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All properties in Nuevo Vallarta, Nayarit, Mexico
1 room, 2 adults

Hard Rock Hotel Vallarta - All Inclusive

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732, Mexico

All-inclusive property with full-service spa, connected to the convention centre, near Nuevo Vallarta Beach
  • Free cooked-to-order breakfast, free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Nice Hotel during the day Nestor was a great host but if your looking for a good nights…Nov 26, 2020
  • Wonderful!!!!! Thank you for a great time.Nov 24, 2020

Hard Rock Hotel Vallarta - All Inclusive

from £224
  • Rock Suite (One Bedroom)
  • Deluxe Pool View Double Beds
  • Deluxe Ocean View King
  • Deluxe Diamond
  • Deluxe Ocean View Double Beds
  • Deluxe Pool View King
  • Rock Royalty Ocean View King with Personal Assistant
  • Deluxe Family Pool View (Two Bedroom)
  • Deluxe Room Double
  • Deluxe Room King
  • Rock Suite Ocean View (Two Bedroom) with Personal Assistant
  • Deluxe Pure Wellness King
  • Deluxe Pure Wellness Double Beds

What’s around Hard Rock Hotel Vallarta - All Inclusive

Landmarks

  • On the beach
  • Nuevo Vallarta Beach - 2-minute walk
  • Nayar Vidanta Golf - 26-minute walk
  • Paradise Plaza Shopping Center - 4-minute walk
  • Aquaventuras Park Vallarta - 38-minute walk
  • Splash Water Park Vallarta - 40-minute walk
  • El Cora Crocodile Sanctuary - 41-minute walk
  • Plaza Lago Real Shopping Center - 3.1 mi / 4.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) 17-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 348 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen screenings for US and UK citizens (maximum 2 per booking) staying 3 nights or more. Guests will be advised of the health screening options on arrival, and will be able to schedule appointments in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 50 lbs)

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

  • Free on-site valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free cooked-to-order breakfast daily
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
Things to do
  • Basketball on site
  • Free bicycles on site
  • Playground on site
  • Scuba diving on site
  • Snorkelling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 4
  • Lift
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Surfing/boogie boarding

Land activities
  • Cycling
  • Fitness facilities
  • Volleyball

Not included
  • Airport transfers

Spa

Rock Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

The Market – This buffet restaurant specialises in international cuisine.

Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Zen – This restaurant specialises in Asian cuisine and only serves dinner.

Ciao – This restaurant specialises in Italian cuisine and serves breakfast and dinner.

Ipanema – This steakhouse specialises in Brazilian cuisine and only serves dinner.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Playground on site
  • Scuba diving on site
  • Snorkelling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Hard Rock Hotel Vallarta - All Inclusive is listed in the 2017 Travel + Leisure 500.

Hard Rock Hotel Vallarta - All Inclusive’s small print

Also known as

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Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Airport shuttle service is offered for an extra charge of MXN 770 per person (roundtrip)

Airport shuttle for children between the ages of 4 and 17 costs MXN 770 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hard Rock Hotel Vallarta - All Inclusive

  • Does Hard Rock Hotel Vallarta - All Inclusive offer free cancellation for a full refund?
    Yes, Hard Rock Hotel Vallarta - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Vallarta - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hard Rock Hotel Vallarta - All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Hard Rock Hotel Vallarta - All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hard Rock Hotel Vallarta - All Inclusive?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 23 kg per pet. There's a charge of MXN 3000 per pet, per stay.
  • What are the check-in and check-out times at Hard Rock Hotel Vallarta - All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hard Rock Hotel Vallarta - All Inclusive?
    Yes, there are 6 on-site restaurants, featuring international cuisine. Nearby restaurants include Il Pescatore (5-min walk), 3x3 Authentic Food (13-min walk) and Sonora al Sur (2.6 mi).
  • Is an airport shuttle service offered by Hard Rock Hotel Vallarta - All Inclusive?
    Yes, an airport shuttle is available. The charge is MXN 770 per person roundtrip.
  • Is there an on-site casino at Hard Rock Hotel Vallarta - All Inclusive?
    No, this property doesn't have a casino, but Vallarta Casino (12-min drive) is nearby.
  • What is there to do at Hard Rock Hotel Vallarta - All Inclusive and nearby?
    Have fun with on-site activities such as snorkelling, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hard Rock Hotel Vallarta - All Inclusive also has 2 poolside bars, 5 bars and a 24-hour fitness centre, as well as a sauna, beach cabanas and a garden.

Recent reviews

Fabulous 8.6 From 358 reviews

Very good 8.0
Staff and service was excellent, food was good, facilities were older, however, there was an emphasis on cleaning and safety precautions.
Robertson, us5 night romance trip
Fair 4.0
The rock show and then DJ party that blasted music into our room until midnight then listening to people scream and party until 3am made it really hard to relax and get some sleep before a long travel back home the next day. I understand it's the "Hardrock Hotel" and that it's a fun music hotel but there were so many families and kids that I dont know how kids slept or families got rest with that loud music on a Tuesday night. Keep it to the weekends only or give your guests a warning before checking in.
mx1 night trip
Fair 4.0
We’ve liked the service - great waiter and the food was amazing. But the hotel is so busy, all day long loud music and no Covid measures/guidelines. No recommendation!
M., us7 night family trip
Good 6.0
I liked the music memorabilia showcased at the hotel. The food was just okay. The Asian restaurant and the Italian one where the better ones.
Marcy, us7 night romance trip
Exceptional 10.0
The service and the staff I also like the pool and the shows
Ruben, us3 night family trip
Fair 4.0
Extra fees upon checking in, refrigerator did not work, it was overcrowded during pandemic . Live bands were very loud and you could hear in our room, emergency sensor kept going off in the middle of the night. Our service guy Leo was amazing and accommodated us to what we needed. However i will not be returning.
us3 night family trip
Exceptional 10.0
Pool was open and beautiful. Rooms were great! We were on the 7th floor and music would play all night, people walking by talking would wake me up. I’m not a light sleeper normally but it was loud enough to wake me up. Because of COVID some of their restaurants and bars were closed... so Accessibility was a small issue and food wasn’t up to par.... but it was overall a good trip away
Amanda, us3 night family trip
Very good 8.0
Very good service friendly staff we enjoyed the facility but not the food?
fahad, us6 night family trip
Exceptional 10.0
ice place
Excelent nice place to stay thanks for everything
Manuel, us1 night family trip
Fair 4.0
We paid full price for all inclusive but the hotel was only partially open and only for limited hours. We were told it was completely open when we called the hotel prior to booking. Below expectations for this brand. The food quality was far below expectations.
Randy, us2 night family trip

Hard Rock Hotel Vallarta - All Inclusive