Sheraton Bali Kuta Resort - CHSE Certified

Photo gallery for Sheraton Bali Kuta Resort - CHSE Certified

2 outdoor pools, pool umbrellas, pool loungers
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, lunch, dinner served; Italian cuisine
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Overview of Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Beachwalk Shopping Center
8.8 out of 10 Fabulous
8.8/10 Fabulous

930 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is £147
Price available on 11/6/2023
Map
Jalan Pantai Kuta, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Children's pool
  • 24-hour room service
  • Babysitting
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Legian Beach - 12 min walk
  • Waterbom Bali - 18 min walk
  • Double Six Beach - 23 min walk
  • Seminyak Beach - 33 min walk
  • Beachwalk Shopping Center - 1 min drive
  • Bali Bombing Memorial - 2 min drive
  • Eat Street - 6 min drive
  • Seminyak Square - 7 min drive
  • Jimbaran Beach - 11 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Sushi Tei - 5 min walk
  • Johnny Rockets - 5 min walk
  • Starbucks - 1 min walk
  • Feast - 1 min walk
  • Cafe Sardinia - 1 min walk

About this property

Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified is a great choice for your beach stay in Kuta, putting you near activities such as surfing/body boarding. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and aromatherapy. Dining choices include 2 restaurants, and the lobby lounge is a great place to grab a cold drink. Other highlights at this luxurious hotel include a free kid's club, a health club and a 24-hour fitness centre. The breakfast and location get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Daily Social – On-site restaurant.
Bene Italian Kitchen – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
The Lounge – This lobby lounge overlooks the ocean and pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 290000 for adults and IDR 145000 for children
  • Airport shuttle service is offered for an extra charge of IDR 230000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 675000.0 per day
  • Airport shuttle service for children costs IDR 230000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort CHSE Certified
Sheraton Bali Kuta Resort - CHSE Certified Kuta
Sheraton Bali Kuta Resort - CHSE Certified Hotel
Sheraton Bali Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Does Sheraton Bali Kuta Resort - CHSE Certified offer free cancellation for a full refund?
Yes, Sheraton Bali Kuta Resort - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Bali Kuta Resort - CHSE Certified?
As of 7 Jun 2023, prices found for a 1-night stay for 2 adults at Sheraton Bali Kuta Resort - CHSE Certified on 11 Jun 2023 start from £147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Bali Kuta Resort - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Bali Kuta Resort - CHSE Certified?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Sheraton Bali Kuta Resort - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Bali Kuta Resort - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Sheraton Bali Kuta Resort - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 230000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Bali Kuta Resort - CHSE Certified?
You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sheraton Bali Kuta Resort - CHSE Certified and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Bali Kuta Resort - CHSE Certified also has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near Sheraton Bali Kuta Resort - CHSE Certified?
Yes, there are 2 on-site restaurants, featuring Italian cuisine, ocean views and poolside dining.
Does Sheraton Bali Kuta Resort - CHSE Certified have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Sheraton Bali Kuta Resort - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Bali Kuta Resort - CHSE Certified like?
Sheraton Bali Kuta Resort - CHSE Certified is a short 1-minute walk from Kuta Beach and 12 minutes' walk from Legian Beach. Travellers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

It’s a first class hotel with a great staff on the beach n the food is awesome
GEORGE, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

DUK SANG, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Poor entrance to otherwise good hotel
The main issue of hotel is location at top of shopping centre - this lobby is 4th floor at back with unacceptable entrance from street or shopping centre - enter via one section of shopping centre . after security of centre requiring stairs and security of hotel one needs climb further ling staircase to second floor then walk long corridor and then take elevation to floor 4 - so impossible with bags on foot - taxi missed street sign as cannot see hotel - drove through underground parking lot and street at back to second floor to let off bags - my entry to my room was through to another hall to elevator - later shown by kind staff secret exit and entrance for quests with room keys through elevator to 1st floor ballroom and halls - aside from poor entrance - once get to room it’s decent as is service and pool and breakfast was very good -
g brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Stay!
Exceptional service from hotel and restaurant staff. Amazing buffet breakfast. Great location attached to beachwalk shopping mall. Highly recommend.
Nashant, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Fantastic buffet breakfast, a lot of different choices.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Need to fix the lack of hot water. Staff excellent. Breakfast buffet amazing
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were extremely welcoming and friendly. Guest facilities were excellent (pool/gym/day spa) Hotel location was close to everything and walking distance to street stalls, beaches, nightclubs, high end shopping complex and numerous restaurants. We loved our stay and will be back!
Anita Karina, 7-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great place, great service and great breakfast.
Massimo, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Hotel desperately needs a renovation. This is an old hotel and definitely not 5 star.
Mitesh, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

We stayed for four nights & three of those nights we had power issues. First night light switch to turn off mirror in bathroom did not work, maintenance out to fix it. Next night lost power whilst sleeping woke up at 12.30pm sweating had to call out maintenance again, to fix breaker went. Then final night arrived home 1pm to no power at all. Again maitenance has to come disconnected outside light so power would work. Could not go to bed until 1.30pm. Thought staying at a Sheraton would not have these issues?
Verified Expedia guest review