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Sheraton Grand Macao Hotel, Cotai Central

4.5-star4.5 stars
Estrada do Istmo. s/nCotaiMacau SAR, 0203 024 8216

Luxury hotel with 3 restaurants, near Cotai Strip
  • Free WiFi
Very Good8.4
Location
Great location
WiFi
Good internet service
Comfort
Rather comfortable
Room
Great room
4452See all 4,452 Hotels.com reviews
From 6,118 reviewsTripAdvisor Traveller Rating

Sheraton Grand Macao Hotel, Cotai Central

Hotel Info: 0203 024 8216

from £95
  • Club Room
  • Room, View (Cotai)
  • Deluxe Room
  • Deluxe Suite
  • Executive Suite
  • Family Suite
  • Executive Deluxe Suite

At a glance

Key facts

Hotel size

  • This hotel has 4,001 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 10 AM to 10:30 PM

  • Free ferry terminal shuttle

Parking

  • Valet parking *

Offsite

  • Free shopping centre shuttle

  • Free casino shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Casino
  • Pool cabanas (surcharge)
  • Steam room
  • Pool sunloungers
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 267827
  • Conference space size (meters) - 24882
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Built in 2012
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Shine has 15 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Dining

Feast - World Flavor – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Xin - Asia Hotpot – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bene - Italian – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Palms - Lounge – Overlooking the garden, this bistro serves breakfast and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Sheraton Grand Macao Hotel, Cotai Central’s small print

Also known as

  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel

Policies

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests age 13 and older will be considered adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs MOP 300.00 per day

Valet parking costs MOP 500.00 per day

Rollaway beds are available for MOP 275.0 per night

Buffet breakfast is offered for an extra charge of MOP 228 for adults and MOP 100 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Grand Macao Hotel, Cotai Central

Top spots nearby

Recommended by this property

  • The Grand Canal Shoppes (2-minute walk)
  • Cotai Arena (6-minute walk)
  • Cotai Strip (6-minute walk)

Getting around

  • Macau (MFM-Macau Intl.) 9-min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free casino shuttle

Recent reviews

Very Good 8.4 From 4,452 reviews

Sheraton Grand Macao Hotel, Cotai Central
Poor2.0
Macau Sheraton Hell
Very poor WiFi... Made a 60 minute call to hong Kong since I couldn't us WhatsApp due to the third world WiFi service.... They charged me MOP1167 (USD145).needless to say... Never again will I stay at the Macau Sheraton. Also expect to wait 70 to 100 minutes to check-in and 30 to 45 minutes to check-out. Hugh front desk with very few staff... Kiosk does accept credit cards.. Also review your folio carefully... Mine had a donation to Unicef that I did not approve.
Hicham, gb2 night trip
Sheraton Grand Macao Hotel, Cotai Central
Exceptional10.0
Valuable hotel
Really valuable hotel, nice staff, good location.
LINGSHA, gb1 night trip
Sheraton Grand Macao Hotel, Cotai Central
Exceptional10.0
Great stay!
Checkin was over an hour long but expected in these sorts of hotels. It's the same in all big casino hotels. Worth the wait though, the hotel is clean and tidy, room was massive, was too cold to go to the pool but it looked nice from our window. The local village is close by and an easy stroll. Probably about a 20 minute walk by the time you get through all the hotels etc. It was worth it though for the amazing egg custard tarts! (Still dreaming about these). Hotel was one of the cheaper hotels and was such good value for money. You can visit all the other hotels so don't really need to be staying in them. There is access to Venetian, Parisian and a few others. They are all connected by walk ways etc. Lots of shopping, food and drink around. The broadway and galaxy hotels are close by too and a fairly quick walk despite how far they look away on the map. Maybe a 15 minute walk. Definitely worth a visit. Personally I wouldnt stay in any of the other hotels for the money. This one was spot on and close to everything so why pay more. Loved it here and I would definitely return.
A Traveller, gb2 night trip
Sheraton Grand Macao Hotel, Cotai Central
Exceptional10.0
Sheraton review
Excellent comfort but the house keeping kept less body shampoo and lotion for 4 of us.
A Traveller, gb2 night family trip
Sheraton Grand Macao Hotel, Cotai Central
Exceptional10.0
Convenient hotel, definitely worth the price
A comfortable stay in the middle of Cotai Strip. This hotel is connected to other hotels / casinos / shopping malls (at least Holiday Inn, Parisian, Venetian and possibly some others), which made it convenient for us, as this hotel was cheaper than some of the other hotels. Also free shuttle bus from the border was a plus - however check the operating times and bus stop location, since not all the buses leave from the same station at the hotel, and they don't operate in the early morning hours. All in all, there is nothing extra special in this hotel and no "wow-factor" like in Venetian, but the service level is very good (ordered some extra toiletries in the middle of the night and got them delivered promptly!) and room was spacious and felt new. So I can really recommend this hotel!
A Traveller, gb1 night romance trip

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Sheraton Grand Macao Hotel, Cotai Central

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