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All properties in Cortina d'Ampezzo, Italy
1 room, 2 adults

Hotel Serena

3-star3 stars
Via Faloria 8, Cortina d'Ampezzo, BL, 32043, Italy

Cortina d'Ampezzo ski-in/ski-out hotel with free ski shuttle and ski storage
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.2
  • Very friendly and helpful staff. Always looking out for you. Hotel is approx 10min walk…Jun 28, 2018
  • Typical Itslian hospitality from this comfortable hotel in a great location. Booked last…Feb 27, 2017
29See all 29 Hotels.com reviews
From 150 reviews

TripAdvisor Traveller Rating

Hotel Serena

  • Double or Twin Room
  • Single Room
  • Triple Room
  • Quadruple Room
  • Economy Double or Twin Room
  • Economy Quadruple Room
  • Single Room, Annex Building
  • Double or Twin Room, Annex Building

What’s around Hotel Serena

Landmarks

  • Mario Rimoldi Modern Art Museum (8-minute walk)
  • Faloria Cable Car (9-minute walk)
  • Parish Church of Cortina (10-minute walk)
  • Olympic Ice Stadium (19-minute walk)
  • Golf Club Cortina (21-minute walk)
  • Cortina-Col Druscie Cable Car (22-minute walk)
  • Lake Pianozes (36-minute walk)
  • Cortina d'Ampezzo Ski Resort - 4.3 mi / 7 km

Getting around

  • Venice (VCE-Marco Polo) 116-min drive
  • Dobbiaco/Toblach Station 37-min drive
  • Calalzo Pieve di Cadore Cortina Station 42-min drive
  • Villabassa-Braies/Niederdorf-Prags Station 44-min drive
  • Free self-parking
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
The front desk is open daily from 7:30 AM - 10 PM.
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free ski shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Ski-in/ski-out access
  • Free ski shuttle
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Ski storage
Working away
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Built in 1907
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Serena’s small print

Also known as

  • Serena Hotel Cortina d'Ampezzo
  • Serena Cortina d'Ampezzo
  • Hotel Serena Cortina d'Ampezzo

Policies

Please note that pets are not permitted in the restaurant. For more information please contact the property using the contact details in the booking confirmation.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 29 reviews

Hotel Serena
Exceptional10.0
Great location, just outside of center
Nice location just outside of the town center. Great, friendly staff as well!
David, us2 night romance trip
Hotel Serena
Poor2.0
Spoiled vaccation
Since 10 years winter vacations in Italy in different star hotels, for the first time I am totally disappointed from my stay in Hotel Serena. The attitude of the receptionist – Italian girl I think named Valentina Santini was extremely rude and non-professional. She allowed herself to yell and insult me. As a result of her attitude my vacation was totally spoiled and I left 2 nights earlier. She advised me that if I do not like her hotel to leave it immediately even thought I have pre-paid my vacation and to claim money back from your site. I would not recommend anyone to choose this hotel as long as such rude, non-professional, with bad english and ill-breeding people like Ms Santini represent the hotel in front of the clients. In addition the room was not heated well and the wi-fi was bad. The prohibition for smoking in the hotel was not respected – there was a constant smoking on my floor. The whole area is not good for skiing – no good connection from the hotels to the insufficient ski tracks and no free parking. Bad connections between the ski tracks.
, usTrip with friends

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Hotel Serena

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