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Hotel Riu Gran Canaria - All Inclusive

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3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Suite, Balcony, Garden View (Swim-up suite Adults Only ) | View from room

Overview of Hotel Riu Gran Canaria - All Inclusive

Hotel Riu Gran Canaria - All Inclusive

4.0 star property
All-inclusive property with spa, near Maspalomas Dunes

8.8/10 Fabulous

446 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £212
Price available on 12/4/2023
Map
Urb. Las Meloneras s/n, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35106
Main amenities
  • 3 bars/lounges
  • 3 outdoor pools
  • 4 restaurants and 2 poolside bars
  • Beach sunloungers
  • Beach umbrellas
  • Daily housekeeping
  • Fitness centre
  • Free children's club
  • Full-service spa
  • Near the beach
  • Nightclub
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Children's pool
  • Free cots/infant beds
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • Maspalomas Dunes - 20 min walk
  • Meloneras Beach - 1 min drive
  • Maspalomas Lighthouse - 4 min drive
  • Yumbo Shopping Center - 19 min drive
  • Playa del Cura - 15 min drive
  • Puerto Rico Beach - 24 min drive
  • Amadores Beach - 17 min drive
  • Lago Taurito Water Park - 23 min drive
  • Mogan Port - 22 min drive
  • Mogán Beach - 25 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 43 min drive

Restaurants

  • Riu Cocktail Bar - 1 min walk
  • K1 Terraza Chill Out - 10 min walk
  • Strandapotheke - 16 min walk
  • Restaurant Atlántico - 8 min walk
  • El Senador - 16 min walk
Map

About this property

Hotel Riu Gran Canaria - All Inclusive

Hotel Riu Gran Canaria - All Inclusive puts you a short five-minute drive from Maspalomas Dunes and features a nightclub and a free kids' club. Guests can be pampered with massages at the spa, and Las Dunas, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket property include 3 outdoor pools, a fitness centre and a steam room. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Spa facilities
Limited spa services
Children's club

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 639 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • 4 restaurants
  • 2 poolside bars
  • 3 bars/lounges
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Water slide

What to do

  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Concerts/live shows
  • Beach nearby
  • Bike rentals nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach umbrellas
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • 3 outdoor pools
  • Fitness centre
  • Full-service spa
  • Garden
  • Nightclub
  • Steam room
  • Terrace
  • Water slide

Accessibility

  • Lift

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Free stocked minibar

Sleep well

  • Bed sheets provided
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Body Love. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Dunas – This buffet restaurant serves breakfast, lunch and dinner.
El Patio – This buffet restaurant serves breakfast and dinner. Open daily.
Kaori – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Atlantico – This poolside theme restaurant serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Renovations and closures

This property will be closed from 17 April 2023 to 10 August 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

ClubHotel Riu Gran Canaria All Inclusive
ClubHotel Riu Gran Canaria San Bartolome de Tirajana
ClubHotel Riu Gran Canaria
Hotel Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria Bartolome Ti
Hotel Riu Gran Canaria
Hotel Riu Gran Canaria - All Inclusive All-inclusive property
Hotel Riu Gran Canaria - All Inclusive San Bartolome de Tirajana

Frequently asked questions

Is Hotel Riu Gran Canaria - All Inclusive currently open?
This property will be closed from 17 April 2023 to 10 August 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
How much does it cost to stay at Hotel Riu Gran Canaria - All Inclusive?
As of 27 Mar 2023, prices found for a 1-night stay for 2 adults at Hotel Riu Gran Canaria - All Inclusive on 12 Apr 2023 start from £212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Riu Gran Canaria - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Gran Canaria - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Gran Canaria - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Gran Canaria - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Gran Canaria - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Gran Canaria - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Riu Gran Canaria - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Hotel Riu Gran Canaria - All Inclusive and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Gran Canaria - All Inclusive also has 2 poolside bars, 3 bars and a nightclub, as well as a steam room, spa services and a garden.
Are there restaurants at or near Hotel Riu Gran Canaria - All Inclusive?
Yes, there are 4 on-site restaurants, featuring Asian cuisine and poolside dining.
Does Hotel Riu Gran Canaria - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Gran Canaria - All Inclusive like?
Hotel Riu Gran Canaria - All Inclusive is a short 20-minute walk from Maspalomas Dunes and 10 minutes' walk from Meloneras Beach. Travellers say that this property is in a good location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

2/10 Poor

Stay Away!
If I could give no stars to this place I would, but the 1 star goes to some of the staff like Sarah who was kind & accommodating. Besides that it was not a positive stay and the food was sub-par. My fiancée had a burn accident with the soup they were serving and ended up with 2nd and 3rd degree burns. They don’t put caution signs or hot labels. No one ever checked on us or tried to help assist when he got burned. They said they only allow staff members to use first aide kits, didnt have a doctor come onsite, & just called us a taxi for the hospital. If he would have had some assistance & cold water immediately we wouldn’t have had a $600 doctor bill! It ruined the rest of our trip because we couldnt do anything in water or excursions. The rooms are basic & have funny smells. The A/C in the rooms dont work well & the shower water fills up over your feet while your showering & the drain takes about 12-15 mins to drain the water out. Oh & when asked to speak with a manager they kept saying he wasn’t available until the very last day right before we were traveling home! Thanks again for your terrible service and treatment. If you’re American, stay away from this place!
ASHLEY, 2-night trip
Verified Hotels.com guest review

2/10 Poor

ASHLEY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manfred, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were fantastic, property could use an update but it’s adequate. Japanese restaurant was horrible. Everything else was fantastic
Clare, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Darwin, 4-night trip
Verified Expedia guest review

8/10 Very good

Family Trip turned Couples Getaway
We originally booked this trip as a family vacation but with some last-minute changes, we were able to go away, just me and my husband. We made this decision about 2 weeks before our trip and every time we called the head office of RIU they gave us an incredibly hard time when trying to change the booking (I had paid for last-minute cancellation so it shouldn't have been a problem). They refused to guarantee us that the change could be made meaning we would be paying for our daughter even though she wasn't coming. We were very annoyed but, decided to deal with it when we arrived at the hotel. I am SO SO pleased to say that the hotel staff immediately made the change without any difficulty or questioning or anything. They were so accommodating and made us very happy right away without any hassle. Right away the trip started great, we were very thankful for this save in money. Otherwise, the hotel is exactly as advertised. It is a 4-star so the food was good but not great. The specialty restaurants only offered a few changes in the menu except for their Asian restaurant which was completely different food than the normal buffet and a pleasant suprise. The rooms were clean, bathrooms updated but, beds were not super comfortable but it didn't disrupt us much. The pools were all fantastic, the entertainment was great, super family-oriented, and workouts by the pool and in the pool were fun. Overall a great hotel for the price, I would definitely go back!
Kain, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in a great location. Staff work very hard and are really friendly
Baljinder, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb hotel in the best location on the island. Lovely rooms, sea views, great food and drinks all delivered by a great team. This is the second time I have stayed here and I will be back.
Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Xinming, 6-night trip
Verified Hotels.com guest review