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1 room, 2 adults
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Hotel Astoria, Zermatt

3.5 stars
Steinmattstrasse 32Postfach 469, ZermattVS3920Switzerland, ‏0203 027 9779
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Excellent4.0 / 5
Comfort
Rather comfortable
Value for money
Best value for money
Cleanliness
Clean
Amenities
Bad amenities
69See all 69 Hotels.com reviews
From 110 reviewsTripAdvisor Traveller Rating

Hotel Astoria, Zermatt

Hotel Info: 020 3027 9803

from £110
  • Economy Double Room
  • Double Room Single Use
  • Double Room Single Use
  • Junior Suite
  • Economy Double Room Single Use
  • Double Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
  • Express check-out
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hotel Astoria Zermatt
  • Astoria Zermatt

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night
  • Resort fee: CHF 2.50 per person, per night

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 8 per pet

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski storage
  • Sauna
Services
  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Sauna

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Astoria, Zermatt’s small print

Also known as

  • Hotel Astoria Zermatt
  • Astoria Zermatt

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night
  • Resort fee: CHF 2.50 per person, per night

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 8 per pet

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 69 reviews

Hotel Astoria, Zermatt
Good3.0 / 5
A pleasant enough hotel. We had a double room on the first floor with a balcony overlooked by other local hotels but with some views o0f the hillside. Perhaps rather expensive at around £130 per night given the limited facilities, but it was a stay over a weekend in August. Pleasant if unremarkable. probably a junior suite on a high floor with views of the mountains would have been better, and more expensive. Oh, and Zermatt restaurants are ridiculously expensive! Try eating in the pubs if a restaurant every night starts to become over-bearing on the wallet
3 night romance trip
Hotel Astoria, Zermatt
Good3.0 / 5
.fair
Been out all day came back room was not cleaned beds not made. Still not able to send emails as server does not support iinet a huge telecommunications company in australia but i was able to receive lots of other rubbish emails from every wher else but from family back home and make travel arrangements
1 night romance trip
Hotel Astoria, Zermatt
Excellent4.0 / 5
Good service with great view
good service with great view. Need to improve breakfast quality.
2 night family trip
Hotel Astoria, Zermatt
Outstanding5.0 / 5
Great stay!
Really enjoyed our stay in Astoria. Rooms are spacious with vaulted ceilings, had a huge wrap around balcony overseeing a Matterhorn. Chresta- the receptionist at the hotel - made us feel at home. Will always recommend to family and friends.
1 night family trip
Hotel Astoria, Zermatt
Excellent4.0 / 5
Traditional Swiss-type Hotel
It took about 10 minutes walk from Zermatt station to this hotel and you might find a bit tired if you carried a big lugguge to there. Though we had asked the staff if we could be offered their free transport to Zermatt station, he could not give definite answer but advised to hire a taxi for us around CHF 12. I dont's think it was a good service as this request raised two days before our departure and other hotel could have this offer upon request.
2 night romance trip

See all reviews

Hotel Astoria, Zermatt

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