - definitely recommended!

    Timothy, 1 night trip, Jun 16, 2022

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor show after a great ABBA show

    The concierge were brilliant, so our expectations were set high, but thereafter it went downhill. The reception were ignorant and unhelpful. The room as pleasant enough but no hair dryer, so when i asked reception for one they said it would be sent up but none ever arrived. Breakfast was shambolic, with items running out so it was almost impossible to make up a full breakfast. The bar staff were rubbish and whilst there were only a handful of residents at the bar, i was kept waiting for around 20 minutes to be served and were surprised when I asked for a drink. Be warned as everything shuts down at 10.00pm.

    Krzysztof, 1 night trip, Jun 12, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel, friendly service, great location. Will definately stay again.

    S, 1 night trip, Jun 12, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I booked my stay last minute that morning, I went to the hotel and they let me keep my luggage there until check in. I got an earlier check in and my room was beautiful, no problems at all and a very comfy nights stay, unfortunately did not have breakfast so cannot review that. Staff went above and beyond and were friendly, helpful and welcoming. From security to housekeeping to front of house and managers. I will definitely be returning soon. Excellent location and easy to find. Thank you for a fab stay!

    Hailey, 1 night trip with friends, Feb 26, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Rooms very clean. Bed was really comfy. Shower was perfect. I slept very well. The staff were very friendly and were happy to help at all times.

    Briony, 1 night trip, Feb 26, 2022

    Verified Expedia guest review

  • 8.0.Very good

    A Great Stay

    A comfortable stay, the room was spacious with good self-catering facilities. The hotel staff were friendly and very helpful. Great hot and cold buffet breakfast choices in the restaurant. The hotel is well located when travelling by coach, rail and tube to and from the city, as well as being right in the centre of the Westfield shopping centre which has its own good range of dining options. We used the hotel as a base for our 4-day London trip and it was ideal. The main hotel is undergoing a refurbishment but the Staybridge Suites are unaffected, except that the surrounding area is clearly under construction, so it doesn’t very pretty at the moment.

    David, 3 night trip, Feb 25, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family visit

    Very friendly and helpful staff, room was very clean and well equipped - apart from there being no hand soap in the bathroom. I would stay here again, very handy for the underground and overland trains.

    Pauline, 2 night family trip, Feb 23, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice to have kitchenette in room. Great location. Parking in shopping centre, but expensive is staying several days.

    3 night family trip, Feb 18, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Superb comfortable Hotel with all you need!

    As usual, great room with all you need! Friendly helpful staff! Great bed! Fantastic fully functional kitchen! Excellent power shower! Very very clean and tidy! Superb breakfast! Just love staying there!

    Tasos, 1 night trip, Feb 13, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved our time away.

    My partner and I stayed just night but we had such a lovely time. Loved the hotel, the room, the breakfast, the proximity to life but quiet within the property. Every person employed in the hotel couldn’t have been more helpful, polite and friendly.

    Maria, 1 night trip, Jan 29, 2022

    Verified Hotels.com guest review

See all 736 reviews