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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Riu Palace Peninsula All Inclusive

4-star4 stars
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront resort with spa, near Tortuga Beach
  • Free hot/cold buffet breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.0
WiFi
Good internet service
Location
Great location
Room
Great room
Breakfast
Tasty breakfast
1759See all 1,759 Hotels.com reviews
From 6,087 reviews

TripAdvisor Traveller Rating

Riu Palace Peninsula All Inclusive

  • Jr. suite
  • Jr. suite ocean view
  • Jr. Suite Superior Ocean view
  • Suite Jacuzzi OV
  • Junior Suite
  • Junior Suite, Ocean View
  • Junior Suite, Ocean View
  • + 21 more

What’s around Riu Palace Peninsula All Inclusive

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 1.1 mi / 1.7 km
  • La Isla Shopping Mall - 4.3 mi / 6.9 km
  • Langosta Beach - 0.3 mi / 0.5 km
  • Caracol Beach - 2.3 mi / 3.7 km
  • Forum Beach - 2.6 mi / 4.1 km
  • Delphinus Dreams - 3 mi / 4.8 km
  • Market 28 - 4.7 mi / 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 30-min drive
  • Free self-parking

About Riu Palace Peninsula All Inclusive

All-inclusive resort, right on the beach

Cancun's finest beaches

You'll find yourself on a stretch of white sand beach just steps from your guestroom. The ferry terminal - which will get you to Isla Mujeres, renowned for its sea turtle population - is 12 minutes away by car or taxi.

Fun-inclusive

You don't have to go far to find things to do at Riu Palace Peninsula All Inclusive: live shows, music, and other entertainment take place throughout the day.

Round-the-world cuisine

Drinks and meals are included, and the options range from a buffet to 5 restaurants serving everything from Italian to Mexican cuisine. You can grab a cocktail at the swim-up bar or a luxurious treatment at the spa (surcharge) - and opt for an adults-only section of the resort if you wish.

Your own balcony

All guestrooms feature a private balcony or terrace; for even more relaxation, you can unwind in the hydromassage bathtub. Free WiFi means you can stay connected while enjoying the view.

At a glance

Key facts

Size

  • 562 rooms
  • Arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 2012
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Partially open bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment
  • On-site entertainment and activities

Not included
  • Motorised water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Olas – This restaurant serves breakfast and dinner. Open daily.

Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Open daily.

Isla Mujeres – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Tamales – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Riu Palace Peninsula All Inclusive’s small print

Also known as

  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Peninsula Palace
  • Riu Palace Peninsula All Inclusive All-inclusive property Cancun
  • Riu Palace Peninsula All Inclusive All-inclusive property
  • Riu Peninsula Inclusive inclu
  • Riu Palace Peninsula All Inclusive
  • Riu Palace Peninsula Cancun
  • Riu Palace Peninsula
  • Riu Palace Cancun
  • Cancun Riu Palace
  • Riu Palace Peninsula All Inclusive All-inclusive property Cancun
  • Riu Palace Peninsula All Inclusive All-inclusive property
  • Riu Peninsula Inclusive inclu

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 1,759 reviews

Riu Palace Peninsula All Inclusive
Very Good8.0
Amazing customer service!
A Traveller, us4 night trip with friends
Riu Palace Peninsula All Inclusive
Exceptional10.0
Excellent vacation!
Awesome place to spend quality time! Excellent service, great food and beautiful accommodations. We stayed in the adults-only villas and it was simply the best vacation. My husband had a great time with just the 2 of us! Nothing to say bad about this place. I would book it again and again.
Cindy, us3 night romance trip
Riu Palace Peninsula All Inclusive
Good6.0
Terrible check in experience
I booked through Travelosity (expedia) the Riu Palace Peninsula hotel villa suite for $368 per night for 4 nights. The price was exactly the same on the RIU.com site. They claimed it wasn’t until i showed them the screenshots i had! (Always take a sceenshots of everything; rates, confirmation, pics of the room etc. it makes their claim look stupid). When i got to the hotel they downgraded me to a jr suite which is much smaller, saying thats what i booked. I showed them all the screenshots of my confirmation and the manager at the front desk said there was a mistake somewhere and they are fully booked so they cant give me the room i paid for way in advance. They wanted to upgrade me to a much older hotel down the street. I refused that ridiculous option. And all the good rooms in all the nice hotels were booked because of thanksgiving weekend. 2 1/2 hours later after not giving up, by “miracle” (or because of my screaming at them) the room I reserved was available! Because someone miraculously canceled. The manager said she can give me the room if I signed that it was a free. I said, I actually paid for the room, but whatever you say, just give me the keys. The WORST experience checking in to a hotel with the bait and switch because they were booked. This was my only vacation this year and I spent 1/2 day in the check in lobby arguing to just recieve what i paid for.
A Traveller, us4 night trip

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Riu Palace Peninsula All Inclusive

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