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1 room, 2 adults

Grand Hyatt Kuala Lumpur

5-star5 stars
12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia

Luxury hotel with full-service spa, connected to the convention centre, near Kuala Lumpur Convention Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Exceptional9.4
Location
Great location
WiFi
Good internet service
Room
Great room
Food
Delicious food
680See all 680 Hotels.com reviews
From 3,786 reviews

TripAdvisor Traveller Rating

Grand Hyatt Kuala Lumpur

from £125
  • Deluxe Room, 1 King Bed (Tower View)
  • Room, 1 King Bed (Tower View)
  • Grand Twin Room, View
  • Club Room, 1 King Bed
  • Club Twin Room
  • Grand, Deluxe Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Grand Twin Room
  • Room, 1 King Bed, Garden View
  • Club Room, 1 King Bed, Garden View
  • Grand Suite (Tower View)
  • Grand, Suite
  • Club Room, 1 King Bed (Tower View)
  • Club Twin Room (Tower View)
  • Suite (Diplomat)
  • Grand, Executive Suite
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Tower View)
  • Suite, 1 King Bed, Garden View

What’s around Grand Hyatt Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre (1-minute walk)
  • Petronas Twin Towers (10-minute walk)
  • Pavilion Kuala Lumpur (10-minute walk)
  • KLCC Park (14-minute walk)
  • Berjaya Times Square (23-minute walk)
  • Kuala Lumpur Tower (26-minute walk)
  • Petaling Street (37-minute walk)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 37-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 49-min drive
  • Kuala Lumpur Titiwangsa Station 10-min drive
  • Kuala Lumpur Masjid Jamek Station 10-min drive
  • Kuala Lumpur Sultan Ismail Station 12-min drive
  • Raja Chulan Station 12-min walk
  • Bukit Bintang Station 17-min walk
  • KLCC Station 17-min walk
  • Free self-parking
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated super fast

  • Great for browsing, email, gaming and videochat

Transport

Parking

  • Free self parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Sauna
  • Free pool cabanas
  • Pool sunloungers
Working away
  • Business centre
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 45370
  • Conference space size (meters) - 4215
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 2012
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ESSA Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

THIRTY8 – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Poolhouse – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Grand Hyatt Kuala Lumpur’s small print

Also known as

  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur
  • Kuala Lumpur Grand Hyatt
  • Hyatt Kuala Lumpur Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children under 15 years old are not allowed in the fitness facility without adult supervision.

    Guests under 16 years old are not allowed in the fitness facility.

    Guests under 18 years old are not allowed in the spa.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Valet parking costs MYR 25 per day

    Rollaway beds are available for MYR 100 per night

    Buffet breakfast is offered for an extra charge of MYR 98 for adults and MYR 49 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.4 From 680 reviews

    Grand Hyatt Kuala Lumpur
    Exceptional10.0
    Perfect
    , gbRomance trip
    Grand Hyatt Kuala Lumpur
    Exceptional10.0
    Three Nights in KL
    Fantastic option if staying near KLCC. Book the Executive rooms if you can - the benefits are well worth it!
    Keith, gb3 night romance trip
    Grand Hyatt Kuala Lumpur
    Very Good8.0
    Excellent Location.
    Very convenient, just next door to the KL Convention Centre where I was attending a Seminar. There was back door access and it was almost covered walkway all the way, a pleasant 2-minute walk. The Lobby was at the top-most floor with Rooms below Lobby level, it took some time to get used to going UP to Lobby first before taking the Lift down to Ground Floor. But Service & Security were excellent, with Staff to guide you along the way.
    Kim Wah, gb3 night business trip
    Grand Hyatt Kuala Lumpur
    Exceptional10.0
    Excellent stay
    Excellent service, from the hotel security staff, doormen, to the check-in reception and F&B staff. Location is great too, just 5mins walking to KLCC Suria and the Pavilion.
    Florence, gb4 night romance trip
    Grand Hyatt Kuala Lumpur
    Exceptional10.0
    Excellent stay, outstanding service!
    My stay at Grand Hyatt Kuala Lumpur was by far the best hotel experience I had in terms of guest services, seamless operations, and high quality of services (guest satisfaction, food, spa, gym, internet access, business center). The staff went out of their way to make this a warm stay and, even though the hotel was fully booked due to a major convention, I felt as the only guest. The breakfast was excellent with many choices and fantastic view. The sous-chef took time to explain the local delicacies and I would like to single out Juliana who was an efficient and pleasant hostess. I heavily used the concierge services and emailed them before I arrive to arrange airport transportation and tour services. Mahadi was very helpful, polite and happy to help with any request or inquiry. We took a day trip to Melacca which we enjoyed. In terms of quality and operations, it seems that the system is working seamlessly, everybody is following protocol, and promptly following-up on guests' requests - something that is rarely found at hotels or any customer-oriented business. The gym was fully equipped with updated equipment and the spa was a relaxing and well-kept facility with great natural light. I was constantly pleasantly surprised with every aspect of the hotel services and attitudes towards its guest.
    , gb2 night business trip

    See all reviews

    Grand Hyatt Kuala Lumpur

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