Hotel Alto Palomo

Property class: 3
Mountain hotel in Toro Amarillo with restaurant and bar/lounge

Choose dates to view prices

When visiting Toro Amarillo, Hotel Alto Palomo is a great choice to consider. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace and a garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A room with two beds, a desk, and a chair. There is a bathroom visible through an open door.

Standard Double Room

  • Mountain view
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free wired internet

View all photos for Junior Suite

A wooden room with a bed, a chair, and a table.

Junior Suite

  • Mountain view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A room with two beds, a small desk, and a chair.

Deluxe Room

  • Mountain view
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free wired internet

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About the area

Map
Route 708 at kilometer 18, Toro Amarillo, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 20 min drive - 4.5 km
  • Catarata del Toro - 46 min drive - 12.6 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 67 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 96 min drive
  • La Fortuna (FON-Arenal) - 128 min drive
  • San Antonio de Belen Station - 59 min drive

Restaurants

  • ‪El Fogon De July - ‬39 min drive
  • ‪Restaurante Zarcero - ‬35 min drive
  • ‪Soda Boquitas - ‬35 min drive
  • ‪Restaurante El Mirador - ‬37 min drive
  • ‪Rancho Zarcereño - ‬38 min drive

About this property

Hotel Alto Palomo

  • When visiting Toro Amarillo, Hotel Alto Palomo is a great choice to consider. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace and a garden.

At a glance

Hotel size

    • 10 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Express check-out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Pets

  • Pets are allowed for an extra charge of CRC 12000 per pet, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Alto Palomo Toro Amarillo
Alto Palomo Sarchi Norte
Hotel Alto Palomo
Hotel Alto Palomo Sarchi Norte
Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel
Hotel Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel Toro Amarillo

Frequently asked questions

Does Hotel Alto Palomo offer free cancellation for a full refund?

Yes, Hotel Alto Palomo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alto Palomo?

Yes, pets are welcome. There's a charge of CRC 12000 per pet, per stay.

Is parking offered on site at Hotel Alto Palomo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Alto Palomo?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Express check-out is available.

What is there to do at Hotel Alto Palomo and nearby?

Hotel Alto Palomo has a garden.

Are there restaurants at or near Hotel Alto Palomo?

Yes, there's an on-site restaurant.

Does Hotel Alto Palomo have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Hotel Alto Palomo Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

9.0

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

überteuert aber abgelegen und schöne Aussicht

Wunderschöne Aussicht. Ein bisschen überteuert für das was man bekommt. Die Unterkunft ist sehr einfach eingerichtet. Das Konzept der Dusch/Badewanne haben wir nicht verstanden. Beim Duschen kann einem das ganze Tal zugucken und zum Baden braucht man seeehr viel Geduld bis sich die xxl Badewanne auch nur halbwegs mit warmem Wasser gefüllt hat. Die Anfahrt ist relativ schwierig und sollte bei Tageslicht erfolgen. Das Frühstück wird im 300 m entfernten Restaurant serviert. Es gibt einen schönen Wanderweg dorthin. Oder man läuft auf der Hauptstrasse. Insgesamt war die Unterkunft schön, aber mit 85 dollar überteuert.
Verified review

10/10 Exceptional

The owners were very nice. It’s not a 5 star place, but the staff was so nice that it felt like it.
Verified review

8/10 Very good

Relaxing Getaway

This was a quiet getaway for us and we were satisfied. Great view and a terrific staff. There isn’t much sound insulation and we had a few maintenance issues that were fixed immediately. WiFi worked best near office (units 1-3) and lesser for ours (7-10). Worst part was waiting for the breakfast at 8am (too late for us). Same meal each day. It is cool there. We enjoyed it overall. We loved exploring the area (waterfalls all over). Helped us book tours too!
On site waterfall and cave
Hike on the property
Relaxing trip
Verified review

10/10 Exceptional

The view was amazing. Rooms have a kitchenette. We had quite a storm for 2 days and it was rather loud in the room due to the metal roof.
Verified review

4/10 Fair

Demasiado ruido

Hizo un viento muy fuerte, y aparte de la neblina y el frío en el lugar, latas del techo sonaron toda la noche, imposibilitando poder dormir.
Verified review

6/10 Good

Can’t really decide between 1 star and 5 stars...so weird. On one hand, the room Almost filthy with bugs and roaches in the room (yes I get it- tropicals and open windows means bugs), no coffee machine (
Verified review

2/10 Poor

Called the to cancel they didn't approve. No actual reasons
Verified review

6/10 Good

Tienen que fumigar o poner trampas, encontré una cucaracha. La habitación se ve descuidada, ropa de cama con remiendos, la ducha poco estética. No hay suficientes cobijas ni calefacción y es un lugar muy frío en la madrugada
Verified review

6/10 Good

View is amazing

The view is amazing and incomparable. Yes there is a restaurant but it is about half mile from the hotel. The food and service were very good though. We could not get the instant electric hot water shower to work. The drive from Sarchi was very steep and curvy but great views.
Verified review

8/10 Very good

Rooms and restaurant have really great views. Very quiet location...mostly just the hotel and cloud forest.
Verified review

4/10 Fair

No hay Internet, la ballera de hidromasaje funciona con agua de la ducha, la cual al caer y permanecer ahí 30 segundos ya está congelada. El tv sólo funciona con canales nacionales, no ofrecen cable. Lo peor, se escuchaba todo lo que hacían o no hacían los inquilinos de la habitación contigua
Verified review

10/10 Exceptional

Beautiful property, rustic type of setup and friendly people. Great views and cool location.
Verified review

10/10 Exceptional

The hotel itself was nice, the staff very friendly and helpful, and the views were gorgeous. However, the location on Expedia is a bit off, it's about 2km further south, at 10°09'53.5"N, 84°18'59.8"W. The road where Expedia shows the hotel is actually currently closed. While 2km might not sound like much, it's 2km of mountain road that's not in the best condition (the same road leads to Bajos del Toro). Also, you may see signs that route 708 is closed, but it is not, and much nicer to drive on than the alternative route.
Verified review

8/10 Very good

A little rustic but beautiful views

The owner was very hospitable. Not so good at English but put a lot of effort into making sure we understood what he was saying. View was gorgeous (somewhat cloudy up high). The room itself was interesting. Floors were thin so the cold air from the wind went thru them..metal roof was also super noisy at night, but maybe just bad weather. No hot water. No wifi in room. Restaurant was great. Our host there spoke much better English and the view there was great as well.
Verified review

10/10 Exceptional

Muy bonito y buena atención
Verified review

8/10 Very good

Ideal para descansar

Para descansar es un lugar ideal. Rodeado de naturaleza y paz. Considerar: Tiene coffee maker sin embargo no cuentan con café (lo venden en la recepción) Las habitaciones no cuentan con wifi
Verified review

10/10 Exceptional

A beautiful place with extremely friendly staff. I wholeheartedly recommend this place. Lovely and cozy
Verified review

10/10 Exceptional

Great family stay, volcanos & waterfalls nearby. Our meals at the restaurant were very good & our host was so accommodating in every way!
Verified review

10/10 Exceptional

Il ne manquait qu’une eau un peu plus chaude dans la douche pour que tout soit parfait!
Verified review

8/10 Very good

Me, my husband and our two small children visited this hotel for a few days, unfortunally we were there when the weather was really bad, the wind was terrifying during the night and it was very cold. The windows didnt really block out the cold wind, and in the mornings there were no electricity. The staff and everybody at the restaurant are really very friendly, eventough we cant really speak or understand alot of spanish and they dont speak or understand english we found a way to communicate and they were very accommodating
Verified review

10/10 Exceptional

El lugar y la atención son excelentes, un buen lugar para pasar un tiempo en contacto con la naturaleza
Verified review

10/10 Exceptional

Away from the noise and hustle bustle

If you want isolation away from the city you find it here. Just off the Divide it is windy and chilly at night. Pack accordingly. Staff is first rate.
Verified review

8/10 Very good

Don't expect high-end luxury, but...

It is well worth the excellent price. Yes, it is a bit rustic. No internet or phones in rooms, that's ok, go to the office. There are high winds every night so expect it to be loud, plus this is a wood structure and like many in Costa Rica it's poorly insulated. It was very cold, bring warm clothes to sleep in, there's no heat, not even a fire place. And it's a metal roof, expect it to be loud with the winds dropping things from trees. The hot water is a bit tricky but they will show you how it works. And there are no shower curtains (and huge windows), but I assure you the birds don't care if you're naked. Eat at the restaurant, like the hotel the staff is very sweet and helpful. And the food is delicious. Plus the view is heavenly. Jorge (at the hotel) is a wonderful man. He made us an itinerary of what to do in the area. And we're so glad we listened to him. He even told us what time to go to church as that's important to us and he gave us a choice of two beautiful churches in two cities. Thankfully we're Catholic so we had many choices. Do not expect to speak English, this is a remote area. Learn Spanish before you go! But do go. It's very peaceful and we thought we'd hate it when we first arrived. We ended up loving it. Stayed 3 nights. It was very well worth the price. I'd not get a place that cheap in the US with that view.
Verified review

6/10 Good

Beautiful mountain setting.

The nights can be very cold and there is no heat in the rooms. The wind blew through the walls, windows and floor. During the day it was a beautiful spot. On a cold blustery night it was as cold in the room as it was outdoors.
Verified review

8/10 Very good

Excelente hotel de montaña, recomendado

Muy bonito, excelente ubicación y magnifica vista. Muy cercano de San Jose y de la naturaleza de la zona norte.