ITC Grand Chola, a Luxury Collection Hotel, Chennai

Great Business hotel, but not really a place to take the family... The ban on selling alcohol may have an impact. If you want a beer or a G&T at the end of a long day then you'll need to plan ahead.

The most opulent hotel I've ever stayed in, several mountains must've been killed to provide the marble, the rooms and facilities in general are huge and spotlessly shiny. We appreciated the friendly staff across the board and amazing food, from the truly endless choice of high quality foods at the breakfast buffet, to the hard to resist fresh bar snacks and to any of evening restaurant choices. I've never been such a glutton. We stayed in a Towers Room and were delighted with the complimentary Happy Hours and 4 free items of laundry. It's a shame the wifi, a basic these days, wasn't included as standard amongst these other perks. The pools and gyms were great. We found check in, taxi ordering and ordering drinks by the pool especially, fairly slow and cumbersome but fairly comparable with other experiences in India, we just needed to relax a bit. Our room was gorgeous but did have a faint whiff of damp (Towers Room on the pool level?). And I did have an abrupt phone call one night accusing me of not signing for a buffet dinner, not guilty, and the guy was a little rude by my softie Western standards, hanging up on me to finish. But none of these dented our overall impressions and we'd love to come back.

Couldn’t have a shower due to maintenance, they could bring a bucket of water up, next day bath water was full of grease like structure. Had a bad experience at check in, watch out for con stand up sell every ware. Make sure to have have north towers if you want happy hour 6-8pm for free drinks.

very good

Awesome !