Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Birchwood Spa Motel

4-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Free WiFi
  • Fridge
  • Microwave
6 Sala Street, Rotorua, 3010, New Zealand

Upmarket motel within easy reach of Polynesian Spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Free WiFi
    • Fridge
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good

Birchwood Spa Motel

from £59
  • Standard Room, 2 Bedrooms, Jetted Tub
  • House, 2 Bedrooms (For 4)
  • House, 2 Bedrooms (For 5)
  • Standard Room, 1 Bedroom, Jetted Tub
  • Studio, Jetted Tub (Ground Floor)
  • Studio, Jetted Tub (First Floor)

What’s around Birchwood Spa Motel

Landmarks

  • Polynesian Spa - 33-minute walk
  • Whakarewarewa Hot Springs - 1-minute walk
  • Rotorua Golf Club - 6-minute walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17-minute walk
  • Racing Rotorua - 17-minute walk
  • Springfield Golf Club - 28-minute walk
  • Rotorua Central Mall - 30-minute walk
  • Rotorua Arts Village - 32-minute walk

Getting around

  • Rotorua (ROT-Rotorua Regional) 9-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 17 rooms

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM
There is no front desk at this property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Room service
  • Barbecue grills
Things to do
  • Spa tub
  • Golfing nearby
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Birchwood Spa Motel’s small print

Also known as

  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel Rotorua
  • Birchwood Spa Motel
  • Birchwood Spa Rotorua
  • Birchwood Spa
  • Birchwood Hotel Rotorua
  • Birchwood Spa Motel Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel Rotorua

Optional extras

Cots/Infant beds are available for NZD 20 per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Birchwood Spa Motel

  • Are pets allowed at Birchwood Spa Motel?
    Sorry, pets aren't allowed.
  • Is parking offered at Birchwood Spa Motel?
    Yes, there's free self parking.
  • Is an airport shuttle service offered by Birchwood Spa Motel?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Birchwood Spa Motel?
    You can check in from 2 PM to 9 PM. Check-out time is 10 AM.

Recent reviews

Good 7.4 From 95 reviews

Good 6.0
Very Average
Stayed 2 nights, upon check-in was given some milk for our room. The next day, there was no milk in our room, so proceeded to reception, to be told by the receptionist that they do not hand out milk on the second night. How pathetic
Trevor, au2 night trip
Poor 2.0
A very bad experience the stay at this place
When checking in, there were non speaking or reading english people at reception, was a very confusing situation. Complained about the toilet cistern, was broken and making a continuous high pitched noise after the first night. supposed to be fixed the same day, not so. Was told they couldn't do anything about it as it was old and broken, they wouldn't lay awake because of it , so shouldn't I . After a bid of a heated discussion told the man to leave my room ,and solve the problem the next day this was at night. Next day I was offered a different room. If the money was not already taken from my visa account I would have walked away. The room was two nights rehired again, to different People, without the problem being solved , the People complained about the problem, but were told nobody else had complained about the problem. I would never recommend this place to anybody, as they are no professional people that know how to deal with customers , and charge money for sleepless night . My brother and sister in law were offered two bars of chocolate when we were leaving . a very bad experience
HJM, nz5 night trip
Good 6.0
Helpful manager on site
Toilet leaked. Fixed promptly by management. The people upstairs left the tap on and flooded their unit. Our unit bathroom floor was wet. Management was very apologetic.
Tracy, au2 night trip
Very good 8.0
Comfortable clean tidy
Very comfortable bed, tidy and clean units everything i needed but better toileteries would help when you forget the soap and dont know whats in container..smelt yuck. lots of sign language to sign in as English not spoken was not a good arrival look!
Bernice, nz4 night trip
Good 6.0
NZ Trip
Great location with good service. But the condition is poor. average clean.
au2 night romance trip
Exceptional 10.0
Cheers Birchwood
Cool
Tania, nz3 night family trip
Very good 8.0
Three interesting days in Rotorua.
Our few days were really lovely Good weather and the Birchwood Motel and Spa was a pleasant walk to the Whakarewarewa Thermal Village. Whakarewarewa was well managed with informative guides. The Redwood Forests were delightful with well maintained paths and very easy to walk even for the elderly like us. These were specifically what we went to Rotorua for although there were many other things that we did. Birchwood Motel and Spa needs a little TLC and unfortunately the spa was not able to deliver any jets but the water was hot. The staff were very polite and when asked to clean something for me they did with a smile. Management apologised for the lack of jets in the spa and said that he did not know it was not working. However the bedding was clean and smelled fresh as did the room. The bathroom was a little awkward with the door being so wide.I actually got my toe stuck under the door trying to negotiate the space. But overall I think that with a little effort in hanging the curtains properly and making sure that pots are cleaned and minor things that Birchwood is not a bad place to stay for a couple of days.If the gardens were a little more tidy we would have been able to sit outside but I am sure that at the end of what must have been a busy season we can imagine that at another time all would have been very pleasant.Traffic noise was a annoying at night but we cannot blame that on anyone as life goes on,... we are not all on holiday.
Jim and Christine, nz2 night romance trip
Very good 8.0
Birchwood
nice place to stay in if you’re looking for a cheap place to stay in rotorua. Has most basic provisions. No A/c but has a heater.
Miguel, us1 night romance trip
Exceptional 10.0
Very comfortable and clean
Comfortable apartment. Included separate washer and dryer (bonus) and full kitchen. Nice pool just steps away.
Carol, us3 night romance trip
Exceptional 10.0
Great location between the best Thermal areas and downtown Rotorua. Comfortable, well appointed room. Great hosats
David, au2 night family trip

Birchwood Spa Motel

Is the description of this property not correct? Tell us