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Sheraton Grand Macao Hotel, Cotai Central

4.5-star4.5 stars
Estrada do Istmo. s/nCotaiMacau, 0203 027 9779

Luxury hotel with 3 restaurants, near Cotai Strip
  • Free WiFi
Very Good4.2 / 5
Location
Great location
Vibe
Awesome vibe
Comfort
Rather comfortable
Service
Fantastic service
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From 5,559 reviewsTripAdvisor Traveller Rating

Sheraton Grand Macao Hotel, Cotai Central

Hotel Info: 020 3027 9803

from £121
  • Deluxe Suite
  • Deluxe Room
  • Family Suite
  • Room, View (Cotai)
  • Executive Deluxe Suite
  • Club Room
  • Executive Suite

At a glance

Key facts

  • This hotel has 4,001 rooms
  • This hotel is arranged over 41 floors
  • Staff speak English

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

  • Free ferry terminal shuttle

Parking

  • Valet parking *

Offsite

  • Free shopping centre shuttle

  • Free casino shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Casino
  • Pool cabanas (surcharge)
  • Steam room
  • Pool sun loungers
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 267827
  • Conference space size (meters) - 24891
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2012
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Shine has 15 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Dining

Feast - World Flavor – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Xin - Asia Hotpot – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bene - Italian – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Palms - Lounge – Overlooking the garden, this cafe serves breakfast and light fare. Happy hour is offered.

Sheraton Grand Macao Hotel, Cotai Central’s small print

Also known as

  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel

Policies

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests age 13 and older will be considered adults. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs MOP 300.00 per day

Valet parking costs MOP 500.00 per day

Rollaway beds are available for MOP 275.0 per night

Buffet breakfast is offered for an extra charge of MOP 228 for adults and MOP 100 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sheraton Grand Macao Hotel, Cotai Central

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