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Hotel Butterfly, BW Signature Collection

Photo gallery for Hotel Butterfly, BW Signature Collection

Premium bedding, in-room safe, desk, blackout curtains
Breakfast and dinner served, international cuisine
Combined shower/bathtub, free toiletries, hair dryer

Overview of Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection

3.0 star property
3-star ski hotel with ski storage, near Matterhorn Museum
9.0 out of 10 Superb
9.0/10 Superb

705 verified guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
Bodmenstrasse 21, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 73 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk
  • Free local area shuttle


  • Walliserkanne Zermatt - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 4 min walk
  • Hotel Alex - 2 min walk
  • Le Petit Royal - 2 min walk
  • Golden India - 3 min walk

About this property

Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection features downhill skiing and ice skating. Guests can indulge in massages and enjoy international cuisine at Butterfly Restaurant, which is open for breakfast and dinner. A golf course, a bar/lounge and a sauna are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travellers like the comfortable beds and helpful staff.


English, French, German, Italian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors


  • Check-in time from 2 PM until 11 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*


  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Off-site parking nearby (CHF 15 per night)


  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Tennis
  • Helicopter/aeroplane tours
  • Ice skating
  • Pool table
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (215 square feet)


  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Ski storage


  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Piano
  • 9 holes of golf
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)


  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.


Butterfly Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 65.00 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night


  • Parking is available nearby and costs CHF 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

Social distancing measures are in place.


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

BEST WESTERN Butterfly Zermatt
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly Zermatt
Best Western Zermatt
Zermatt Best Western

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Butterfly, BW Signature Collection?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Butterfly, BW Signature Collection?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hotel Butterfly, BW Signature Collection?
You can check in from 2 PM - 11 PM. Check-out time is 11 AM.
What is there to do at Hotel Butterfly, BW Signature Collection and nearby?
During the winter, enjoy fun activities such as downhill skiing and ice skating, and return when the snow melts for a round of golf at the on-site golf course. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy amenities such as a sauna, a steam room and a garden.
Are there restaurants at or near Hotel Butterfly, BW Signature Collection?
Yes, Butterfly Restaurant offers international cuisine.
What's the area around Hotel Butterfly, BW Signature Collection like?
Hotel Butterfly, BW Signature Collection is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Matterhorn glacier paradise. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Jennifer, 1-night trip
Verified guest review

10/10 Exceptional

aaron, 1-night trip
Verified guest review

10/10 Exceptional

Butterfly review
Very comfortable clean and excellent breakfast.Near to the station and would recommend.
1-night trip
Verified guest review

10/10 Exceptional

Romantic night
A little off the beat and path which was wonderful. My boyfriend and I only had the overnight and this was perfect. We arrived early and they let us put our suitcases in a spare room while we waited for our room to be ready. The front desk even recommended where to take the best picture of the Matterhorn. The location didn’t disappoint. We had a room with the balcony and a few of the mountains. Truly beautiful.
Sarah, 1-night trip
Verified guest review

10/10 Exceptional

Bird time back. Always a great stay.
Leslie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The only concern was the show-water was not hot enough which might be all customers are showing at same time? Except that, all others are very good. Good location!
Verified Expedia guest review

10/10 Exceptional

This was our third stay at the Butterfly and we obviously really like it. Great location. Short walk from train station and restaurants/shopping. Cozy rooms. Great food (including free breakfast and tea time). The perfect place to unwind with a glass of wine or coffee after a day hiking or on the slopes. We were happy to see many familiar faces on the staff, though there was a new bartender who didn't seem to like her job very much. She wasn't a fan of waiting on people and seemed to want to go home early each night. But aside from that another perfect stay.
Robert, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Sure will come back again !
Yee Sheung, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We took an overnight trip from Zurich to Zermatt, so we prioritized proximity to the train station. The Butterfly turned out to be much more than just convenient to the train station and the main commercial area. The room was spacious, clean, and comfortable. The included breakfast was fresh and offered a lot of options. Most importantly, the service was the best we received anywhere over the course of a full week in Switzerland. The front desk was always well-staffed, and the front desk team was friendly and professional. They offered recommendations to fill our time in Zermatt that proved to be perfect. Thanks to the Hotel Butterfly for making our overnight trip to Zermatt a great success!
Verified Travelocity guest review

10/10 Exceptional

This property is FANTASTIC. Close to train station(2 blocks). Dinner was GREAT! Breakfast was terrific! Decorated as a Swiss Chalet. I would DEFINITELY RETURN!
Verified Expedia guest review