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Swissotel Makkah, Mecca

5 stars
Abraj Al Bait Complex. Ajyad st.Mecca21955Saudi Arabia
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Excellent4.1 / 5
Breakfast
Tasty breakfast
WiFi
WiFi system needs upgrading
351See all 351 Hotels.com reviews
From 1,434 reviewsTripAdvisor Traveller Rating

Swissotel Makkah, Mecca

Hotel Info: 020 3027 9803

from £128
  • Junior Suite, 1 King Bed, City View
  • Classic Quadruple Room (Kaaba View)
  • Executive Room, 1 King Bed, View (Kaaba)
  • Executive Suite (Kaaba View)
  • Junior Suite (Kaaba View)
  • Junior Suite (Haram View)
  • Classic Room (Haram View)
  • Classic, Three Twin Beds (Kaaba View)
  • Classic, Three Twin Beds (Haram View)
  • Classic Quadruple Room (Haram View)
  • Junior Suite, View (Kaaba)
  • Junior Suite, View (Haram)
  • Junior Suite, City View
  • Classic Room, View (Kaaba)
  • Classic Room, View (Haram)
  • Classic Room, City View
  • Classic Quadruple Room (City View)
  • Classic Triple Room, View (Haram)
  • Classic Room, View (Kaaba)
  • Classic, Three Twin Beds, City View
  • Classic Triple Room, City View
  • Suite, 2 Bedrooms, City View
  • Suite, 2 Bedrooms, City View
  • Classic Room, 1 King Bed, View
  • Classic Room, View (Haram)
  • Executive Room, 2 Double Beds, City View
  • Executive Room, 1 King Bed, View (Kaaba)
  • Executive Room, 1 King Bed, City View
  • Classic Triple Room, View (Kaaba)
  • Classic Room, City View
  • Suite, 2 Bedrooms (Kaaba View)
  • Classic Room, 1 King Bed, View
  • Classic Room, City View
  • Classic Room (Haram View)
  • Classic Room, 1 King Bed, City View
  • Executive Twin Room, 2 Double Beds, City View
  • Executive Suite, 1 King Bed with Sofabed, View (Kaaba)
  • Executive Room, 1 King Bed, View (Haram)

At a glance

Key facts

Hotel size

  • This hotel has 1,487 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 5 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • No parking

Other information

  • No alcohol allowed onsite

Also known as

  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Hotel
  • Swissotel Makkah Mecca
  • Swissotel Makkah
  • Swissotel Makkah Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

WiFi is available in guestrooms for SAR 15 per hour (rates may vary)

WiFi is available in public areas for SAR 15 per hour (rates may vary)

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Working away
  • Business center
  • Number of meeting rooms - 3
  • One meeting room
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ajwaa Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required.

Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Swissotel Makkah, Mecca’s small print

Also known as

  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Hotel
  • Swissotel Makkah Mecca
  • Swissotel Makkah
  • Swissotel Makkah Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

WiFi is available in guestrooms for SAR 15 per hour (rates may vary)

WiFi is available in public areas for SAR 15 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 351 reviews

Swissotel Makkah, Mecca
Outstanding5.0 / 5
I thank Mousa from the front desk for an extraordinary service, welcoming attitude and doing his best although the hotel was crowded.
1 night trip
Swissotel Makkah, Mecca
Excellent4.0 / 5
Good hotel to stay
The stay was good, the hotel has good standard , managers are very good and do listen to any complaints , close to haram breakfast was ok
6 night family trip
Swissotel Makkah, Mecca
Excellent4.0 / 5
Great Hotel except reception
We stayed 4 nights for Umrah. Despite our request we didnt get 2 hour early check in. Most of the reception staff only speak Arabic and encourages the Arabic speaking who jumps queue. Very clean and cosy room with great view of kabaa. Housekeeping staff was very helpful. This hotel charge for Wifi at the rate of 60 Riyals a day. I will definitely recommend this room despite my wait to check in.
4 night family trip
Swissotel Makkah, Mecca
Outstanding5.0 / 5
Very good location and excellent staff. Also good selection for breakfast. Will stay again.
5 night family trip
Swissotel Makkah, Mecca
Good3.0 / 5
Not too impressed. Will book elsewhere next time.
i went to makakh for umrah. It might be a 5 star hotel but feels like a 4 star by UAE standards. NOthing too fantastic about it, quite empty when i went there, going to the breakfast is done through a really long walk. Wifi is not free - you basically have to sign up to some membership then they provide you the wifi for free rather than the free wifi universally applied to hotels guest. every morning you have to go to the lobby and ask them to provide a new code. Wifi is important given the cost of calling from KSA. I didnt realise it was in the clock tower (my fault) else i would have booked elsewhere as i really despise this ugly tower taken straight from the movie Lord of the ring.
2 night business trip

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Swissotel Makkah, Mecca

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