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Palacio Nazarenas, A Belmond Hotel, Cusco

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Step into the historic charm of Palacio Nazarenas, A Belmond Hotel, Cusco and indulge in a daily manager's reception. Treat yourself to reflexology and aromatherapy at Hypnoze Spa or unwind by the poolside bar with sun loungers. Guests have praised the hotel’s attentive staff.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free cruise terminal shuttle
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • Business centre
  • Airport shuttle
  • Train station pick-up service

For families (6)

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The current price is £837
6 Sept - 7 Sept

Why we love this property

Work and play paradise
Located in the city centre, this hotel offers business amenities and laptop stations. After work, indulge in spa treatments and unwind at the poolside bar.
Peruvian poolside dining
Savour Peruvian cuisine poolside with free breakfast. Private dining, in-room champagne service, and vegan options elevate the culinary journey.
Dive in luxury
A resort-like pool experience awaits, complete with loungers, umbrellas, and a poolside bar. Guests can savour delicious fare at the on-site restaurant.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite

A bedroom with a four-poster bed, a wooden desk with a lamp, a chair, a sofa, and a coffee table with fruit.

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A four-poster bed with a wooden headboard, a bedside table with a lamp, and a chair with a vase of flowers.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Room amenity

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A living room with a chandelier, a sofa, a chair, a side table, a bookshelf, and a painting on the wall.

Suite, 1 Bedroom

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, City View

A hotel room with a four-poster bed, a sofa, a small table with a lamp, and a view of the mountains through large windows.

Studio Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, City View

A room with a blue patterned carpet, wooden furniture, a balcony with a view of a hillside, and a vase with flowers on a side table.

Deluxe Studio Suite, City View

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Colonial Arch)

A bedroom with a four-poster bed, a wooden chest of drawers, a desk with a chair, and a stone archway.

Suite, 1 Bedroom (Colonial Arch)

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Nazarenas)

A bedroom with a four-poster bed, a wooden nightstand, a table with chairs, and a chair with a cushion.

Suite, 1 Bedroom (Nazarenas)

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Inca Studio Suite

A hotel room with a stone wall, a four-poster bed, a sofa, a bench, and a coffee table.

Inca Studio Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Palacio)

A four-poster bed with a wooden headboard, a large wooden cabinet, and a red patterned rug.

Suite (Palacio)

  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Calle Plazoleta Nazarenas 223, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Inca Museum - 3 min walk - 0.3 km
  • Coricancha - 8 min walk - 0.7 km
  • San Pedro Market - 13 min walk - 1.2 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 20 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 17 min walk
  • Poroy Station - 29 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Free cruise terminal shuttle

Restaurants

  • Morena Peruvian Kitchen
  • ‪Kion - ‬2 min walk
  • ‪LIMO Cocina Peruana & Pisco Bar - ‬3 min walk
  • McDonald's
  • ‪Cicciolina - ‬2 min walk

About this property

Palacio Nazarenas, A Belmond Hotel, Cusco

  • Palacio Nazarenas, A Belmond Hotel, Cusco is just 3.9 mi (6.3 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Peruvian cuisine is served at Mauka, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, up to 12 kg per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle available 24 hours a day*
    • Free cruise terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Lifeguard on-site

What to do

  • Yoga classes
  • Farming classes

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1596
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Accessible train station shuttle
  • 2 steps to reach property

Room amenities

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Hypnoze Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Mauka – This poolside fine-dining restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Senzo Bar – This poolside bar specialises in Peruvian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Palacio Nazarenas, A Belmond Hotel, Cusco is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 62 per person (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 110.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of USD 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20424044203
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Palacio Nazarenas
Palacio Nazarenas Cusco
Palacio Nazarenas Hotel
Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel
Belmond Palacio Nazarenas Cusco
Belmond Palacio Nazarenas
Belmond Palacio Nazarenas
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel
Palacio Nazarenas, A Belmond Hotel, Cusco Cusco
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel Cusco

Frequently asked questions

Does Palacio Nazarenas, A Belmond Hotel, Cusco offer free cancellation for a full refund?

Yes, Palacio Nazarenas, A Belmond Hotel, Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palacio Nazarenas, A Belmond Hotel, Cusco?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 5:00 PM.

Are pets allowed at Palacio Nazarenas, A Belmond Hotel, Cusco?

Yes, dogs are welcome, with a maximum weight of 12 kg per pet. There's a charge of USD 100 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Palacio Nazarenas, A Belmond Hotel, Cusco?

Sorry, there's no on-site parking at Palacio Nazarenas, A Belmond Hotel, Cusco.

Is an airport shuttle service offered by Palacio Nazarenas, A Belmond Hotel, Cusco?

Yes, an airport shuttle is available. The charge is USD 62 per person one-way.

What are the check-in and check-out times at Palacio Nazarenas, A Belmond Hotel, Cusco?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Palacio Nazarenas, A Belmond Hotel, Cusco and nearby?

On-site recreation at Palacio Nazarenas, A Belmond Hotel, Cusco includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palacio Nazarenas, A Belmond Hotel, Cusco also has spa services and a garden.

Are there restaurants at or near Palacio Nazarenas, A Belmond Hotel, Cusco?

Yes, Mauka offers Peruvian cuisine, pool views and poolside dining.

Does Palacio Nazarenas, A Belmond Hotel, Cusco have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Palacio Nazarenas, A Belmond Hotel, Cusco like?

Palacio Nazarenas, A Belmond Hotel, Cusco is in Cusco Historic Center, a short 2-minute walk from Plaza de Armas and 2 minutes' walk from Twelve Angled Stone.

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Reviews

Palacio Nazarenas, A Belmond Hotel, Cusco Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities

Popular mentions

Service staff
Room
Location

Reviews

Verified review

10/10 Exceptional

One of the best hotels I've ever stayed at. The location, property, amenities, food, rooms, and especially the staff are all outstanding.
Gary, 2-night trip
Verified review

10/10 Exceptional

Staff and room very good !
Tina, 2-night trip
Verified review

10/10 Exceptional

Incredible! Highly recommend the BELMOND experience for Cusco. It is right in the city centre and has such great history attached to it. I also recommend the spa, we did the three hour mother / daughter experience and loved it.
Rebecca, 1-night trip
Verified review

10/10 Exceptional

Peaceful and impeccable grounds and unsurpassed service Unexpected luxury in middle of Cuzco. Walking distance to shopping. Superb dining at hotel and at sister hotel Monesterio right next door. Can’t go wrong! Stayed here before traveling out to Machu Picchu. Hotel is a relaxing vacation in and of itself.
RICHARD, 1-night trip
Verified review

10/10 Exceptional

Our stay was amazing particularly thanks to the staff. They went above and beyond at all times. Everyone is super pleasant and welcoming when helping you with any requests. Particularly Freddy and Saul were helpful on our stay but everyone was great. We did a tour booked by the hotel with their suggested local guide (Gustavo) which was fantastic. My only negative would be the restaurant Mauko for dinner wasn’t the best and the breakfast offerings there I feel could be improved.
Shane, 3-night trip
Verified review

10/10 Exceptional

Staff was amazing, hotel is beautiful!
Tina, 3-night trip
Verified review

10/10 Exceptional

Amazing
Gürkan, 1-night trip
Verified review

10/10 Exceptional

Very relaxing hotel, excellent service and a great location. Perfect place to recover for a few days after a week of high altitude hiking interspersed with sleeping in a tent!
Nick, 2-night trip
Verified review

10/10 Exceptional

So special, so elegant, and everyone was so nice.
Merideth, 1-night trip
Verified review

10/10 Exceptional

I loved this hotel. So enjoyed the pisco sour tutorial!
Kelly, 1-night trip
Verified review

10/10 Exceptional

A paradise in the historic center

Our stay in Cusco was already great and it got even better when we checked in at Belmond Nazarenas... the hotel is incredible, very well located and with a super attentive staff. Our suite, facing the pool, was huge and very comfortable. It's a place to come back to many times...
Giovanni, 3-night trip
Verified review

10/10 Exceptional

Incredible staff and our stay was perfect. The place was clean, safe and beautiful! We enjoyed every moment from the room, dining and spa. The staff was incredibly attentive to every need, Omar, Daniel, Edgar, Sheyla and the gentleman who checked us in and helped with our daily arrangements/trips. The entire staff was perfect!
Reagan, 5-night trip
Verified review

10/10 Exceptional

Place to be in Cuzco. No other options.
Mariusz, 2-night trip
Verified review

10/10 Exceptional

I love this place so much. Every staff is kind, makes you feel like home. Special thanks to Jhontan for meeting our requirements and helping us carry our luggage to another hotel; thanks Saul for teaching us how to make pisco sour. I hope I can go back to this place in the future.
Sicheng, 2-night trip
Verified review

10/10 Exceptional

The experience was so unreal, Edgar, Fredy, Irvin, Jose, Sheyla, Daniel, literally everyone were AMAZING. I have visited a lot of countries and this was by far the best experience was staying here. They are so attentive to EVERYTHING it’s so much. Would give it 10 stars if I could
Mary, 2-night trip
Verified review

10/10 Exceptional

Best hotel ever

I have stayed at 5 star hotels all over the world. This is not a new hotel but was probably over 200 years old. The hotel has been updated to modern standards in every aspect. Their attention to detail is the best I have ever seen. Ask for something, there is someone willing to get what you need In a matter of 2-3 minutes. The rooms are large, comfortable and clean. This is the best hotel I have ever stayed in! In fact we will be hotel guest again in a few Days.
Ben, 2-night trip
Verified review

10/10 Exceptional

Beautiful hotel as well as the service but we had a problem with the water in the shower. It has changed from hot to cold and we couldn’t do anything.that was annoying
Anat, 3-night trip
Verified review

10/10 Exceptional

La atención del personal fue Excelente, la propiedad está impecable y en una muy buena ubicación
LINO EMANUEL, 1-night trip
Verified review

10/10 Exceptional

Una propiedad espectacular
Alfonso, 2-night trip
Verified review

10/10 Exceptional

ESPETACULAR! Viajo pelo mundo e só fico nos melhores 5 estrelas e o serviço que recebi do hotel foi espetacular, podendo afirmar com absoluta certeza que é um dos melhores hotéis do mundo, sem falar no charme que é a propriedade. Agradecimentos aos senhores EDGAR, GUSTAVO E OMAR por tentarem a todo tempo nos oferecer o melhor que um serviço de hotelaria pode proporcionar aos seus hóspedes. Muito obrigado Palácio Nazarenas.
JOSÉ AMÉRICO FONSECA, 4-night trip
Verified review

10/10 Exceptional

Me senti um rei

Perfeito. Não poderia ser melhor. Ganhei um Upgrade para um quarto espaçoso e muito confortável. Os funcionários são extremamente atenciosos e não sabem o que fazer para agradar
José Carlos, 2-night trip
Verified review

10/10 Exceptional

Un hermoso hotel que tiene un servicio excelente
Yadira, 1-night trip
Verified review

10/10 Exceptional

GRACIAS STAFF X SUS ATENCIONES ! 🙏

Todos mis comentarios son de agradecimiento por tan amable trato, nuestros planes salieron excelentes con ayuda de todos, sin dejar a nadie fuera en menciones, todo su staff incluyendo Adriana y Sergio guias de Tour fueron MARAVILLOSOS!!! muchas gracias 🙏 y mis recomendaciones totales. Saludos desde Mexico
Adrian martin, 3-night trip
Verified review

10/10 Exceptional

Excellent location and beautiful hotel, room is big and spacious, hotel staff are friendly and welcoming. I would recommend this hotel to anyone staying for business or just a holiday, it’s definitely 5 stars.
Matthew, 2-night trip
Verified review

10/10 Exceptional

Manifique!

We got upgraded to a suite. It was perfect!
Joanna, 3-night trip