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All properties in Mecca, Makkah Province, Saudi Arabia
1 room, 2 adults

Swissotel Makkah

5-star5 stars
King Abdul Aziz Endowment, Mecca, 21955, Saudi Arabia

Luxury hotel with 3 restaurants, near Great Mosque of Mecca
  • Free WiFi in the lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I arrived at the property quite early in the morning with my 5 year old son and was…Feb 29, 2020
  • Try to speak to a manager is a waste of time. Won’t let our taxi in. As they not making…Feb 25, 2020

Swissotel Makkah

from £115
  • Classic Room, 1 King Bed, View
  • Classic Triple Room, City View
  • Classic Triple Room, View (Haram)
  • Classic Triple Room, View (Kaaba)
  • Junior Suite, City View
  • Junior Suite, View (Haram)
  • Junior Suite, View (Kaaba)
  • Classic Room, City View
  • Classic Room, View (Haram)
  • Classic Room, View (Kaaba)
  • Classic Room, City View
  • Classic Room
  • Quadruple Room
  • Quadruple Room (kaaba view)
  • Room, 2 Bedrooms, City View
  • Room, 2 Bedrooms (Kaaba View)
  • Quadruple Room (Haram View)

What’s around Swissotel Makkah

Landmarks

  • Heart of Mecca
  • Great Mosque of Mecca - 3-minute walk
  • Abraj Al Bait Towers - 4-minute walk
  • Kaaba - 4-minute walk
  • King Fahad Gate - 3-minute walk
  • Well of Zamzam - 3-minute walk
  • Safa and Marwah - 6-minute walk
  • Al Malaa Cemetery - 26-minute walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) 60-min drive

At a glance

Key facts

Hotel size

  • This hotel has 1,487 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 6:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Working away
  • Business centre
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Ajwaa Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required.

Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Swissotel Makkah’s small print

Also known as

  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Mecca
  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Hotel
  • Swissotel Makkah Mecca
  • Swissotel Makkah
  • Swissotel Makkah Hotel
  • Swissotel Makkah Mecca
  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Hotel

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of SAR 90 for adults and SAR 45 for children (approximately)

WiFi is available in guestrooms for SAR 15 per hour (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Swissotel Makkah

  • Does Swissotel Makkah offer free cancellation for a full refund?
    Yes, Swissotel Makkah does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Swissotel Makkah?
    Yes, there's free self and valet parking.
  • Are pets allowed at Swissotel Makkah?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Swissotel Makkah?
    You can check in from 6:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Swissotel Makkah?
    Yes, there are 3 on-site restaurants.

Recent reviews

Very good 8.2 From 267 reviews

Poor 2.0
Felt unwelcome
Unhelpful staff. Made me feel unwelcome. Also made a request at reception to join beds which they agreed but didn't do it.
Mohammed Anas, gb1 night trip
Exceptional 10.0
Highly Recommended
Very Nice Hotel. Amazing breakfast.
Salman, gb2 night family trip
Exceptional 10.0
Very pleased *****
Very pleased with the hotel and the service. The only downside I found was the buffet breakfast needs to be a little more variety introduced and was expecting live omelette making.
Usman, gb7 night family trip
Exceptional 10.0
Perfect location
K, gbFamily trip
Very good 8.0
Nice ,local ,clean friendly ,good quick check in ,will go again ..value for money ,breakfast very good and well served ,over all enjoyable ..
tasweer, gb5 night romance trip
Exceptional 10.0
Great stay
Great stay
TAREQ, gb2 night trip
Exceptional 10.0
Highly Recommend
Superb service, close to the Haram, highly recommend.
us4 night trip
Exceptional 10.0
Excellent stay and service , very good staff
Khaddash, ie2 night family trip
Good 6.0
Stayed Swissôtel Makkah with Family
I booked big room and find that the washroom was very very small felt suffocated while being inside and the floor water does not drained creating a lake. Carpet was dirty, and Lot of amenities are not placed and have to call room service again and again such as in room tissue box, sleepers and also didn’t find bath robes, dental kit, shaving kit, sewing kit, shoe shiner nothing. As well the shower gel and shampoo was of very low quality Not same as before. Unfortunately, It’s a complete Waist of money. Moreover, the staff on the front desk was no more supportive. Beside, the beds was very comfortable and the dine in room was awesome delicious, Lamb Kabsa cooked very well. In the morning to reach the restaurant requires five minutes of walk but find it beautiful and the breakfast Was remarkable.
Dr. Kashif, us1 night family trip
Exceptional 10.0
Amazing services.
Syed Rizwan, ca2 night family trip

Swissotel Makkah

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