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Sheraton Grand Macao Hotel, Cotai Central, Cotai

4.5 stars4.5 stars
Estrada do Istmo. s/nCotaiMacau
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Excellent4.2 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Value for money
Best value for money
4731See all 4,731 Hotels.com reviews
From 4,527 reviewsTripAdvisor Traveller Rating

Sheraton Grand Macao Hotel, Cotai Central, Cotai

from £100
  • Deluxe Cotai view Twin Room, 2 Double Beds
  • Deluxe Twin Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room, 2 Double Beds
  • Deluxe, One King Bed (Deluxe King – Sheraton Summer Package)
  • Deluxe Cotai View King/Twin
  • Deluxe Room
  • Deluxe, Two Single Beds (Deluxe Twin – Sheraton Summer Package)
  • Club Room King/Twin
  • Deluxe Suite, 1 King Bed
  • Deluxe, Two Double Beds
  • Executive Suite, 1 King Bed
  • Deluxe, One King Bed
  • Family Suite
  • Two Double Beds
  • Deluxe, One King Bed
  • Club King/Twin
  • Executive Deluxe Suite
  • Club Twin Room, 2 Double Beds
  • Deluxe Cotai View, 1 King Bed/Twin
  • Family Suite
  • Deluxe Room King/Twin
  • Deluxe Suite
  • Deluxe King/Twin
  • Deluxe Room King/Twin
  • Deluxe King/Twin
  • Deluxe Double or Twin Room
  • Deluxe Room
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 4,001 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle at scheduled times

  • Free ferry terminal shuttle

Parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

  • Free casino shuttle

Also known as

  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel

Policies

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MOP 180 per day

Valet parking costs MOP 300 per day

Rollaway beds are available for MOP 275 per night

Buffet breakfast is offered for an extra charge of MOP 208 for adults and MOP 104 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Casino
  • Pool cabanas (surcharge)
  • Steam room
  • Pool sun loungers
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 267827
  • Conference space size (meters) - 24891
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2012
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Shine has 15 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Dining

Feast - World Flavor - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Xin - Asia Hotpot - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bene - Italian - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Sheraton Grand Macao Hotel, Cotai Central, Cotai’s small print

Also known as

  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel

Policies

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MOP 180 per day

Valet parking costs MOP 300 per day

Rollaway beds are available for MOP 275 per night

Buffet breakfast is offered for an extra charge of MOP 208 for adults and MOP 104 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 4731 reviews

Sheraton Grand Macao Hotel, Cotai Central, Cotai
Excellent4.0 / 5
Ideal hotel to explore Macau
We had booked a room for 3 adults but this was a bit on the small side! When I went down to reception & mentioned this they were extremely helpful & upgraded us to a suite which was much more suitable! The only problem was there was a smell of smoking but thIs was a small price to pay with the upgrade! Check-in was extremely slow but when you reached the front of the que they were helpful! The hotel is huge & very busy!
2 night family trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Outstanding5.0 / 5
Strategic location and convenient to go shopping, looking for food and casino.
1 night trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Outstanding5.0 / 5
one of the best hotel in Macau
2nd time stayed in Sheraton Grand Hotels . good Services from hotel staff , good breakfast ,comfort room nice and clean . good shopping local but expensive . shops staff inside hotels area are totally different bad service affecting hotel image.
2 night romance trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Outstanding5.0 / 5
Large comfy room
The room is very modern, comfortable and large. As it's one of many hotels in a large casino complex it takes a fair bit of walking. However it's conveniently above some shops and a food court
1 night romance trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Outstanding5.0 / 5
Gamblers and Shoppers Paradise!
I enjoyed my stay at Sheraton Macao, the hotel has great facilities, free bus transport to practically anywhere (e.g. Airport, Ferry Terminal, Tourist Spots), the morning buffet and evening cocktails were excellent and lastly the room, spacious and clean. There is pretty much nothing to do except shop, gamble, shop, gamble and chill by the pool, did i mention shop and gamble? Just a tip for those wanting to stay at hotels on this side of Macao, the nearest convenient store (e.g. 7-Eleven, Circle K) are located in Taipa Village. As for budget travelers, the restaurants in the casinos and hotels are 30% higher in price compared to those in Taipa Village.
4 night romance trip

See all reviews

Sheraton Grand Macao Hotel, Cotai Central, Cotai

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