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Grand Hyatt Kuala Lumpur

Photo gallery for Grand Hyatt Kuala Lumpur

Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Kuala Lumpur Convention Centre

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is £129
Price available on 3/4/2023
Map
12 Jalan Pinang, Kuala Lumpur, 50450

Guests rated this location 9.4/10 - Exceptional

Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 6 min walk
  • KLCC Park - 6 min walk
  • Pavilion Kuala Lumpur - 6 min walk
  • Petronas Twin Towers - 8 min walk
  • Berjaya Times Square - 19 min walk
  • Kuala Lumpur Tower - 3 min drive
  • Petaling Street - 3 min drive
  • Merdeka Square - 4 min drive
  • World Trade Centre Kuala Lumpur - 5 min drive
  • Kuala Lumpur Sentral - 10 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur International Airport (KUL) - 52 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Raja Chulan Station - 8 min walk
  • KLCC Station - 11 min walk
  • Conlay MRT Station - 12 min walk

Restaurants

  • Thirty8 - 2 min walk
  • Bavarian Bierhaus - 3 min walk
  • The Coffee Bean & Tea Leaf - 2 min walk
  • Tonka Bean Cafe - 1 min walk
  • Enak Kitchen - 3 min walk

About this property

Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur offers a great location, putting you within a short 10-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can visit the spa to be pampered with massages, aromatherapy or reflexology, and JP teres, one of 3 restaurants, serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the location and comfortable guest rooms. Public transportation is only a short walk: Raja Chulan Station is 8 minutes and KLCC Station is 11 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 411 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business centre
  • 13 meeting rooms
  • Computer station
  • Conference space (45370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Height-adjustable showerheads
  • Grab bar in bath
  • Accessible bath

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
THIRTY8 – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 10 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 115 for adults and MYR 58 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 100.0 per night

Parking

  • Valet parking costs MYR 25 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Grand Hyatt Kuala Lumpur offer free cancellation for a full refund?
Yes, Grand Hyatt Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Kuala Lumpur?
As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Kuala Lumpur on 3 Apr 2023 start from £129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hyatt Kuala Lumpur?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Kuala Lumpur?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Grand Hyatt Kuala Lumpur and nearby?
Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Grand Hyatt Kuala Lumpur?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Malaysian cuisine and pool views.
What's the area around Grand Hyatt Kuala Lumpur like?
Grand Hyatt Kuala Lumpur is in Kuala Lumpur City Centre, a short 8-minute walk from Raja Chulan Station and 8 minutes' walk from Petronas Twin Towers. Travellers love the hotel's prime location.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful Hotel / Creepy Peep Hole!
Gorgeous hotel and fantastic breakfast. Was a little disappointed after check in to find my pillow case was dirty and there was food on the carpet around the bed. The most disturbing thing was to look up when in the shower and see a peep hole in the ceiling (I could see the room above). The staff were brilliant and cleaned the room / got maintenance to fill in the hole as soon as I spoke to them.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Eunice, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A 5 star hotel to come back to
I would call this Hyatt a true 5 star hotel. Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.
Jens Peter, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I is well located.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Customer service
Verified Expedia guest review

6/10 Good

Muhammad Shazwan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Great service and indeed 5 star standard. My favourite choice hotel
Yeow chuan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

muhamad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service was great
Nelli, 2-night romance trip
Verified Expedia guest review