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ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

5 stars5 stars
# 63 Mount RoadGuindy, ChennaiTamil Nadu600032India, 0203 027 9779
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Excellent4.4 / 5
Pool
Great pool
Vibe
Awesome vibe
Amenities
Great amenities
Value for money
Value for money could be better
69See all 69 Hotels.com reviews
From 2,583 reviewsTripAdvisor Traveller Rating

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

Hotel Info: 020 3027 9803

from £125
  • Room (Tower)
  • Run of The House
  • Chola Suite
  • Towers
  • ITC One
  • Room (Run of the House)
  • Club Room (Executive)
  • Run of the House
  • Serviced Apartment
  • Executive Room (Club)

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • No alcohol served onsite

Also known as

  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Hotel
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for INR 2000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 1652 per room (one way)

WiFi is available in guestrooms for INR 400 per day (rates may vary)

WiFi is available in public areas for INR 400 per day (rates may vary)

Wired Internet access is available in guestrooms for INR 400 per day (rates may vary)

Wired Internet access is available in public areas for INR 400 per day (rates may vary)

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 11 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Pool sun loungers
  • Health club
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 8
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay films
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Cafe Mercara Express – This café serves breakfast, lunch and dinner. Open 24 hours.

Peshawri – This theme restaurant serves lunch and dinner.

Ottimo – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Pan Asian – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai’s small print

Also known as

  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Hotel
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for INR 2000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 1652 per room (one way)

WiFi is available in guestrooms for INR 400 per day (rates may vary)

WiFi is available in public areas for INR 400 per day (rates may vary)

Wired Internet access is available in guestrooms for INR 400 per day (rates may vary)

Wired Internet access is available in public areas for INR 400 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

Landmarks

  • In Guindy
  • Guindy Race Course (0.7 mi / 1.2 km)
  • Chennai Snake Park (0.8 mi / 1.2 km)
  • Anna University (1.4 mi / 2.2 km)
  • Guindy National Park (1.4 mi / 2.3 km)
  • Phoenix Market City (1.6 mi / 2.6 km)

Getting around

  • Chennai (MAA-Chennai Intl.) 11-min drive
  • Chennai Guindy Station 11-min walk
  • Chennai Saidapet Station 24-min walk
  • Chennai St. Thomas Mount Station 7-min drive
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Excellent 4.4 /5 from 69 reviews

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Outstanding5.0 / 5
Great Business hotel, but not really a place to take the family... The ban on selling alcohol may have an impact. If you want a beer or a G&T at the end of a long day then you'll need to plan ahead.
1 night business trip
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Outstanding5.0 / 5
Amazing, opulent, super food and hospitality.
The most opulent hotel I've ever stayed in, several mountains must've been killed to provide the marble, the rooms and facilities in general are huge and spotlessly shiny. We appreciated the friendly staff across the board and amazing food, from the truly endless choice of high quality foods at the breakfast buffet, to the hard to resist fresh bar snacks and to any of evening restaurant choices. I've never been such a glutton. We stayed in a Towers Room and were delighted with the complimentary Happy Hours and 4 free items of laundry. It's a shame the wifi, a basic these days, wasn't included as standard amongst these other perks. The pools and gyms were great. We found check in, taxi ordering and ordering drinks by the pool especially, fairly slow and cumbersome but fairly comparable with other experiences in India, we just needed to relax a bit. Our room was gorgeous but did have a faint whiff of damp (Towers Room on the pool level?). And I did have an abrupt phone call one night accusing me of not signing for a buffet dinner, not guilty, and the guy was a little rude by my softie Western standards, hanging up on me to finish. But none of these dented our overall impressions and we'd love to come back.
1 night business trip
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Poor1.0 / 5
Service
Very poor for the price I paid. No Internet had to pay for it.I pad not working.SLEPT WHOLE NIGHT WITH ALL LIGHTS ON. RECEPTION CALLED ME AROUND 3 Am asking wether I want a taxi. Which I never asked for. Used shoe shine was left in the room. Only 2 pcts of sugar given for two people per night. To make tea coffee. I will never go there again. Very expensive. Poor service.
2 night trip
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Excellent4.0 / 5
It's a fine experience
Great hotel but sometime felt too big
1 night trip with friends
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Excellent4.0 / 5
Really nice room and service. The shower drain had a problem that was fixed promptly when the service team was informed.
2 night trip with friends

See all reviews

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

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