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1 room, 2 adults

Crowne Plaza Resort Sanya Bay

5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
No.228, Sanya Bay RoadSanyaHainan572000China

Luxury hotel in Sanya with 3 restaurants and 6 outdoor pools
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 reward* night!
Good7.8
  • The hotel is too old now. Needs renovation or at least some repair and paint brush to the…Dec 23, 2017
  • I booked this hotel for 3 days but I stayed only one night. Smokers are every where, room…Oct 2, 2017
24See all 24 Hotels.com reviews
From 145 reviewsTripAdvisor Traveller Rating

Crowne Plaza Resort Sanya Bay

from £83
  • Club Room
  • Deluxe Room
  • Room, View
  • Room, Sea View
  • Superior Suite

At a glance

Key facts

Hotel size

  • This hotel has 383 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 6
  • Pool sunloungers
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Steam room
  • Beach towels
  • Pool umbrellas
  • Health club
  • Tennis on site
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 7320
  • Conference space size (meters) - 680
  • Conference centre
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Shanhailou – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Star Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Tian Di Hot Pot – This restaurant specialises in Thai cuisine and serves lunch and dinner.

Deep Blue Bar and Grill – This beachfront restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Crowne Plaza Resort Sanya Bay’s small print

Also known as

  • Crowne Plaza Sanya Bay
  • Grand Fortune Bay Hotel
  • Grand Fortune Bay Sanya
  • Grand Fortune Bay
  • Grand Fortune Bay Hotel Sanya Hainan
  • Crowne Plaza Resort Sanya Bay Hainan
  • Sanya Crowne Plaza
  • Grand Fortune Bay Hotel Sanya

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of CNY 196 for adults and CNY 216.2 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Resort Sanya Bay

Landmarks

  • Sanya Bay (6-minute walk)
  • Coconut Dream Corridor (7-minute walk)
  • Tianya Haijiao (41-minute walk)
  • Nanshan Temple - 14.8 mi / 23.8 km
  • Sanya Pearl Square - 9.3 mi / 15 km
  • Dadonghai Beach - 14.5 mi / 23.3 km
  • Dadong Sea - 14.6 mi / 23.5 km
  • Luhuitou Park - 15.1 mi / 24.4 km

Getting around

  • Sanya (SYX-Phoenix Intl.) 12-min drive
  • Free self parking
  • Airport shuttle

Recent reviews

Good 7.8 From 24 reviews

Crowne Plaza Resort Sanya Bay
Good6.0
Nice resort but poorly maintained
I was upgraded to a lovely suite but there was mildew in the shower, the sofa cushion was stained and the lights in the living room could not be turned off or on from any switch there. The bed base and headboard were peeling and paint touch ups were visible on the shower ceiling. I wasn't aware that breakfast ended at 10:30 am and arrived to the restaurant at 10:40 when the buffet was being cleared. As I don't speak Chinese, it was difficult to communicate with the employees and they just advised that breakfast was over. Eventually an employee offered to get me some bread. When I returned to my room hoping to order room service breakfast I found that room service does not serve breakfast. I went looking for other options and only the lobby lounge was open. From there I was able to order a lunch dish to the lobby lounge. At check out the employees were friendly but when I requested a copy of the lobby lounge bill, they called over to the lounge and advised the bill could not be found as the meal was 2.5 hour prior but the bar was empty so I did not understand the reason for this. On requesting a taxi at the front door to go to the airport the employees told me they did not know how to get a taxi as they were new. There were several employees and I had to explain to them that they need to find out the telephone number for a taxi company so that they can call taxis for waiting guests. Eventually I did get a taxi. The employees were friendly but did not appear to be trained.
A Traveller, us1 night business trip
Crowne Plaza Resort Sanya Bay
Poor2.0
Someone hold a key to open my door because of the wrong key given by register counter. Never experienced such a bad trip in this hotel.
A Traveller, as1 night business trip
Crowne Plaza Resort Sanya Bay
Exceptional10.0
Overall, a wonderful well managed resort.
A wonderful resort with great breakfast offering. Special thnx to a great service from Vincen at the desk and Kent, Alvin at the entrance crew. Quiet, great pools, great beach across the back road. Not a walking distance to town but a cab ride is about $10 US. Very close to airport and Nanshan etc. Shuttle service is available though the schedule offered is poor only two trips per day and doesn't start till 10am. Airport pickup should be offer to guess since it is way closure than many other resorts to airport. Free wifi should be strengthen, connection is fairly weak.
vinh loi lee, ca3 night romance trip
Crowne Plaza Resort Sanya Bay
Fair4.0
Beautiful Hotel with many minor faults
In the room, there is a little card that says " its the little things that counts". Obviously they do not walk the talk. In my room alone, the cordless phone does not work, the USB Charging port on the desk panel does not work, the clock in the bathroom has stopped and the shower rose holder is loose. In my parents room, the door cannot lock. Its is time for a refresh.
A Traveller, sg2 night family trip
Crowne Plaza Resort Sanya Bay
Fair4.0
No Crowne Royalty Here
Renovation process was still taking place. Misleading to see here on hotels.com as a 5 star hotel when it felt like maybe a 3 or less. I feel like even with the hotels of less quality had less things falling apart. Middle of the hotel lobby had construction going on and most of the furniture was covered and not usable. We tried to check in an hour early our rooms weren't ready with no place to sit and wait. There was barely any air conditioning on. We each did get a complimentary drink in the Business Executive Lounge. I was hot and tired from our train ride in, and just wanted a nice cold beer. I have never been served warm beer ever, and I totally flipped out in all of my American splendor. I have been to poorer countries and served cold beer. I did end up getting a cold beer after trying to translate in my terrible Chinglish. After maybe an hour or so later only one room was ready, and so I just got mine later in the evening. My room did not have a luggage rack or a tall standing lamp as my parent's hotel room did even though it was 2 rooms away from mine. My room also had a broken door knob to the glass sliding door, total security issue. 2 electrical outlets didn't even work, plate outlet coming apart, hair dryer paint peeling off, double lock on the door didn't work, no towel holder for separate toilet and sink area, dusty chaise, blood on the blanket, torn bedskirt, frayed duvet cover, and peeling wallpaper, and barely any AC working. Not worth it and not recommending.
A Traveller, us2 night family trip

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Crowne Plaza Resort Sanya Bay

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