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Swissotel Makkah, Mecca

5 stars5 stars
Abraj Al Bait Complex. Ajyad st.Mecca21955Saudi Arabia, 0203 027 9779
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Excellent4.1 / 5
Breakfast
Tasty breakfast
Food
Delicious food
Location
Great location
WiFi
WiFi system needs upgrading
345See all 345 Hotels.com reviews
From 1,573 reviewsTripAdvisor Traveller Rating

Swissotel Makkah, Mecca

Hotel Info: 020 3027 9803

from £350
  • Junior Suite, 1 King Bed, City View
  • Classic Quadruple Room (Kaaba View)
  • Executive Room, 1 King Bed, View (Kaaba)
  • Executive Suite (Kaaba View)
  • Junior Suite (Kaaba View)
  • Junior Suite (Haram View)
  • Classic Room (Haram View)
  • Classic, Three Twin Beds (Kaaba View)
  • Classic, Three Twin Beds (Haram View)
  • Classic Quadruple Room (Haram View)
  • Junior Suite, View (Kaaba)
  • Junior Suite, View (Haram)
  • Junior Suite, City View
  • Classic Room, View (Kaaba)
  • Classic Room, View (Haram)
  • Classic Room, City View
  • Classic Quadruple Room (City View)
  • Classic Triple Room, View (Haram)
  • Classic Room, View (Kaaba)
  • Classic, Three Twin Beds, City View
  • Classic Triple Room, City View
  • Suite, 2 Bedrooms, City View
  • Suite, 2 Bedrooms, City View
  • Classic Room, 1 King Bed, View
  • Classic Room, View (Haram)
  • Executive Room, 2 Double Beds, City View
  • Executive Room, 1 King Bed, View (Kaaba)
  • Executive Room, 1 King Bed, City View
  • Classic Triple Room, View (Kaaba)
  • Classic Room, City View
  • Suite, 2 Bedrooms (Kaaba View)
  • Classic Room, 1 King Bed, View
  • Classic Room, City View
  • Classic Room (Haram View)
  • Classic Room, 1 King Bed, City View
  • Executive Twin Room, 2 Double Beds, City View
  • Executive Suite, 1 King Bed with Sofa bed, View (Kaaba)
  • Executive Room, 1 King Bed, View (Haram)

At a glance

Key facts

Hotel size

  • This hotel has 1,487 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 5 PM-midnight
  • Check-out time is noon
  • Express check-in/out
A valid permit to perform Hajj must presented at airport and hotel check-in from July 24 - September 5, 2017. Guests without valid permits will not be able to check-in. For permit-related questions, please contact the hotel or airline directly. Contact information is provided on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Local laws may restrict unmarried guests from sharing a room

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • No parking

Other information

  • No alcohol allowed onsite

Also known as

  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Hotel
  • Swissotel Makkah Mecca
  • Swissotel Makkah
  • Swissotel Makkah Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

WiFi is available in guestrooms for SAR 15 per hour (rates may vary)

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Working away
  • Business center
  • Number of meeting rooms - 3
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ajwaa Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required.

Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Swissotel Makkah, Mecca’s small print

Also known as

  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Hotel
  • Swissotel Makkah Mecca
  • Swissotel Makkah
  • Swissotel Makkah Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

WiFi is available in guestrooms for SAR 15 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 345 reviews

Swissotel Makkah, Mecca
Excellent4.0 / 5
Convenient and reasonable
booking from hotel.com included free WiFi, hotel said, it is charged separately. what a pity. if you want free WiFi fill a from with the Hotel then they will give you. over all OK experience.in the last night of our stay, Hotel did not responded the calls for room service. called twice but no reply at all. shower in the room needs improvement. water puddle develops outside while showering.
5 night romance trip
Swissotel Makkah, Mecca
Excellent4.0 / 5
Good and Clean and Close to Kaaba
Swissotel is a fantastic hotel with good staff. It is clean and housekeeping excellent. But as always in Saudi a 5 star service is not really 5 star when compared with Western Europe. Nevertheless amongst other hotels in Makkah this is fantastic.
5 night family trip
Swissotel Makkah, Mecca
Outstanding5.0 / 5
Good service
Very nice hotel near the haram Very good service
6 night trip with friends
Swissotel Makkah, Mecca
Outstanding5.0 / 5
the stay was one of the best ever. A+ Will definately use again. Highly recommended. Very friendly Staff. breakfast amazing.
3 night trip
Swissotel Makkah, Mecca
Outstanding5.0 / 5
I thank Mousa from the front desk for an extraordinary service, welcoming attitude and doing his best although the hotel was crowded.
1 night trip

See all reviews

Swissotel Makkah, Mecca

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