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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Riu Palace Peninsula All Inclusive

4-star4 stars
Great for familiesThis property has good facilities for families.
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with spa, near Tortuga Beach
  • Free buffet breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
WiFi
Good internet service
Service
Fantastic service
Location
Great location
Cleanliness
Clean

Riu Palace Peninsula All Inclusive

  • Jr. suite
  • Jr. suite ocean view
  • Jr. Suite Superior Ocean view
  • Suite Jacuzzi OV
  • Junior Suite
  • Junior Suite, Ocean View
  • Junior Suite, Ocean View
  • Suite, Ocean View, with Jetted Tub
  • Junior Suite Standard Latam
  • Junior Suite Ocean View Latam
  • Junior Suite Standard Europe
  • Junior Suite Ocean View Europe
  • Villa Jr. Suite Jacuzzi
  • Villa Suite Jacuzzi
  • Villa, 1 King Bed, Jetted Tub, Ocean View
  • Junior Suite (Brazil)
  • Junior Suite, Ocean View (Brazil)
  • Superior Suite, Ocean View
  • Suite, Ocean View
  • Junior Villa, Jetted Tub
  • Villa Junior Suite Jacuzzi Ocean View Brazil
  • Junior Suite (B2C)
  • Junior Suite, Ocean View (SJMB / B2C)
  • Junior Suite, Ocean View (B2C)
  • Suite, Jetted Tub, Ocean View (B2C)
  • Villa Junior Suite, Jetted Tub, Ocean View (B2C)
  • Villa Suite, Jetted Tub, Ocean View (B2C)
  • Villa Junior Suite, Jetted Tub (B2C)

What’s around Riu Palace Peninsula All Inclusive

Landmarks

  • In Zona Hotelera
  • Tortuga Beach (11-minute walk)
  • Langosta Beach (6-minute walk)
  • Turtle Beach (25-minute walk)
  • Caracol Beach (37-minute walk)
  • Cancun Convention Center (44-minute walk)
  • Jardín del Arte (10-minute walk)
  • Escenica Tower (18-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 30-min drive

At a glance

Key facts

Size

  • 562 rooms
  • Arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2012
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Partially open bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment
  • On-site entertainment and activities

Not included
  • Motorised water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Olas – This buffet restaurant serves breakfast and dinner.

Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Open daily.

Isla Mujeres – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Tamales – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Riu Palace Peninsula All Inclusive’s small print

Also known as

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Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 2,726 reviews

Very good 8.0
Christmas at Riu Peninsula, Cancun
Good all-inclusive resort. Good selection of food, but not great choices for vegetarians or Vegans. Room request for double beds was not honored. Entertainment was very mediocre even on Christmas days. Pool area, bar, hammocks, and beach access was excellent. Nice view from hotel on both sides. Very limited information provided at checkin about hotel services, entertainment, other activities and things to do, etc. Staff other than the front desk was very helpful and polite. Would suggest including Asian (Indian and Chinese) items in the menu.
Anurag, us4 night family trip
Very good 8.0
Late night staff ( front desk and parking )
My stay was enjoyable except there are a few employees that are rude and have a aggressive attitude the late night front desk employees and the parking employees all on the midnight shift they asked me not to park my car in the handicap stalls because I didn’t use a wheel chair they threaten to tow my car if I didn’t move it and every time I came back from my daily activities they would rush down to watch me park my car and it was the same employee even thou he new I belonged there after three or four encounters with them and there just rude and not helpful and should be addressed I know there names of the employees I just won’t post them yet
us6 night trip
Exceptional 10.0
Awesome
I will visit riu peninsula again
Rafael, mx5 night family trip
Very good 8.0
We had a wonderful time at Riu Palace Penisula. The employees are very friendly. The only thing I think it could be better were the alcoholic beverages (the sparkling wine and beer weren’t cold enough. I will go back for sure!
Taína, us3 night trip with friends
Exceptional 10.0
Excelente
One word Excellent!!
Luisa, us7 night family trip

Riu Palace Peninsula All Inclusive

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