2/10 Poor
23 Jan 2023
Worst sleep ever !
Upon arrival , the staff was friendly and reception are looked really nice , was given room 720 , asked for a free upgrade as in a gold member and this is one of the perks for this hotel , was told there was no other rooms available, but when checking the website there was plenty available!
The heating in the room was stuck on high so felt like a sauna as there isn’t no windows to open , phoned reception twice and they said they would sort it but then advised that it had broken and no repair was possible !
Had the worst nights sleep imaginable due to how hot the room was , when you pay £140 for one night you expect the heating to be working as a minimum, due to this it gave me a horrid headache which in return made me sick !
Would never return to this hotel again
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