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Hotel Agena

Photo gallery for Hotel Agena

Reception
Balcony
Twin Room | In-room safe, desk, soundproofing, free cots/infant beds
Twin Room | In-room safe, desk, soundproofing, free cots/infant beds
In-room safe, desk, soundproofing, free cots/infant beds

Overview of Hotel Agena

Hotel Agena

3-star property
Mountain hotel in Lourdes with 2 bars/lounges and restaurant

8.8/10 Fabulous

7 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
3 rue Marie Sainte Frai, Lourdes, Hautes-Pyrenees, 65100

Room options

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 3 min drive
  • Massabielle Grotto - 7 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 20 min drive
  • Pau (PUF-Pau - Pyrenees) - 52 min drive
  • Lourdes Station - 16 min walk
  • Montaut Bétharram Station - 19 min drive
  • Ossun Station - 20 min drive

Restaurants

  • Le Bodegon - 3 min walk
  • New Orleans Café - 3 min walk
  • Hotel Arcades - 3 min walk
  • Restaurant Alexandra - 5 min walk
  • Pizzeria Da Marco - 5 min walk

About this property

Hotel Agena

Hotel Agena is a great choice for a stay in Lourdes. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 7:00 AM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5 AM–9 AM
  • 2 bars/lounges
  • Restaurant

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Renovations and closures

The property is closed between 1 November and 15 April.

Parking

  • Self-parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Agena Hotel
Agena Lourdes
Hotel Agena
Hotel Agena Lourdes
Agena Hotel Lourdes
Hotel Agena Hotel
Hotel Agena Lourdes
Hotel Agena Hotel Lourdes

Frequently asked questions

Is Hotel Agena currently open?
The property is closed between 1 November and 15 April.
Does Hotel Agena offer free cancellation for a full refund?
Yes, Hotel Agena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Agena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Agena?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Agena?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Agena?
You can check in from 7:00 AM - 11:30 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Agena?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Hotel Agena and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Hotel Agena also has 2 bars.
Are there restaurants at or near Hotel Agena?
Yes, there's an on-site restaurant that offers French cuisine. Nearby restaurants include Hotel Arcades (3-min walk), Restaurant Alexandra (5-min walk) and Pizzeria Da Marco (5-min walk).
What's the area around Hotel Agena like?
Hotel Agena is in the heart of Lourdes, a short 7-minute walk from Basilica of Our Lady of the Rosary and 8 minutes' walk from Massabielle Grotto.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Patrick, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

William, 11-night trip
Verified Hotels.com guest review

8/10 Very good

M Mmm
Kandiah, 1-night family trip
Verified Expedia guest review

8/10 Very good

olivier, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Très contents
Séjour parfait, chambre nickel, repas excellent ! Je recommande.
Philippe, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nn
Accueil à n'importe quel heures ce qui est pratique. Hôtel très bien situé.
nancy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ottimo albergo vicino al Santuario
Albergo ottimo nel rapporto qualità/ prezzo - con riferimento all'importo di € 45,00 a notte per il solo pernottamento- nelle immediate vicinanze del Santuario
Verified Expedia guest review