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Hard Rock Hotel Cancun - All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Aquaworld

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Photo gallery for Hard Rock Hotel Cancun - All Inclusive

View from room
Outdoor pool, pool umbrellas, pool loungers
Yoga
1 bedroom, premium bedding, down duvets, free minibar
6 bars/lounges, 2 swim-up bars
Hard Rock Hotel Cancun - All Inclusive, where vibrant energy meets luxurious comfort. Located near La Isla Shopping Mall and Iberostar Cancun Golf Course, indulge in a free breakfast buffet and unwind with yoga classes or a round of golf on the 18-hole course. With The Rock Spa offering massages and facials, this resort is perfect for relaxation.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private hot tub
  • Garden
The current price is £309
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Family Lagoon View (Two Bedroom)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Family Lagoon View (Two Bedroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 80 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Double Room, Lagoon View

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Double Room, Lagoon View

8.2 out of 10
Very good
(19 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room, 1 King Bed, Lagoon View

8.8 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(16 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Double

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Ocean View Double

8.4 out of 10
Very good
(32 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Diamond Ocean View

8.8 out of 10
Excellent
(18 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Rock Royalty Ocean View King

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Suite Ocean view (One Bedroom)

1 bedroom, premium bedding, down duvets, free minibar

Rock Suite Ocean view (One Bedroom)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Sofa bed
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Suite Ocean View (Two Bedroom)

1 bedroom, premium bedding, down duvets, free minibar

Rock Suite Ocean View (Two Bedroom)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Lagoon View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 4 Double Beds

Classic Room, Accessible, Lagoon View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Family Ocean View Double Beds - Two Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
2 bedrooms
Blackout curtains
Premium bedding
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 4 Double Beds

View all photos for Deluxe Family Ocean View - Two Bedroom

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Family Ocean View - Two Bedroom

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
2 bedrooms
Blackout curtains
Premium bedding
  • 80 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • Spa
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  • Free parking
8.2 out of 10, Very good, 2,783 reviews
The price is £327
includes taxes & fees
17 Aug - 18 Aug
Moon Palace Cancun - All Inclusive
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About the area

Map
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • La Isla Shopping Mall - 4 min drive - 2.9 km
  • Cancun Interactive Aquarium - 4 min drive - 2.9 km
  • Delfines Beach - 4 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Tulum Intl. Airport (TQO) - 146 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬3 min walk
  • ‪Fred's House - ‬4 min walk
  • ‪JW Marriott Lobby Bar - ‬4 min walk
  • ‪Porfirio's Cancun - ‬4 min walk
  • ‪Puerto Madero - ‬4 min walk

About this property

Hard Rock Hotel Cancun - All Inclusive

At Hard Rock Hotel Cancun - All Inclusive , you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be a five-minute drive from La Isla Shopping Mall. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Pizzeto, one of 5 restaurants, serves pizza and is open for lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a free kid's club and a health club. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 600 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • 2 swim-up bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Basketball
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Ping pong
  • Golf lessons nearby

Working away

  • 14 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace
  • Piano
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Water slide
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • 2 steps to reach property
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

The Rock Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Pizzeto – This poolside family restaurant specialises in pizza and serves lunch and dinner.
Frida – Overlooking the pool, this theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.
Ciao – Overlooking the ocean, this theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Zen – Overlooking the garden, this theme restaurant specialises in Asian cuisine and serves breakfast and dinner. Open daily.
Toro – Overlooking the ocean and garden, this steakhouse only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 34 per person (return)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per week

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club or fitness facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

All Inclusive Hard Rock Hotel
All Inclusive Hard Rock Hotel Cancun
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Hard Rock All Inclusive
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Hard Rock Cancun Inclusive in
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Hotel Hard Rock Hotel Cancun - All Inclusive
Hard Rock Cancun All Inclusive
HELP_OUTLINE

Frequently asked questions

Does Hard Rock Hotel Cancun - All Inclusive offer free cancellation for a full refund?

Yes, Hard Rock Hotel Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Cancun - All Inclusive ?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hard Rock Hotel Cancun - All Inclusive ?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 150 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hard Rock Hotel Cancun - All Inclusive ?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hard Rock Hotel Cancun - All Inclusive ?

Yes, an airport shuttle is available. The charge is USD 34 per person return.

What are the check-in and check-out times at Hard Rock Hotel Cancun - All Inclusive ?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hard Rock Hotel Cancun - All Inclusive ?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (23-min drive) and Dubai Palace Casino (23-min drive) are both nearby.

What is there to do at Hard Rock Hotel Cancun - All Inclusive and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hard Rock Hotel Cancun - All Inclusive also has 2 swim-up bars, a water slide and a Turkish bath, as well as private indoor hot tubs, an arcade and a garden.

Are there restaurants at or near Hard Rock Hotel Cancun - All Inclusive ?

Yes, there are 5 on-site restaurants, featuring pizza, garden views and poolside dining.

Does Hard Rock Hotel Cancun - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Hard Rock Hotel Cancun - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hard Rock Hotel Cancun - All Inclusive like?

Hard Rock Hotel Cancun - All Inclusive is a short 10-minute walk from Aquaworld and 17 minutes' walk from Kukulcan Plaza Shopping Mall.

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Hard Rock Hotel Cancun - All Inclusive Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Drinks
Booking
Family friendly
Entertainment
Bar

Reviews

10/10

Love this hotel! Has everything you need, great atmosphere, food, and staff
2-night trip

10/10

food was great, staff super friendly and accommodating!
5-night trip

10/10

Very friendly staff and beautiful beach.
7-night trip

10/10

We spent 5 days and everything was excellent totally recommend the resort
4-night trip

10/10

Great place to stay!
4-night trip

8/10

recommend 10/10 the food the people the service, so good
6-night trip

10/10

Excellent service from the moment we checked in. Great food and customer service was top notched.
3-night trip

10/10

Everything was great !
2-night trip

10/10

The food was really good Wish there were more buffet options.
6-night trip

10/10

Awesome service and great food. Enjoyed entertainment
4-night trip

8/10

Very nice and fun hotel. Food was great!
3-night trip

10/10

Beautiful
3-night trip

10/10

It was great! I absolutely loved the music, the DJ in the pool, the live band, it was super cool.
4-night trip

10/10

Staff was excellent. Made sure you had everything you needed and checked up on you regularly to ensure your stay was going good. Definitely recommend to anyone
3-night trip

10/10

Everyone was very helpful bilingual the Mexican fiesta was a very great touch, music was great kids has so much fun at the kids club. The guys at Zen were very friendly (Diavid and Michael)👍
3-night trip

10/10

The property was great and staff very friendly and helpful. If you want a busy fun time this is where to go
3-night trip

10/10

Great experience
2-night trip

10/10

great service
3-night trip

8/10

The pool and beach proximity was amazing. Staff was polite and accomodating. Rooms need renovation.
6-night trip

10/10

Everything was great , staff is very hard working . Jesus at the concierge was very helpful . The food and drinks are awesome . Only downfall is the very loud music until about 12:30am every night .
4-night trip

10/10

I really enjoyed it. Thank you
7-night trip

8/10

Service was great, super clean super friendly staff, food was awesome. We loved our stay. Just a little bit overpriced.
5-night trip

8/10

the hard rock was nice and fun for a getaware
7-night trip

10/10

Loved this all inclusive resort
4-night trip

6/10

Smells like mildew and very old property needs updating. Service is ok.
3-night trip