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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

SmartRental Atocha

4-star4 stars
Calle Santa Maria, 36, Madrid, Madrid, 28014, Spain

Upmarket apartment with kitchen, near Plaza de Santa Ana
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Room needs to be improved
Cleanliness
Could use a good cleaning
Service
Service could be improved

SmartRental Atocha

from £73
  • Apartment, 1 Bedroom
  • Duplex, 1 Bedroom
  • Apartment, 2 Bedrooms (1 bathroom)
  • Apartment, 2 Bedrooms (2 bathrooms)
  • Duplex, 2 Bedrooms (2 bathrooms)
  • Duplex, 3 Bedrooms (2 bathrooms)

What’s around SmartRental Atocha

Landmarks

  • In Literary Quarter
  • Thyssen-Bornemisza National Museum - 7-min walk
  • Prado Museum - 8-min walk
  • Museo Nacional Centro de Arte Reina Sofia - 8-min walk
  • El Retiro Park - 10-min walk
  • Plaza Mayor - 13-min walk
  • Royal Palace of Madrid - 21-min walk
  • Plaza de Santa Ana - 7-min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 25-min drive
  • Madrid Atocha Station 13-min walk
  • Atocha Cercanías Station 14-min walk
  • Madrid Recoletos Station 18-min walk
  • Anton Martin Station 4-min walk
  • Estación del Arte 8-min walk
  • Lavapies Station 9-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 15 apartments
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-7:30 PM
  • Check-out time is 11 AM
  • Express check-out
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Romanian, Spanish.

At the property

Services
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1932
  • Lift
Languages Spoken
  • English
  • Romanian
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
  • Memory foam mattress
Things to enjoy
  • Number of living rooms 1
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized fridge/freezer
  • Kitchen
  • Cookware, dishware and utensils

SmartRental Atocha ’s small print

Also known as

  • SmartRentals Atocha Apartment Madrid
  • SmartRental Atocha Apartment
  • SmartRental Atocha Apartment Madrid
  • SmartRental Atocha Madrid
  • Madrid SmartRentals Atocha
  • SmartRental Atocha Apartment
  • SmartRental Atocha Apartment Madrid
  • SmartRentals Atocha Apartment
  • SmartRentals Atocha Madrid
  • SmartRentals Atocha
  • Madrid SmartRentals Atocha Apartment
  • Madrid SmartRentals Atocha Apartment Madrid
  • Madrid SmartRentals Atocha Madrid
  • SmartRental Atocha Madrid
  • Madrid SmartRentals Atocha

Policies

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property is licensed under an applicable law.Property registration number VT2405, VT2406, VT2407, VT1664 - VT1672

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: EUR 100.0 per stay

  • Cleaning fee: EUR 30 per accommodation, per stay.

Optional extras

Late check-in after 8:00 PM can be arranged for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SmartRental Atocha

  • Are pets allowed at SmartRental Atocha ?
    Sorry, neither pets and nor service animals are allowed.
  • Is parking offered at SmartRental Atocha ?
    Sorry, there's no parking at SmartRental Atocha .
  • Is an airport shuttle service offered by SmartRental Atocha ?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at SmartRental Atocha ?
    You can check in from 3 PM to 7:30 PM. Check-out time is 11 AM.
  • What is there to do near SmartRental Atocha ?
    Recommended spots to visit include Plaza de Santa Ana (7-min walk) and Thyssen-Bornemisza National Museum (7-min walk), along with Prado Museum (8-min walk) and Museo Nacional Centro de Arte Reina Sofia (8-min walk).
  • Are there restaurants at or near SmartRental Atocha ?
    Yes. Nearby restaurants include Chocolat (1-min walk), Donde Chelo (1-min walk) and TriCiclo (1-min walk).

Recent reviews

Good 7.8 From 52 reviews

Good 6.0
Sofa bed was broken. I suffered from back pain for over a week. Linens were dirty.
us2 night family trip
Poor 2.0
WORST EXPERIENCE EVER, STAY AWAY FROM SMARTRENTALS
First, the apartment they gave us was not the one we had selected when booking the place. The apartment they gave us was much darker. The biggest problem was that it only had 3 beds, despite of being 4 people in our group/family. When I called SmartRentals, they asked me to use the sofa bed in the living room. Problem was that the sofa bed: a) didn't have an actual mattress, and b) was old and filthy (see pictures). They did send a mattress after a while, but all beds were very uncomfortable in general, so bad nights all along. Finally, and I know this is not critical, but speaks to the poor quality of service... they only gave us one roll of toilet paper for the entire stay! So all in all... worst experience I have ever had with this type of rentals. I tried to have them move us to a different apartment, but were completely ignored after giving them my feedback. I strongly recommend staying away from any SmartRentals location.
David, us2 night family trip
Exceptional 10.0
Great place.
Great location and welcoming staff
Larry Bryan, usOther trip
Good 6.0
Noisy; hard to sleep.
Staff was excellent!! The location is in a noisy area. Lots of noise thru out the night, including bar crowd, trucks and cars. Beds and pillows were not comfortable at all. hard to get a good nights sleep here. Good Wifi. Be careful of the stairs.
Prashant, usFamily trip
Exceptional 10.0
Christmas Stay
We truly enjoyed our stay here and would recommend it. We would definitely stay here again. One thing to be aware of, we are a family of 5 and we had to spread out our showers throughout the day. Hot water runs out after about 2 showers and the water turns ice cold. We learned the hard way! Other than this, our stay was pleasant and Cristina was a great hostess. The apartment was large enough for our family and had a great kitchen. There is a small washer but no dryer. You have to hang up anything you wash on a provided drying rack. Location was great. A couple of blocks to the Metro station. We love Madrid and would return to the SmartRentals!
Roberto, us4 night family trip
Very good 8.0
I thoroughly enjoyed staying here but the hot water ran out when we showered one after another! Other than that, would totally recommend this hotel.
us4 night trip with friends
Very good 8.0
4.3 out of 5
Location was amazing. Close proximity/walking distance to every bars and and attractions. Tons of things to do around. Center of everything. somehow I wasn't able to get AC TO work for the bedroom (though the main hall AC Was working fine which helped us) I would go here again fr the price and location
Pranav, us2 night romance trip

SmartRental Atocha

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