Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa de Palma, Balearic Islands, Spain
1 room, 2 adults

Hotel Riu San Francisco - Adults Only

4-star4 stars
Carrer de Llaut, 24, Playa de Palma, Mallorca, 07610, Spain

Adults-only hotel with spa, near Playa de Palma
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Spain may have travel restrictions in place due to COVID-19. 

  • Had a nice stay in December. Most other people staying were older or eldery and the spa…Dec 6, 2019
  • super hotel would highly recommend !! Excellent Food so go for the half board option !!Jan 18, 2019

Hotel Riu San Francisco - Adults Only

from £70
  • Double Room, Balcony
  • Double Room, Balcony, Sea View

What’s around Hotel Riu San Francisco - Adults Only

Landmarks

  • On the boardwalk
  • El Arenal Beach - 20-minute walk
  • Playa de Palma - 2-minute walk
  • Port of El Arenal - 29-minute walk
  • Aqualand El Arenal - 37-minute walk
  • La Porciuncula Church - 7-minute walk
  • Forestal park - 7-minute walk
  • Platja de Can Pastilla - 36-minute walk

Getting around

  • Palma de Mallorca (PMI) 7-min drive
  • Marratxi Poligon Station 13-min drive
  • Es Caülls Station 14-min drive
  • Marratxi Station 15-min drive

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Spain may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free off-site parking nearby

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Windsurfing nearby
  • Pool umbrellas
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers: 1
  • Lift
  • Terrace
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness centre. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Main restaurant – This buffet restaurant serves breakfast and dinner.

Lounge bar – This bar only serves light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Hotel Riu San Francisco - Adults Only’s small print

Also known as

  • Hotel Riu San Francisco Adults Playa de Palma
  • Hotel Riu San Francisco - Adults Only Hotel Playa de Palma
  • Hotel Riu San Francisco Adults
  • Riu San Francisco Adults Playa de Palma
  • Riu San Francisco Adults
  • Hotel Riu San Francisco Adults Only
  • Riu Francisco Adults Palma
  • Riu Francisco Palma
  • Hotel Riu San Francisco - Adults Only Hotel
  • Hotel Riu San Francisco - Adults Only Playa de Palma

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Riu San Francisco - Adults Only

  • Does Hotel Riu San Francisco - Adults Only offer free cancellation for a full refund?
    Yes, Hotel Riu San Francisco - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Riu San Francisco - Adults Only currently open?
    This property is closed from 2 April 2020 to 31 January 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Riu San Francisco - Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Hotel Riu San Francisco - Adults Only?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Riu San Francisco - Adults Only?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Riu San Francisco - Adults Only?
    You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Hotel Riu San Francisco - Adults Only?
    Yes, there's an on-site restaurant, Main restaurant. Nearby restaurants include XII Apostples (4-min walk), Bella Italia (4-min walk) and Rincón Gallego (5-min walk).
  • Is there an on-site casino at Hotel Riu San Francisco - Adults Only?
    No, this hotel doesn't have a casino, but Mallorca Casino (22-min drive) is nearby.

Recent reviews

Very good 8.0 From 31 reviews

Very good 8.0
Good resort hotel
Charming reception staff. Well-appointed room, comfortable bed. Some noise at night as the walls are a little thin. It is a resort hotel and thus breakfast is more canteen than restaurant. But overall, for the type of hotel, it was good.
Thomas, gb1 night trip
Exceptional 10.0
What a fantastic hotel! Staff were friendly and helpful, the hotel itself modern, comfortable and conveniently located and the food top class.
Kristina, gb3 night trip
Good 6.0
Quiet hotel but sadly in a noisy area
This is a lovely hotel. Could not fault the service we received during our stay. Reception staff were faultless. Breakfast was lovely with a good selection. Hotel inside was very quiet and relaxing. The downside our room looked out over a very busy street where there were hundreds of Germans partying. Although the double glazing in 5he room was excellent and kept much of the noise out you could still here the chanting and cheering till gone 5am. Not all rooms have this problem and reception acted swiftly and we were moved the next day.
gb7 night romance trip
Very good 8.0
Shame nobody speaks English
The only minus of that hotel is that they only focus on German tourist and nobody speaks English other than that great hotel and location .
gb2 night romance trip
Poor 2.0
For $ 250 a day you get a dump.
A room was booked for 1 night overlooking the sea for $ 250. Gave a room on the 1st floor below the cafe level! They refused to change. Safe for money. The restaurant staff at 2 meters from the table made a collection of dirty dishes. The key to the room is usually ancient with a key ring. Reception staff who worked on 06/30/2019 rating 1. The worst service for the entire stay.
ca1 night trip with friends
Fair 4.0
Be carefull on reservations -
Overall is was good BUT I booked an ocean front room through my agent. My reservation also stated that Marie from reservations guaranteed this. However this was not on the hotels reservation ( was on my confirmation) and they said that their central reservations could not book an ocean front room. (sounds wrong to me) So needless to say, I did not enjoy the Ocean as I expected. My travel agent is contacting the hotel about a refund so will update this review after I hear from them.( I had a feeling that the hotel must cater to some regulars and that was their excuse to appease them.) I stayed 5 days and never got my ocean front. Area was very active and fun.
James, us5 night romance trip
Very good 8.0
Il mangiare era sempre lo stesso. Specialmenre la colazione.
it16 night romance trip
Exceptional 10.0
War alles wie es bei dem Zimmerpreis zu erwarten war
petra, at2 night romance trip
Very good 8.0
Etablissement rénové, bien situé, dommage que l'isolation phonique ne soit pas très bien insonorisée, on entend les voisins de la chambre tirer les chasses d'eau, et même parler. Pour le reste c'était parfait.
fr4 night trip
Very good 8.0
Great value for money, nice rooms
The room was spotless clean and I really liked the turquoise details. The shower was big enough and the hot water comes quite fast, but, even with closed door, some water came out of the shower. The balcony is much wider than expected. Not impressed by the comfort at night. It seems that the wall and the door are too thin, so you may be woken up at night by unruly customers coming back late and shouting. Room doors are still locked with a normal key, no key card are used in the hotel, don't know why, as the hotel is well renovated. Room with sea-view on the first floor doesn't actually let you watch the see clearly. You should request a higher floor to enjoy the sea view much better. Breakfast and dinner were included in the price. Both consist of a large buffet with lots of variety of food. Quality of some food such as pasta can be much better, but if you choose meat and vegetables, they are well prepared. Anyway, for the price you pay, it's more than enough. Staff are all nice, friendly and helpful. Would anyway recommend this place for great value of money
Niki, it3 night trip

Hotel Riu San Francisco - Adults Only