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ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

5 stars5 stars
# 63 Mount RoadGuindy, ChennaiTamil Nadu600032India
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Excellent4.5 / 5
Room
Great room
Location
Great location
Amenities
Great amenities
Vibe
Awesome vibe
68See all 68 Hotels.com reviews
From 2,332 reviewsTripAdvisor Traveller Rating

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

from £136
  • Room (Tower)
  • Run of The House
  • Chola Suite
  • Towers
  • ITC One
  • Room (Run of the House)
  • Club Room (Executive)
  • Run of the House
  • Serviced Apartment
  • Executive Room (Club)

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms

Arriving/leaving

  • Check-in time noon-6 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Also known as

  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Hotel
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for INR 2000 per night

Breakfast is offered for an extra charge of INR 1203 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 1652 per room (one way)

WiFi is available in guestrooms for INR 600 per day (rates may vary)

WiFi is available in public areas for INR 600 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 600 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 600 per day (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 7 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Full-service spa
  • Steam room
  • Nightclub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay films
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include massages, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Madras Pavilion – On-site buffet restaurant.

Cafe Mercara Express – Overlooking the garden, this café serves breakfast, lunch and dinner. Open 24 hours.

Peshawri – This theme restaurant serves lunch and dinner.

Ottimo – This fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Pan Asian – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai’s small print

Also known as

  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Hotel
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for INR 2000 per night

Breakfast is offered for an extra charge of INR 1203 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 1652 per room (one way)

WiFi is available in guestrooms for INR 600 per day (rates may vary)

WiFi is available in public areas for INR 600 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 600 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 600 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 68 reviews

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Outstanding5.0 / 5
Amazing, opulent, super food and hospitality.
The most opulent hotel I've ever stayed in, several mountains must've been killed to provide the marble, the rooms and facilities in general are huge and spotlessly shiny. We appreciated the friendly staff across the board and amazing food, from the truly endless choice of high quality foods at the breakfast buffet, to the hard to resist fresh bar snacks and to any of evening restaurant choices. I've never been such a glutton. We stayed in a Towers Room and were delighted with the complimentary Happy Hours and 4 free items of laundry. It's a shame the wifi, a basic these days, wasn't included as standard amongst these other perks. The pools and gyms were great. We found check in, taxi ordering and ordering drinks by the pool especially, fairly slow and cumbersome but fairly comparable with other experiences in India, we just needed to relax a bit. Our room was gorgeous but did have a faint whiff of damp (Towers Room on the pool level?). And I did have an abrupt phone call one night accusing me of not signing for a buffet dinner, not guilty, and the guy was a little rude by my softie Western standards, hanging up on me to finish. But none of these dented our overall impressions and we'd love to come back.
1 night business trip
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Poor1.0 / 5
Service
Very poor for the price I paid. No Internet had to pay for it.I pad not working.SLEPT WHOLE NIGHT WITH ALL LIGHTS ON. RECEPTION CALLED ME AROUND 3 Am asking wether I want a taxi. Which I never asked for. Used shoe shine was left in the room. Only 2 pcts of sugar given for two people per night. To make tea coffee. I will never go there again. Very expensive. Poor service.
2 night trip
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Excellent4.0 / 5
Really nice room and service. The shower drain had a problem that was fixed promptly when the service team was informed.
2 night trip with friends
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Outstanding5.0 / 5
Responsible luxury
A luxurious stay
4 night business trip
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Outstanding5.0 / 5
Fantastic Hotel To Stay in Chennai
I stayed in Grand Chola for three nights. The hotel is fantastic and awesome. The marble interior of the hotel and its rooms are great. The room is very clean, spacious with good ambience for family stay. The bed is very comfortable. I loved the separation of the WC and the shower into different cubicles for privacy and space, The staff are friendly and courteous. The spread of the buffet breakfast is wide and diverse for anyone's appetite and taste. The management and the staff are certainly taking a personal pride in the maintenance of the hotel as a 5 star hotel. personal I am coming back to Chennai in January and I would definitely be staying in Grand Chola once again.
3 night trip with friends

See all reviews

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

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