The Vissai Hotel

Photo gallery for The Vissai Hotel

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Family Room | Minibar, in-room safe, desk, laptop workspace

Overview of The Vissai Hotel

The Vissai Hotel

4.5 star property
Luxury hotel in Ninh Binh with 2 restaurants and spa

7.0/10 Good

28 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is £34
Price available on 1/10/2022
848 Tran Hung Dao Street, Tan Thanh Ward, Ninh Binh, Ninh Binh
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bath and shower
  • Garden

Choose dates to view prices

About this area

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 84 min drive
  • Ninh Binh Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

The Vissai Hotel

4.5-star luxury hotel
At The Vissai Hotel, you can look forward to a free breakfast buffet, a nightclub and a round-trip airport shuttle. Indulge in a body treatment, a body scrub and a facial at Vissai, the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, wedding services and a lift
  • A banquet hall, meeting rooms and tour/ticket information
  • Guest reviews speak well of the helpful staff
Room features
All 108 rooms have comforts, such as 24-hour room service and Laptop workspace, in addition to thoughtful touches, such as climate-controlled air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks


English, French, Vietnamese

Cleaning and safety practices

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 18 floors


  • Check-in time from 2 PM until 4 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle from 8:00 AM to 5:00 PM*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Playground

Working away

  • Business centre
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Steam room


  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • Roll-in shower


  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Vissai. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.


Con So – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chinese – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 2000000 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 420000.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

Pool, spa, & gym (if applicable)

  • Children under 5 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
  • Guests must contact this property in advance to reserve access to the hot springs

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Guests are provided with hand sanitiser.


Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parties and events are allowed on site.

This property accepts credit cards and cash.

Also known as

Vissai Hotel
Vissai Hotel Ninh Binh
Vissai Ninh Binh
The Vissai Hotel Hotel
The Vissai Hotel Ninh Binh
The Vissai Hotel Hotel Ninh Binh

Frequently asked questions

Does The Vissai Hotel offer free cancellation for a full refund?
Yes, The Vissai Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Vissai Hotel?
As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at The Vissai Hotel on 1 Oct 2022 start from £34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Vissai Hotel?
This property confirms that guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at The Vissai Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Vissai Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Vissai Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Vissai Hotel?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is VND 2000000 per vehicle one-way.
What are the check-in and check-out times at The Vissai Hotel?
You can check in from 2 PM - 4 PM. Check-out time is noon.
What is there to do at The Vissai Hotel and nearby?
The Vissai Hotel has 2 bars, a nightclub and a spa, as well as an outdoor pool, a steam room and a picnic area.
Are there restaurants at or near The Vissai Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include Chookie's (3-min walk), Coffee Phong (4-min walk) and Restaurant Viet cuisine (3.9 mi).
Does The Vissai Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Vissai Hotel like?
The Vissai Hotel is a short 8-minute walk from Ninh Binh Walking Street and 17 minutes' walk from Gate to Trang An Ecological Tourist Area.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Daniel, 2-night trip
Verified guest review

8/10 Very good

Very comfortable and quiet hotel just outside the main tourist attractions
4-night family trip
Verified guest review

6/10 Good

Georgianna, 3-night business trip
Verified guest review

10/10 Exceptional

Great place.
I only came here for the day to rest as j waited for my midnight train and since I could not have my breakfast in the morning the staff suggested for me to take it to go. They prepared my to go breakfast at midnight which was really nice. I love that they were taking care of me. Very nice hotel and people.
Verified Expedia guest review

6/10 Good

Good 5 star hotel look from outside.
Winter very cold. There is no heater in room.The hot water during shower also very weak and taking shower is a PAIN. Hotel next to Supermarket. This is a PLUS point.
Verified guest review

4/10 Fair

Ghost Palace
We arrived at 9.30 pm,pointed to the restaurant, no guests or staff in sight, ordered 2 snacks and 2 beers, food poor, beers warm and prices high. The hotel looks spectacular, but we thought we were the only guests, even at breakfast, at the pool at the gym. We requested a late check out, were given a negotiated price (400,000vd) when we left they insisted on another 100,000. Great Hotel and poor management and service.
Verified guest review

4/10 Fair

Not good for families
Overall, fairly average, but less good for families. Listed as good for families - but they have no cots or highchairs. Despite listing complimentary cots available on many listings. Large bed, otherwise fairly standard room with TV standard bathroom, view over a football pitch. No English language TV channels as far as I could see. Nice pool, but opening hours inaccurate (as with gym) - listed open until 10pm, but did not seem to switch any lights on in that floor after dusk. Cleanliness around the pool needs attention - my one year old managed to pick up and play with a piece of chewing gum which took me a long time to get off. There were also several dirty ashtrays with lots of items in them that looked like they had been there for a long time. Breakfast - was less good first day but we went around 8.30am (finishes at 9). Went earlier following day and much better selection. Very few "western" options first day - eg bread, cereal, eggs, but improved second day when they offered egg and bacon toasties! A fairly wide selection of Vietnamese options eg noodles, soup, rice, beef in red wine sauce - just not what we fancied for breakfast! We asked about using the swimming pool after check out the day before checkout and were told that it was fine (we had a late train). We therefore planned our day accordingly. On checkout however we were told pool use after checkout was not ok. The woman seemed to shrug it off saying
Verified guest review

4/10 Fair

Central hotel
Central location. Not suited for westerners. Staff spoke very little English and that was frustrating. Lots of Asian guests.
Verified Wotif guest review

6/10 Good

Half Mothballed, but ok.
Weird older hotel. , 18 storeys, and only 4 or 5 rooms occupied. Half shut down, about 2 staff for every guest. Upgraded to suite looking over Tràng An, Tam Coc.
Verified guest review

6/10 Good

Looks good but poorly built
Rooms are a great size however the quality of the rooms is quite poor. Our shower poured hot water over the taps making it difficult to turn off. The water also poured out of the shower all over the bathroom floor, an issue the hotel described as a known building fault. Bathroom door couldn't be shut and the main door scraped across the floor. Despite these building flaws it was a comfortable stay, however will look at other options next time.
Verified guest review