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The Norfolk Lodge Hotel

3.0 star property
Suburban hotel with indoor pool, near St. Helier Town Hall

Choose dates to view prices

In the heart of St. Helier, The Norfolk Lodge Hotel offers a warm welcome with breakfast buffet, a cozy bar and convenient dry cleaning services. Relax by the nearby outdoor pool or unwind in the gym, all while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool access
  • Fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is £127
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Iron/ironing board, travel cot, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, travel cot, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Single Room

Single Room | Iron/ironing board, travel cot, free WiFi, bed sheets

Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | Iron/ironing board, travel cot, free WiFi, bed sheets

Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Rouge Bouillon, St. Helier, Jersey, JE2 3UZ

What's nearby

  • St. Helier Town Hall - 11 min walk - 1.0 km
  • St. Helier Central Market - 11 min walk - 1.0 km
  • King Street - 12 min walk - 1.1 km
  • Port of Jersey - 18 min walk - 1.6 km
  • St. Helier Beach - 20 min walk - 1.7 km

Getting around

  • Jersey (JER) - 16 min drive
  • Guernsey (GCI) - 89 min drive

Restaurants

  • ‪Locke’s - ‬12 min walk
  • ‪Shuga - ‬12 min walk
  • ‪Bean Around The World - ‬12 min walk
  • ‪Robin Hood Inn - ‬6 min walk
  • ‪Bella Italia - ‬11 min walk

About this property

The Norfolk Lodge Hotel

When you stay at The Norfolk Lodge Hotel, you'll be a short five-minute drive from Port of Jersey and St. Helier Town Hall. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a terrace are other highlights. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 101 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 15 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bike rentals nearby
  • Kayaking nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Lift door width (centimetres): 79

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The property is closed between 9 October and 3 April.

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Norfolk Lodge Hotel
Norfolk Lodge Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier
The Norfolk Lodge Hotel Hotel
The Norfolk Lodge Hotel St. Helier
The Norfolk Lodge Hotel Hotel St. Helier

Frequently asked questions

Is The Norfolk Lodge Hotel currently open?

The property is closed between 9 October and 3 April.

Does The Norfolk Lodge Hotel offer free cancellation for a full refund?

Yes, The Norfolk Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Norfolk Lodge Hotel?

Yes, there's an indoor pool.

Are pets allowed at The Norfolk Lodge Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Norfolk Lodge Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Norfolk Lodge Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM.

What is there to do at The Norfolk Lodge Hotel and nearby?

Have fun with nearby activities such as cycling, boat tours and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and access to a nearby outdoor pool.

Are there restaurants at or near The Norfolk Lodge Hotel?

Yes, there's an on-site restaurant.

What's the area around The Norfolk Lodge Hotel like?

The Norfolk Lodge Hotel is a short 20-minute walk from Port of Jersey and 10 minutes' walk from Jersey Opera House.

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Reviews

The Norfolk Lodge Hotel Reviews

8.2

Very good

8.8

Cleanliness

7.6

Location

9.0

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great with a good selection of hot and cold food. (18 reviews)
  • The indoor pool was warm and a great facility, with showers and changing facilities available. (7 reviews)
  • Evening meals and breakfast were of exceptional quality and the restaurant and bar on site were great. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Walking
Food
Towns
Restaurant
Location
Elevator
Refrigerator

Reviews

8/10 Very good

The food selection especially the evening meals was very good and so were the breakfast. Pleasent staff and very helpful
stephen, 7-night trip

8/10 Very good

Room was comfortable and spacious. Staff all very helpful. Had continental breakfast, by choice, which had a good range of choices. Enjoyable break
David, 3-night trip

10/10 Exceptional

Rooms are clean.... and warm. The heated pool is lovely. Mainly older guests stay. Perfect location for walking into st helier (10- 15 mins). Staff couldnt do enough for you. Food was good, a different selection every night. A nice bar with at least the basics of each type of drink.
James, 7-night trip

6/10 Good

Breakfast was good. Some staff not very engaging.
Geraint, 3-night trip

10/10 Exceptional

Nothing to dislike about the Norfolk Lodge hotel. Staff were pleasent. Rooms were good standard. A lot of food options including the Bar meu and the buffet style dinner. A lot of options at breakfast including a selection of meats. Overall an excellenr place to stay. Would highly recommend.
Christopher, 7-night trip

8/10 Very good

Excellent stay, everything was good, only downside was traffic noise and bin collection around 5-30 a.m.
steve, 1-night trip

10/10 Exceptional

The staff were very efficient, very helpful and friendly. I didn't try the restaurant for dinner, but I had some bar food - very good, and the breakfast buffet was excellent. My room was clean and comfortable. I would recommend.
Roger, 5-night trip

10/10 Exceptional

We enjoyed our stay at the Hotel. We shared one family room (2 adults, 2 children, 1 infant), which was quite cosy but worked well for us. The kids enjoyed the indoor pool a lot. The staff was friendly and helpful. The food was good but could have better options for vegetarians. The area is not the prettiest, but the city centre and playgrounds can be reached easily by foot (10-15 minutes).
Seb, 4-night trip

8/10 Very good

Great hotel, lovely staff

Lovely hotel, the staff were fantastic and the whole place is spotless. The pool was a great facility and the evening entertainment an added bonus. There was plenty of food choices at breakfast although it wasn’t spectacular. We had dinner once in the hotel, which was slightly disappointing so maybe would avoid that but overall it was a fab place to stay.
Sarah, 5-night trip

10/10 Exceptional

Very enjoyable stay. Helpful and friendly staff.
Stephen, 2-night trip

8/10 Very good

Very nice hotel …..staff very good also
Russell, 3-night trip

10/10 Exceptional

Great break

Lovely hotel although the bedroom floors creaked a lot. Staff were all wonderful and there was entertainment on through the week, but oddly not at weekends. About a 15 min walk into St Helier, but there is a local bus. I guess the hotel is for the older generation, but that suited us just fine
Colin, 6-night trip

10/10 Exceptional

hotel staff very polite and helpful
Kenneth, 7-night trip

8/10 Very good

It was quiet,the food was very nice ,clean and the staff was pleasant .
Anita l, 4-night trip

8/10 Very good

Would stay again

Good location - walking distance into town. Friendly and helpful staff who made us feel very welcome and looked after us throughout our stay.
Ashi, 2-night trip

6/10 Good

The best part of this hotel was the friendly, helpful staff. This hotel is well situated if you enjoy lots of walking.
mhairi Crombie, 7-night trip

10/10 Exceptional

A perfect little gem in St Helier

Another wonderful stay. Staff were fabulous. Room clean and spacious. Food fabulous.
Stephen, 3-night trip

8/10 Very good

.
Emily Le, 2-night trip

6/10 Good

The indoor pool and jacuzzi are very cold, too cold. And the average age of the guests in this hotel is age 70. I would not recommend it for families of young children.
Taiba, 3-night trip

8/10 Very good

Nice break

Very welcoming hotel with excellent food. Spotlessly clean and comfortable Pool was lovely and warm Short walk to the front
4-night trip

8/10 Very good

Nice hotel but a bit dated.
David, 3-night trip

10/10 Exceptional

Hotel was really clean but old style furnishing. Went swimming, the hotel dod not offer dressing gowns and slippers which was a bit difficult as there was no where to place our clothes. But overall the staff were very friendly and the service was very good.
Gillian, 2-night trip

8/10 Very good

Friendly staff
Ken, 5-night trip

8/10 Very good

Indoor swimming pool and gym, very good buffet breakfast, but on a bust road junction
Christopher, 2-night trip

8/10 Very good

I enjoyed my stay at the Norfolk Lodge with my family. It was a great location. It was easy to get to the bus station with regular services around the island.The hotel is central and would recommend for those wanting a budget stay. Breakfast was plentiful and staff attentive. Entertainment every night if that's your thing. Jersey is beautiful and would stay again if returning.
Wendy, 5-night trip