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All properties in Vysoke Tatry, Prešov Region, Slovakia
1 room, 2 adults

Grandhotel Starý Smokovec

4-star4 stars
Great for families

Good to know

  • Children's club (surcharge)
  • Children's pool
  • Ski area nearby
  • Free WiFi
Starý Smokovec 38, Stary Smokovec, Vysoke Tatry, 06201, Slovakia

Mountain hotel in Vysoke Tatry with spa and indoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (surcharge)
    • Children's pool
    • Ski area nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful…Aug 26, 2019
  • A classic hôtel with lots of history, we loved our room that was recently renovated and…Aug 15, 2019

Grandhotel Starý Smokovec

from £99
  • Standard Double Room
  • Deluxe Double Room
  • Apartment
  • Single Room
  • Junior Apartment
  • Standard Double Room (Extra Bed)
  • Deluxe Double Room (Extra Bed)

What’s around Grandhotel Starý Smokovec

Landmarks

  • Heart of Vysoke Tatry
  • Tatra Mountains - 1-minute walk
  • Tricklandia - 4-minute walk
  • Tatra National Park Slovakia - 41-minute walk
  • Ski Resort Tatranská Lomnica - 3.8 mi / 6.1 km
  • Tatrabob Rollercoaster - 4 mi / 6.4 km
  • TANAP Museum - 4 mi / 6.5 km
  • Lomnicky Peak - 5.8 mi / 9.4 km

Getting around

  • Poprad (TAT-Poprad - Tatry) 10-min drive
  • Stary Smokovec Station 3-min walk
  • Tatranska Lomnica Station 10-min drive
  • Velka Lomnica Studeny Potok Station 13-min drive
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free ski shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Playground on site
  • Ski lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1904
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Czech
  • English
  • German
  • Slovak

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons on site
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Grandhotel Starý Smokovec’s small print

Also known as

  • Grandhotel Starý Smokovec Hotel Vysoke Tatry
  • Grandhotel Starý Smokovec Hotel Vysoke Tatry
  • Grandhotel Starý Smokovec
  • Grandhotel Starý
  • Grandhotel Starý Smokovec Vysoke Tatry
  • Grandhotel Stary Smokovec
  • Grandhotel Starý Smokovec Hotel
  • Grandhotel Starý Smokovec Vysoke Tatry
  • Grandhotel Starý Smokovec Hotel Vysoke Tatry
  • Grandhotel Starý Smokovec Vysoke Tatry

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.50 per person, per night

Optional extras

Rollaway beds are available for EUR 37.0 per day

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 7 for children (approximately)

Cots/Infant beds are available for EUR 37.0 per day

Children's club access is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grandhotel Starý Smokovec

  • Does Grandhotel Starý Smokovec offer free cancellation for a full refund?
    Yes, Grandhotel Starý Smokovec does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grandhotel Starý Smokovec?
    Yes, there's free self parking.
  • Is there a pool at Grandhotel Starý Smokovec?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Grandhotel Starý Smokovec?
    Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
  • What are the check-in and check-out times at Grandhotel Starý Smokovec?
    You can check in from 2 PM to midnight. Check-out time is 10 AM.
  • Are there restaurants at or near Grandhotel Starý Smokovec?
    Yes, there's an on-site restaurant.

Recent reviews

Superb 9.0 From 72 reviews

Very good 8.0
Excellent in some respects, lacking in others
Beautiful building in a wonderful location, right by the start of the trails and the furnicular up into the mountains. The breakfast buffet was excellent. The spa was very good and great after a day's hiking, containing Finnish sauna, infrared sauna, steam room, jacuzzi, plunge pool, pool, relaxation area and more. Rooms were a good size with very good mattresses. The downsides were that the pillows were all lumpy and uncomfortable even when we asked for different ones, which is not what I would expect in a 4* hotel. Also the shower is an attachment over the bath and is very low so you cannot comfortably shower but need to bend your legs to get under the water which was annoying. But in all we would stay again and enjoyed our time here, just wish the hotel would invest in some decent pillows!
gb5 night romance trip
Exceptional 10.0
Excellent choice for a stay in Tatras!
All rooms in the hotel were refurbished before summer 2018, and offer comfort and convenience. The staff is extremely pleasant and helpful; the breakfast is delicious and plentiful. Will be back!
Michal, gb2 night romance trip
Exceptional 10.0
Luxurious stay
Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
us3 night family trip
Very good 8.0
Recommended hotel
For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms
HAYA, il2 night trip with friends
Very good 8.0
Beautiful mountain hotel
Beautiful hotel, foos is great, nice pool. Just booked a room with queen bet and twin bed and we got 2 single beds and retractable sofa.
Darius, ie1 night family trip
Very good 8.0
Really Liked It!
One reason we liked this hotel is because of its interesting history and beautiful Art Nouveau design. We would like it even more if it were refurbished to its original splendor like the photos in the hall, but we still enjoyed it. The wifi worked well. The staff member that really stood out was Martine (think I have the name right). If she doesn't already, she should train all of the staff members. While I found all of the staff to be professional, I found Martine to be extra friendly and welcoming, which is what you want when you are staying at a hotel on a mountain, and you don't speak the local language. Grandhotel was easy to get to on the electric railway from the main Poprad station. There are a few restaurants, cafes, and shops nearby. The gentleman working at the spa was also welcoming. The breakfast was ok though I do recommend the hotel focus a bit more on quality rather than quantity. I would rather have a few really good fresh items than tons of mediocre choices. For example, fresh juice would be nice as opposed to juice from a machine, which I find hard to imagine anyone from 2019 drinks that. The shower is really bad. You can't even use it really without getting water all over. Anyway, those are just small things that could be modernized, but overall we really loved the hotel. There are many cute areas to sit and write while having a drink, and if we were better prepared we could have taken many hikes. I guess it just gives us a reason to return one day.
us2 night romance trip
Exceptional 10.0
Great view fr ok m window
Very good hotel , prefect location . Great place to stay , amazing spa
Jevgenijs, ie6 night family trip
Exceptional 10.0
A grand hotel in a grand location
My maternal grandmother grew up in Bohemia, then a part of a country called Czechoslovakia. She migrated to the United States as a teenager, and never had the chance to visit the High Tatra Mountains, now a part of Slovakia. She told her grandson: “There are no more beautiful mountains than these anywhere in the world.” And she was right. The High Tatras are spectacular, and they rise just behind the lovely town of Stary Smokovek. And at the heart of that town stands its Grand Hotel. Stay there if you can, dear traveler. Enjoy the splendor of the building; dine in its grand halls; enjoy its wonderful spa; and look out whenever you can at the fabulous peaks behind the building. The staff is able and professional. We particularly appreciated Lenka, Marek, and Philip in the dining hall. Just two concerns for this reviewer: 1) The town is starting to be overbuilt, and rather gross new hotels are rising to crowd the elegant campus of the Grand Hotel. 2) The East lounge is now marred by a large television set that displays itself ceaselessly to no watchers at all— a jarring intervention of Holiday Inn-ism offending the spirit of the magnificent site.
JON, ie5 night romance trip
Exceptional 10.0
Enjoying stay .
4 Nights of staying in this hotel . Very good location . Clean , quiet hotel , with free parking , free Spa and wellness center , comfort and with friendly staff. Very good breakfast .
Haim, il4 night romance trip
Exceptional 10.0
Very enjoyable
The hotel lives up to the billing of Grand. Room was great, with the exceptionnot the bathroom, which was again nice but awkward for washing. You could not take a standing shower, because the glass curtain did not provide enough of a barrier. Neither could you take a comfortable bath, the tub was too small. Using the hand shower one had to wet one self, soap up and then rinse carefully lest you made a huge mess on the floor. The service by staff at front desk, in the restaurants and bars, at the health club was always very good. The only other pet peeve I would have is that the health club does not open until 3pm. When I asked why I was given a logical answer for Europeans. I was told that as this was a mountain resort, which indeed it is and the Tatra Mountains are very nice, people do outdoor activities in the morning and make use of the health club upon their return in the afternoon. Indeed people are up early and you see hikers going of at crack of dawn. However, there are travelers such as me, who would love to start a day with a swim, then go for a hike, albeit a short one and end the day with a sauna. The shortcomings I have listed were overall very minor. The overall stay was great and I would stay there again anytime.
Peter, ca2 night romance trip

Grandhotel Starý Smokovec

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