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9Hotel Mercy

4.0 star property
Boutique hotel within walking distance of Rossio Square

Choose dates to view prices

In the heart of Lisbon, 9Hotel Mercy offers a luxurious retreat near Rossio Square. Unwind on the sun-kissed terrace, get lost in a book from the library or connect to WiFi in your room. With dry cleaning services and multilingual staff at hand, guests have praised this upscale boutique hotel for its helpful team and prime location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The current price is £163
includes taxes & fees
1 Jun - 2 Jun

Why we love this property

Breakfast and bar options
A delectable buffet breakfast starts each morning at this hotel. Later, the bar beckons for relaxing evening drinks.
Sleep in style
Premium bedding cradles guests in plush comfort every night. Rainfall showerheads transform daily routines, while minibars offer refreshing indulgences.
Urban boutique charm
Located in the historical district of city centre, this boutique hotel offers a distinctive urban experience with vintage charm.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, soundproofing

Classic Double Room

8.6 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(41 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Premium bedding, minibar, in-room safe, soundproofing

Executive Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Mercy)

Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Front of property
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Lisbon City Center
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry facilities
8.6 out of 10, Excellent, 1,355 reviews
The price is £118
includes taxes & fees
2 Jun - 3 Jun
Hotel Borges Chiado
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About the area

Map
Rua da Misericordia, 76, Lisbon, 1200-273

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Restauradores Square - 7 min walk - 0.6 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Lisbon (LIS-Humberto Delgado) - 32 min drive
  • Cascais (CAT) - 33 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 10 min walk
  • Santos Station - 21 min walk
  • Largo Trindade Coelho Stop - 1 min walk
  • Praça Luís de Camões Stop - 2 min walk
  • Rua São Pedro de Alcântara Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪Casa Dos Pescados - ‬2 min walk
  • ‪A Gruta de Camões - ‬1 min walk

About this property

9Hotel Mercy

  • 9Hotel Mercy puts you in a great location, within a short 10-minute walk of Rossio Square and Avenida da Liberdade. This boutique hotel is also a short five-minute drive from Santa Justa Elevator and Marquis of Pombal Square. Fellow travellers say great things about the helpful staff and location. The property is only a short walk from public transportation: Largo Trindade Coelho Stop and Praça Luís de Camões Stop are steps away.

At a glance

DONE

Hotel size

    • 47 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 164 ft (EUR 30 per day); booking required
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Library
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs EUR 40 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (164 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Mercy

Mercy Hotel

Mercy Hotel Lisbon

Mercy Lisbon

9HOTEL MERCY Hotel Lisbon

9HOTEL MERCY Hotel

9HOTEL MERCY Lisbon

9HOTEL MERCY

9HOTEL MERCY Hotel

9HOTEL MERCY Lisbon

9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Does 9Hotel Mercy offer free cancellation for a full refund?

Yes, 9Hotel Mercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 9Hotel Mercy?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is an airport shuttle service offered by 9Hotel Mercy?

Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.

What are the check-in and check-out times at 9Hotel Mercy?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at 9Hotel Mercy?

No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.

What's the area around 9Hotel Mercy like?

9Hotel Mercy is in Lisbon City Center, a short 1-minute walk from Largo Trindade Coelho Stop and 6 minutes' walk from Rossio Square. Travellers say that the hotel is in a great location.

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Reviews

9Hotel Mercy Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a wide selection of options. (38 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Restaurant
Bed
Rooftop bar
Bar
Bathroom
View

Reviews

Verified

10/10 Exceptional

Beautiful place, nice location and friendly staff
Tobias, 3-night trip
Verified

10/10 Exceptional

Great location, comfy rooms
Nathaniel, 3-night trip
Verified

8/10 Very good

Nice place and good location
Dennis, 2-night trip
Verified

10/10 Exceptional

Location is great
Caecilia, 7-night trip
Verified

8/10 Very good

Clean room, staff
Brianna, 3-night trip
Verified

10/10 Exceptional

Loved the place and the staff Juan and all!!!
Mobeen, 4-night trip
Verified

10/10 Exceptional

We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
James, 6-night trip
Verified

8/10 Very good

Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Mary Ellen, 3-night trip
Verified

10/10 Exceptional

I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
Elena, 3-night trip
Verified

10/10 Exceptional

The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Kevin, 3-night trip
Verified

10/10 Exceptional

Friendly staff, clean room and comfortable bed. Perfect location
Gary, 3-night trip
Verified

8/10 Very good

Clean and modern room. Great patio connected to the room. Very central location
Athena, 5-night trip
Verified

10/10 Exceptional

Good location staff friendly no problems
Simon, 4-night trip
Verified

10/10 Exceptional

Overall great. Nice location for a young couple. Nice staff, great breakfast. The room was amazing
Emma, 6-night trip
Verified

10/10 Exceptional

Clean, quiet, and comfortable hotel room centrally located to restaurants and attractions. Would definitely stay again.
Jeffrey, 3-night trip
Verified

10/10 Exceptional

We loved it! Good location and nice accommodations.
Katelyn, 3-night trip
Verified

10/10 Exceptional

Great location!
catherine, 4-night trip
Verified

6/10 Good

Room was comfortable but smaller and older than images showed. Great location and nice little roof top bar. Excellent location!!! Walking to everything!
Silvana, 2-night trip
Verified

10/10 Exceptional

Excellent location
Jamal, 4-night trip
Verified

10/10 Exceptional

Great location and rooms
ALDO, 3-night trip
Verified

10/10 Exceptional

Had a great stay! The room was clean and comfortable, and the staff were super friendly and helpful. Location was convenient too. Would definitely come back
Saif, 3-night trip
Verified

10/10 Exceptional

Great stay

Great stay in safe location close to everything.
Krystle, 4-night trip
Verified

8/10 Very good

Very helpful and great reception staff.
David, 1-night trip
Verified

10/10 Exceptional

Great service and friendly people
Wasei, 1-night trip
Verified

10/10 Exceptional

Great location and great rooms. I was pleasantly surprised.
Jimmy, 2-night trip