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All properties in Vysoke Tatry, Prešov Region, Slovakia

Grandhotel Starý Smokovec

4-star ski hotel with spa, near Tatra National Park

  • Free WiFi and free parking

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Starý Smokovec 38, Vysoke Tatry, 06201, Slovakia
9.2.Superb.
  • Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful…

    Aug 12, 2019

  • A classic hôtel with lots of history, we loved our room that was recently renovated and…

    Aug 11, 2019

See all 70 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly

Property highlights

Main amenities

  • 75 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • Heart of Vysoke Tatry
  • Tatra National Park - 1-minute walk
  • Tatra Mountains - 1-minute walk
  • Tricklandia - 4-minute walk
  • Tatra National Park Slovakia - 41-minute walk
  • Ski Resort Tatranská Lomnica - 3.9 mi / 6.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Deluxe Double Room
  • Apartment
  • Single Room
  • Junior Apartment
  • Standard Double Room (Extra Bed)
  • Deluxe Double Room (Extra Bed)

Location

Starý Smokovec 38, Vysoke Tatry, 06201, Slovakia
  • Heart of Vysoke Tatry
  • Tatra National Park - 1-minute walk
  • Tatra Mountains - 1-minute walk

What’s around

Landmarks

  • Heart of Vysoke Tatry
  • Tatra National Park - 1-minute walk
  • Tatra Mountains - 1-minute walk
  • Tricklandia - 4-minute walk
  • Tatra National Park Slovakia - 41-minute walk
  • Ski Resort Tatranská Lomnica - 3.9 mi / 6.3 km
  • Tatrabob Rollercoaster - 4 mi / 6.4 km
  • TANAP Museum - 4 mi / 6.5 km
  • Lomnicky Peak - 6 mi / 9.6 km
  • Pod Štartom - 6 mi / 9.7 km
  • Čučoriedky - 6.6 mi / 10.7 km

Getting around

  • Poprad (TAT-Poprad - Tatry) 10-min drive
  • Stary Smokovec Station 3-min walk
  • Tatranska Lomnica Station 8-min drive
  • Velka Lomnica Studeny Potok Station 13-min drive
  • Free ski shuttle

At a glance

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Bicycle rentals on site
  • Playground on site
  • Ski lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1904
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Czech
  • English
  • German
  • Slovak

In the room

Home comforts

  • Minibar
  • Bathrobes
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons on site
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Playground on site
  • Ski lessons on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Grandhotel Starý Smokovec Hotel Vysoke Tatry
  • Grandhotel Starý Smokovec Hotel Vysoke Tatry
  • Grandhotel Starý Smokovec
  • Grandhotel Starý
  • Grandhotel Starý Smokovec Vysoke Tatry
  • Grandhotel Stary Smokovec
  • Grandhotel Starý Smokovec Hotel
  • Grandhotel Starý Smokovec Vysoke Tatry
  • Grandhotel Starý Smokovec Hotel Vysoke Tatry
  • Grandhotel Starý Smokovec Vysoke Tatry

Optional extras

Rollaway beds are available for EUR 37.0 per day

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 7 for children (approximately)

Cots/Infant beds are available for EUR 37.0 per day

Children's club access is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grandhotel Starý Smokovec does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 1 February 2021 to 30 September 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a children's pool.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
  • You can check in from 2 PM - midnight. Check-out time is 10 AM.
  • Yes, there's an on-site restaurant. Nearby restaurants include Pizzeria La Montanara (3-min walk), Cukraren Tatra (4-min walk) and Koliba Tatry (2.4 mi).
  • Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grandhotel Starý Smokovec also has an indoor pool and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 8.0.Very good

    Excellent in some respects, lacking in others

    Beautiful building in a wonderful location, right by the start of the trails and the furnicular up into the mountains. The breakfast buffet was excellent. The spa was very good and great after a day's hiking, containing Finnish sauna, infrared sauna, steam room, jacuzzi, plunge pool, pool, relaxation area and more. Rooms were a good size with very good mattresses. The downsides were that the pillows were all lumpy and uncomfortable even when we asked for different ones, which is not what I would expect in a 4* hotel. Also the shower is an attachment over the bath and is very low so you cannot comfortably shower but need to bend your legs to get under the water which was annoying. But in all we would stay again and enjoyed our time here, just wish the hotel would invest in some decent pillows!

    5 night romance trip, Aug 27, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent choice for a stay in Tatras!

    All rooms in the hotel were refurbished before summer 2018, and offer comfort and convenience. The staff is extremely pleasant and helpful; the breakfast is delicious and plentiful. Will be back!

    Michal, 2 night romance trip, Aug 15, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Luxurious stay

    Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.

    3 night family trip, Aug 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.

    1 night family trip, Aug 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Recommended hotel

    For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms

    HAYA, 2 night trip with friends, Jul 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a classic hotel with all the expected services, very few hotels like that in the US now days.

    3 night family trip, Jul 8, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.

    2 night romance trip, May 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The location was great, the room was big enough, the breakfast was OK. The bathroom smells of mold. The "Wellness center" was a play ground for children. Children without swimsuits were in the pool, no pool for children, the Jacuzzi became a central play yard for the children. No way to relax inside, we give up unfortunately.

    4 night romance trip, Apr 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful mountain hotel

    Beautiful hotel, foos is great, nice pool. Just booked a room with queen bet and twin bed and we got 2 single beds and retractable sofa.

    Darius, 1 night family trip, Apr 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Really Liked It!

    One reason we liked this hotel is because of its interesting history and beautiful Art Nouveau design. We would like it even more if it were refurbished to its original splendor like the photos in the hall, but we still enjoyed it. The wifi worked well. The staff member that really stood out was Martine (think I have the name right). If she doesn't already, she should train all of the staff members. While I found all of the staff to be professional, I found Martine to be extra friendly and welcoming, which is what you want when you are staying at a hotel on a mountain, and you don't speak the local language. Grandhotel was easy to get to on the electric railway from the main Poprad station. There are a few restaurants, cafes, and shops nearby. The gentleman working at the spa was also welcoming. The breakfast was ok though I do recommend the hotel focus a bit more on quality rather than quantity. I would rather have a few really good fresh items than tons of mediocre choices. For example, fresh juice would be nice as opposed to juice from a machine, which I find hard to imagine anyone from 2019 drinks that. The shower is really bad. You can't even use it really without getting water all over. Anyway, those are just small things that could be modernized, but overall we really loved the hotel. There are many cute areas to sit and write while having a drink, and if we were better prepared we could have taken many hikes. I guess it just gives us a reason to return one day.

    2 night romance trip, Mar 11, 2019

    Verified Hotels.com guest review

See all 70 reviews