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The Monterey Hotel, Sure Hotel Collection by Best Western

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Standard Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Free cots/infant beds, free WiFi, bed sheets
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Free cots/infant beds, free WiFi, bed sheets

Overview of The Monterey Hotel, Sure Hotel Collection by Best Western

The Monterey Hotel, Sure Hotel Collection by Best Western

3.0 star property
Suburban hotel with indoor pool, near Springfield Stadium

8.6/10 Fabulous

353 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
The price is £98
Price available on 13/2/2023
Map
St Saviours Road, St. Saviour, Jersey, JE2 7LA

Room options

About this area

Getting around

  • Jersey (JER) - 19 min drive
  • Guernsey (GCI) - 91 min drive

Restaurants

  • Barros Tropical - 6 min walk
  • Cafejac - 9 min walk
  • Mino's - 9 min walk
  • Restaurant Do Porto - 10 min walk
  • Indian Ocean - 10 min walk

About this property

The Monterey Hotel, Sure Hotel Collection by Best Western

When visiting St. Saviour, The Monterey Hotel, Sure Hotel Collection by Best Western is a great choice to consider. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Gordinis, which serves local and international cuisine and is open for breakfast and dinner. A bar/lounge, a fitness centre and a hot tub are other highlights. Fellow travellers like the helpful staff and bar.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Bike parking
  • Hot tub
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Gordinis – This restaurant specialises in local and international cuisine and serves breakfast and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.50 for adults and GBP 9.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 2 January and 11 February.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Noise-free guestrooms cannot be guaranteed.</p><p>This property uses eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Monterey Hotel St. Helier
Monterey St. Helier
Monterey Hotel
The Monterey Hotel Sure Hotel Collection by Best Western
The Monterey Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is The Monterey Hotel, Sure Hotel Collection by Best Western currently open?
The property is closed between 2 January and 11 February.
How much does it cost to stay at The Monterey Hotel, Sure Hotel Collection by Best Western?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at The Monterey Hotel, Sure Hotel Collection by Best Western on 13 Feb 2023 start from £98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Monterey Hotel, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, The Monterey Hotel, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Monterey Hotel, Sure Hotel Collection by Best Western?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at The Monterey Hotel, Sure Hotel Collection by Best Western?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.
Are pets allowed at The Monterey Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Monterey Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at The Monterey Hotel, Sure Hotel Collection by Best Western?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
What is there to do at The Monterey Hotel, Sure Hotel Collection by Best Western and nearby?
The Monterey Hotel, Sure Hotel Collection by Best Western has an indoor pool and a steam room, as well as a hot tub.
Are there restaurants at or near The Monterey Hotel, Sure Hotel Collection by Best Western?
Yes, Gordinis offers local and international cuisine. Nearby restaurants include Barros Tropical (6-min walk), Cafejac (9-min walk) and Mino's (9-min walk).
What's the area around The Monterey Hotel, Sure Hotel Collection by Best Western like?
The Monterey Hotel, Sure Hotel Collection by Best Western is a short 1-minute walk from Channel Islands and 4 minutes' walk from Springfield Stadium.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep.
Nigel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-)
suzanne, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kesh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.
Michael James, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff are so friendly and helpful. The room was quiet and overlooked the pool. It was hot when we there so air-con would have made the stay perfect but we were given fans so that helped. There is a short walk to Millennium Park where there are shops and bars and only took us 20 mins to walk to the main shopping area and Liberation Square is just a little further on. We would definitely stay there again
Karen, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Avoid....no air-conditioning!!!!!
Avoid during summer. NO AIR-CONDITIONING!!!!!!! Most uncomfortable night's sleep I have ever had. Even after changing rooms and being given a fan, sweated all through the night. Hotel was very expensive, so the least I would have expected was air-conditioning and a comfortable night's sleep. Staff in the morning were not interested at all and didn't even ask if we'd enjoyed our stay!!! I said to the lady on reception, in case she was interested, that we had had a very uncomfortable night's sleep. She told me to do a review on Trip Advisor!! I told her I definitely would!!! Over-priced meal in restaurant. Prawn cocktail tasted tainted of something (smoked salmon?) - it was simply awful!! Breaded chicken tough and almost inedible - I left half of it!! I am former airline crew who has stayed in hotels all over the world. This was the worst experience of a hotel stay. Very disappointed.
Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review