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All properties in Palma de Mallorca, Balearic Islands, Spain

Hotel Riu Festival

4-star hotel with outdoor pool, near El Arenal Beach

  • Free WiFi
From
£49

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  • Hotel Riu Festival
  • Hotel Riu Festival
  • Standard Double Room, Balcony - Beach/Ocean View
  • Grand Double Room, Balcony - Bathroom
  • Hotel Riu Festival
Hotel Riu Festival. Image 1 of 26.
1 / 26Hotel Riu Festival
Camino de las Maravillas, n°7, Palma de Mallorca, 07610, Mallorca, Spain
9.0.Superb.
  • Everything was very good. Room was nice. Food was excellent Staff were great.

    Nov 15, 2021

  • Modern and very clean hotel. Staff friendly and able to assist with all questions asked…

    Oct 21, 2021

See all 150 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Convenient

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 238 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Outdoor pool
    • Pool bar
    • Beach umbrellas

    For families

    • Private bathroom
    • Television
    • Garden
    • Terrace
    • Daily housekeeping
    • Hair dryer

    What’s around

    • El Arenal Beach - 24-minute walk
    • Playa de Palma - 4-minute walk
    • La Porciuncula Church - 6-minute walk
    • Port of El Arenal - 32-minute walk
    • Platja de Can Pastilla - 37-minute walk
    • Aqualand El Arenal - 41-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room, Balcony
    • Grand Double Room, Balcony
    • Double Room, Balcony, Sea View

    What’s around

    Landmarks

    • El Arenal Beach - 24-minute walk
    • Playa de Palma - 4-minute walk
    • La Porciuncula Church - 6-minute walk
    • Port of El Arenal - 32-minute walk
    • Platja de Can Pastilla - 37-minute walk
    • Aqualand El Arenal - 41-minute walk
    • Platja d'Or - 43-minute walk
    • Cala Estancia - 2.4 mi / 3.8 km
    • Plaza Espana - 8.7 mi / 14 km
    • Circuito Mallorca - 3.9 mi / 6.2 km
    • FAN Mallorca Shopping - 4.5 mi / 7.2 km

    Getting around

    • Palma de Mallorca (PMI) 10-min drive
    • Palma de Mallorca Verge de Lluc Station 11-min drive
    • Marratxi Pont d Inca Nou Station 12-min drive
    • Marratxi Poligon Station 12-min drive
    map
    See on map
    Camino de las Maravillas, n°7, Palma de Mallorca, 07610, Mallorca, Spain

    At a glance

    Hotel size

    • This hotel has 238 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cots (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free off-site parking nearby
    • Street parking available

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Bar/lounge
    • Snack bar/deli
    • Poolside bar

    Things to do

    • Beach sunloungers
    • Beach umbrellas
    • Number of outdoor pools - 1
    • Pool sunloungers
    • Bicycle rentals nearby
    • Windsurfing nearby
    • Pool umbrellas

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Multilingual staff

    Facilities

    • Number of buildings/towers: 1
    • Lift
    • Garden
    • Terrace

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Minibar

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • TV
    • Satellite TV channels

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping

    Special features

    Dining

    Main Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.

    Lobby bar – On-site bar. Open selected days.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

    Policies

    Only registered guests are allowed in the guestrooms.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

    Also known as

    • Hotel Riu Festival Playa de Palma
    • Hotel Riu Festival Hotel Palma de Mallorca
    • Hotel Riu Festival Hotel
    • Hotel Riu Festival Palma de Mallorca
    • Hotel Riu Festival Hotel Palma de Mallorca
    • Hotel Riu Festival
    • Riu Festival Playa de Palma
    • Riu Festival
    • Riu Festival Hotel
    • Hotel Riu Festival Playa De Palma, Majorca
    • Hotel Riu Festival Playa De Palma
    • Hotel Riu Festival Hotel
    • Hotel Riu Festival Palma de Mallorca

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Riu Festival does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's free parking nearby.
    • Yes, there's an outdoor pool.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
    • Yes. Nearby restaurants include Donnerbalken (3-min walk), Casa Rufino (4-min walk) and CRAZY CURRY Wurst Haus (4-min walk).
    • No, this hotel doesn't have a casino, but Mallorca Casino (22-min drive) is nearby.
    • Have fun with nearby activities such as cycling, horse riding and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
    9.0.Superb.
    • 8.0.Very good

      Great little get away.

      Great location, 5 mins walk to beach. €20 for 2 beds and a brolly. Very near to lovely promenade with shops and restaurants. Good selection of food at breakfast, we had evening meal with our booking but really prefer to eat out but the couple of times we ate in the quality and choice was very good. Nice pool area nice and clean, no rush to get a sunbed. Comfy beds large shower, very clean room. Tiny balcony. Only 2 down points, the temp of the air con is controlled by reception and the room was far too warm, I was asking for the temp to be reduced daily, almost like it resets itself. And a real biggy for me no tea coffee making facilities, I had read this previously so I had taken a small kettle. 1 last note, this hotel and the area is 90% German. Not an issue for us and the bus takes you into Palma for €2, 20 mins journey, taxi back for €20 Time from airport 5 mins €18 in a taxi. Overall great little get away.😊

      Dawn, 6 night trip, Jul 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hotel is clean, staff polite and helpful and food of good quality and variety. The facilities are good and clearly attention to detail concerning CoVid - taken seriously. Proximity to amenities is walking distance and airport convenient. Good blend of beach and poolside holiday. Access to rental vehicles easy so good to explore other areas. Best recommendation I would stay again.

      11 night trip, Jul 8, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Excellent for my 1 night stay Only problem no coffee in morning as had to leave at 6am Tea/coffee in room would have made it perfect

      Karen, 1 night business trip, Jan 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A great week

      A very comfortable week with excellent friendly service. The food was very good so now need to diet. The room was clean and well equipped. Overall, a very pleasant stay as you would expect of RIU.

      Roger Martin, 7 night trip, Nov 5, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Family time.

      We had a lovely stay and catch up with family. Very impressed with the cleaning and care taken during this epidemic. Felt very safe. Special thanks to Antonio, Miguel on reception helping me with the problems I had and to Juana our cleaner. Food excellent and so we're all the staff. The only thing lacking is tea and coffee making facilities.x

      Sandra, 8 night family trip, Nov 3, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      good option in Mallorca

      Nice hotel, good breakfast and dinner buffets, rooms a little on the small side.

      4 night family trip, Sep 24, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Bathroom excellent , had an automatic light very dimmed if you went on the middle of the night T, reception were very friendly The restaurant was very friendly too!! The only thing I would say is that my accommodation being half board I would had expected the soft dinks included , but wasn’t the case , not a big bother , but a bit of a feedback

      M, 1 night family trip, Jan 16, 2020

      Verified Expedia guest review

    • 8.0.Very good

      great little getaway!

      Great quick getaway. Good food, nice room. Can’t really fault it. The only minor issue is one of the 2 lifts was out of action so there was a bit of a wait if you didn’t take the stairs.

      David, 1 night trip, Jan 10, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was great but 4stars hotel you should provide slippers and shower cap in the room would be perfect

      Geoffrey, 4 night trip, Jan 6, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fabulous staff. Really helpful and smiley. Sometimes a long wait for the lifts. Excellent food

      5 night family trip, Jan 2, 2020

      Verified Ebookers guest review

    See all 150 reviews