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The Norfolk Lodge Hotel

3.0 star property
Suburban hotel with indoor pool, near St. Helier Town Hall

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Photo gallery for The Norfolk Lodge Hotel

Exterior
Bar (on property)
Bar (on property)
Indoor pool, pool loungers
Exterior
In the heart of St. Helier, The Norfolk Lodge Hotel offers a warm welcome with breakfast buffet, a cozy bar and convenient dry cleaning services. Relax by the nearby outdoor pool or unwind in the gym, all while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool access
  • Fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is £153
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Iron/ironing board, travel cot, free WiFi, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Iron/ironing board, travel cot, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Iron/ironing board, travel cot, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Iron/ironing board, travel cot, free WiFi, bed sheets

Family Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Interior

The Savoy Jersey

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,012 reviews
The price is £100
includes taxes & fees
22 May - 23 May
The Savoy Jersey
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About the area

Map
Rouge Bouillon, St. Helier, Jersey, JE2 3UZ

What's nearby

  • St. Helier Town Hall - 11 min walk - 1.0 km
  • King Street - 13 min walk - 1.1 km
  • St. Helier Central Market - 14 min walk - 1.2 km
  • Port of Jersey - 20 min walk - 1.7 km
  • St. Helier Beach - 6 min drive - 2.3 km

Getting around

  • Jersey (JER) - 16 min drive
  • Guernsey (GCI) - 89 min drive

Restaurants

  • ‪The Adelphi Lounge - ‬9 min walk
  • ‪Bean Around The World - ‬12 min walk
  • ‪Bella Italia - ‬11 min walk
  • ‪spice of life - ‬13 min walk
  • ‪Mange Tout - Sand St - ‬13 min walk

About this property

The Norfolk Lodge Hotel

The Norfolk Lodge Hotel puts you a short five-minute drive from Port of Jersey. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 15 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bike rentals nearby
  • Kayaking nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Lift door width (centimetres): 79

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The property is closed between 9 October and 3 April.

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.

Also known as

Norfolk Lodge Hotel
Norfolk Lodge Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier
The Norfolk Lodge Hotel Hotel
The Norfolk Lodge Hotel St. Helier
The Norfolk Lodge Hotel Hotel St. Helier

Frequently asked questions

Is The Norfolk Lodge Hotel currently open?

The property is closed between 9 October and 3 April.

Does The Norfolk Lodge Hotel offer free cancellation for a full refund?

Yes, The Norfolk Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Norfolk Lodge Hotel?

Yes, there's an indoor pool.

Are pets allowed at The Norfolk Lodge Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Norfolk Lodge Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Norfolk Lodge Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM.

What is there to do at The Norfolk Lodge Hotel and nearby?

Have fun with nearby activities such as cycling, boat tours and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and access to a nearby outdoor pool.

Are there restaurants at or near The Norfolk Lodge Hotel?

Yes, there's an on-site restaurant.

What's the area around The Norfolk Lodge Hotel like?

The Norfolk Lodge Hotel is a short 20-minute walk from Port of Jersey and 11 minutes' walk from St. Helier Town Hall.

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The Norfolk Lodge Hotel Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Walking
Food
Restaurant
Towns
Location
Elevator
Bar

What guests liked

  • Breakfast offered a wide variety and was filling, with a great selection of hot and cold food. (12 reviews)
  • The on-site restaurant and bar offered excellent service, good food, and a pleasant atmosphere. (3 reviews)
  • The pool area is warm, clean, and well-maintained, with showers and changing facilities available. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Hotel was really clean but old style furnishing. Went swimming, the hotel dod not offer dressing gowns and slippers which was a bit difficult as there was no where to place our clothes. But overall the staff were very friendly and the service was very good.
Gillian, 2-night trip

10/10 Exceptional

Very enjoyable stay. Helpful and friendly staff.
Stephen, 2-night trip

10/10 Exceptional

A perfect little gem in St Helier

Another wonderful stay. Staff were fabulous. Room clean and spacious. Food fabulous.
Stephen, 3-night trip

10/10 Exceptional

hotel staff very polite and helpful
Kenneth, 7-night trip

8/10 Very good

I enjoyed my stay at the Norfolk Lodge with my family. It was a great location. It was easy to get to the bus station with regular services around the island.The hotel is central and would recommend for those wanting a budget stay. Breakfast was plentiful and staff attentive. Entertainment every night if that's your thing. Jersey is beautiful and would stay again if returning.
Wendy, 5-night trip

8/10 Very good

Very nice hotel …..staff very good also
Russell, 3-night trip

10/10 Exceptional

We stayed for 4 nights and enjoyed ourselves. The hotel itself is a little tired but very clean. We went to the pool once and enjoyed it. The breakfast was great. The staff were all lovely and special mention to Irina at brekafast who was consistently especially lovely with us. We will return as/when we return to Jersey.
Michael, 4-night trip

10/10 Exceptional

We took our car the hotel was near the harbour in a good location, the main shops were in a short walk and so was the marina, lots of parking places at the hotel, main thing was the hotel the staff were excellent so helpfull no matter what problem you have they will sort it,they all were so professional, the food and choice was excellent all in all i couldn't fault it, i have'nt mensioned the swimming pool and the gym all in the price one good hotel and well run.
MICHAEL, 5-night trip

8/10 Very good

It was quiet,the food was very nice ,clean and the staff was pleasant .
Anita l, 4-night trip

8/10 Very good

Would stay again

Good location - walking distance into town. Friendly and helpful staff who made us feel very welcome and looked after us throughout our stay.
Ashi, 2-night trip

6/10 Good

The best part of this hotel was the friendly, helpful staff. This hotel is well situated if you enjoy lots of walking.
mhairi Crombie, 7-night trip

10/10 Exceptional

.
David John, 4-night trip

8/10 Very good

Nice hotel but a bit dated.
David, 3-night trip

8/10 Very good

The staff were excellent - professional, friendly, courteous, helpful and understanding. Always willing to help out and provide support when needed. The food was also to a high standard. The only downside to the hotel is that it is an old building so whilst the rooms are clean and tidy there are a lot of stairs in parts of the building which could causes issues for people with mobility problems although there are some easy access rooms avaialble.
Ian, 1-night trip

10/10 Exceptional

Worth a stay.

Room was a bit dated. 1 solitary pucture on the wall. But it is the Channel Islands and it's either excellent or there is a big drop in style and standards regarding rooms. The staff, food and othe amenities were excellent.
Steve, 5-night trip

8/10 Very good

Nice break

Very welcoming hotel with excellent food. Spotlessly clean and comfortable Pool was lovely and warm Short walk to the front
4-night trip

8/10 Very good

Friendly staff
Ken, 5-night trip

10/10 Exceptional

Mini Break.

We stayed here for 3 nights while we were on Jersey and this was just what we wanted. The staff we very friendly and very helpful and we would stay here again if on the Island.
Robert, 3-night trip

8/10 Very good

Indoor swimming pool and gym, very good buffet breakfast, but on a bust road junction
Christopher, 2-night trip

6/10 Good

Ok

Neat, tidy and spacious rooms with free full breakfast provided. In view that there is no air-conditioning in the room and guests must open the windows to get fresh air, the only drawback is that the windows are not fitted with mosquito screens.
Chun, 3-night trip

6/10 Good

Hotel was nice but just needs a tidy up. Seems to be a hotel for the older generation. A good walk to the town from the hotel but overall no complaints
Andrew, 4-night trip

10/10 Exceptional

Friendly welcoming staff. I’m Coeliac and was well looked after by the restaurant staff.
Gillian Margaret, 7-night trip

10/10 Exceptional

The staff were amazing. Rooms cleaned daily. Breakfast had a great selection. The room was a little dated but comfy bed and clean too. I would definitely go back.
Nicola, 5-night trip

8/10 Very good

The hotel staff is really helpful and service is brilliant. The rooms are ok but walls are thin and wooden floor noisy. 10 min walk from the center. Overall a very pleasant stay.
Sandrine, 3-night trip

8/10 Very good

Our short holiday break.

The Hotel is traditional or conventional in its provision of services provided- not flash nor dowdy. Suits a mature clientele though there are steps within the building requiring consideration by anybody with mobility issues. Pleasant enough stay for a brief get away holiday or break.
Richard, 4-night trip