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1 room, 2 adults

Brookside

3-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Brook Lane, Cheshire, Chester, England, CH2 2AN, United Kingdom

Victorian hotel with restaurant, near University of Chester
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Very Good8.0
WiFi
Good internet service
Breakfast
Tasty breakfast
Location
Great location
Food
Delicious food
61See all 61 Hotels.com reviews
From 523 reviews

TripAdvisor Traveller Rating

Brookside

from £76
  • Comfort Single Room, Ensuite
  • Economy Double Room, Ensuite
  • Economy Double Room Single Use, Ensuite
  • Standard Double Room, Ensuite
  • Standard Double Room Single Use, Ensuite
  • Double Room, Ensuite (Elegance)
  • Family Room, Ensuite
  • Standard Twin Room, Ensuite
  • Double Room (Four-poster bed)
  • Family Room

What’s around Brookside

Landmarks

  • Chester Zoo (42-minute walk)
  • University of Chester (11-minute walk)
  • Chester City Walls (15-minute walk)
  • Chester Racecourse (23-minute walk)
  • Countess of Chester Hospital (17-minute walk)
  • Chester Town Hall (18-minute walk)
  • Chester Cathedral (19-minute walk)
  • St Peter's Church (19-minute walk)

Getting around

  • Liverpool (LPL-John Lennon) 34-min drive
  • Manchester (MAN) 38-min drive
  • Bache Station 15-min walk
  • Chester Station 17-min walk
  • Capenhurst Station 12-min drive
  • Free self-parking

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM
  • Express check-in/out
The front desk is open during the following times:
  • Monday-Friday: 6:30 AM-11 PM
  • Saturday-Sunday: 7:30 AM-midnight

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated fast

  • Great for browsing, email and videochat

Transport

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Built in 1900
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
Languages Spoken
  • Catalan
  • English
  • Polish
  • Slovak
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Brook View Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Brookside’s small print

Also known as

  • Brookside Hotel Chester
  • Brookside Hotel
  • Brookside Chester

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

English breakfast is offered for an extra charge of GBP 11.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 61 reviews

Brookside
Exceptional10.0
Great hotel with excellent service
If you want modern, pristine, clinical with no character this is not the hotel for you. So there may be the odd bit of peeling paint but I disagree with any comment that it is tired and needs refurbishment. This is an old building full of character with beautiful decor to match. It is warm, comfortable with a lovely atmosphere, the breakfast is extensive and very good but the staff are exceptional! Nothing is too much trouble, I needed a ground floor room with walk in shower (not bath) for my elderly mother who is in her nineties and has some mobility issues (there are no lifts), a telephone call assured me they could meet our needs and on arrival everything was as promised with several staff offers of assistance. In addition, for medical reasons, my daughter needed vegan, dairy and gluten free options which we did not identify to the hotel prior to arrival, however this was no problem and fully accommodated. The staff were friendly, attentive, caring and provided excellent service - these are all the things which make a stay a good experience. Ideally located for access to the city centre and main attractions in the area, we would definitely stay here again.
Tina, gb2 night family trip
Brookside
Exceptional10.0
Very welcoming, food outstanding , very friendly staff, I will book here again.
Richard, gb1 night business trip
Brookside
Exceptional10.0
Nice two day break
Excellent two day at brookside next time in Chester same place
Howard, gb2 night romance trip
Brookside
Good6.0
Staff very friendly and helpful. Hotel could do with a bit of a refurb.
Paul, gb2 night romance trip
Brookside
Good6.0
Dated....
Tiny double room, mold in shower tray. Very tidy, good breakfast.
Jan, gb2 night trip with friends

See all reviews

Brookside

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