Novotel Jakarta Gajah Mada

Photo gallery for Novotel Jakarta Gajah Mada

Primary image
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Novotel Jakarta Gajah Mada

UNESCO Sustainable Travel Pledge

Novotel Jakarta Gajah Mada

4.0 star property
4-star hotel with spa, near Plaza Glodok

8.0/10 Very good

316 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Jl Gajah Mada No 188, Jakarta, Jakarta, 11120
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • UNESCO Sustainable Property
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old Jakarta
  • Bundaran Hi - 23 min drive
  • Grand Indonesia Shopping Mall - 26 min drive
  • Thamrin City Shopping Mall - 24 min drive
  • Central Park - 25 min drive
  • Blok M Square - 43 min drive
  • Pantai Pasir Putih PIK 2 - 47 min drive
  • Taman Mini Indonesia Indah - 54 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 49 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 58 min drive
  • Jakarta Kota Station - 14 min walk
  • Jakarta Jayakarta Station - 20 min walk
  • Jakarta Mangga Besar Station - 21 min walk

About this property

Novotel Jakarta Gajah Mada

Novotel Jakarta Gajah Mada puts you 4.1 mi (6.5 km) from Grand Indonesia Shopping Mall. Guests can indulge in massages at the spa, and international cuisine is served at The Square, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and breakfast.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay free
  • Playground
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (4704 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Oddysius has 5 treatment rooms. Services include massages.

Dining

The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Le Bar – On-site cocktail bar. Happy hour is offered.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 130000 per person (approximately)

Children & extra beds

  • Rollaway beds are available for IDR 484000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Gajah Mada Jakarta
Jakarta Gajah Mada
Jakarta Novotel
Novotel Gajah Mada
Novotel Gajah Mada Hotel
Novotel Gajah Mada Hotel Jakarta
Novotel Gajah Mada Jakarta
Novotel Jakarta
Novotel Jakarta Gajah Mada
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Jakarta
Novotel Jakarta Gajah Mada Hotel Jakarta

Frequently asked questions

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

Sauna, steam room, swimming pool are out of service. Room aircon are terribly weak, unable to cool down the room. breakfast is sub standard. calling for maintenance/engineering for assistance into the room takes forever (more than 30 minutes). housekeeping made shoddy work in cleaning room
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

abdul razak, 2-night trip
Verified Hotels.com guest review

8/10 Very good

I think it's quite good when go back to airport not so heavy traffic to highway
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mixed Feelings
There were issues with the reservation and hotel claimed could not find my booking. Claimed that some of the rooms booked were cancelled, not all rooms come with breakfast, etc. the staff showed me their system bookings even though I’ve got the email confirmation from hotels.com. I still do not know what happened, if it’s a mistake by either Novotel or hotels.com, but kudos to the hotel staff in persevering to sort out with hotels.com. Hotel condition and location still as good.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Andreas Surya, 2-night trip
Verified Hotels.com guest review

4/10 Fair

House keeping is quite bad.. stayed in multiple Novotel, but this one the staff are saving on all amenities.. The steam room is under maintenance & the Sauna is quite old with almost zero maintenance.. floors are creaking & even the wooden water bucket is broken & there is a temporary plastic container inside this to hold water.. doesn’t live up to Novotel standards
Muthu, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sofian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really friendly
4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

Can't watch TV, Safety BOX is low on batteries and can anticipate troubles, restaurant classmates don't smile, especially Chinese
3-night business trip
Verified Expedia guest review