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Hotel ZERMAMA Zermatt

Property class: 4
Mountain hotel with restaurant, near Zermatt-Furi Gondola

Choose dates to view prices

When you stay at Hotel ZERMAMA Zermatt, you'll be within a 15-minute walk of Zermatt-Furi Gondola and Zermatt-Matterhorn Ski Paradise. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Room service
  • Coffee shop/cafe
  • Train station pick-up service
  • Terrace
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is £245
includes taxes & fees
30 Aug - 31 Aug

Why we love this property

Culinary experiences galore
Enjoy diverse dining at this hotel's restaurant, cafe, and bar. Unwind with in-room champagne service for extra sparkle.
Dreamy bedroom luxuries
Hypo-allergenic and premium bedding create the perfect sleep haven. Rainfall showers and heated bathroom floors add to the luxury experience.
Artful urban retreat
Immerse in Art Deco splendour at this mountain hotel in the city centre. An art gallery and designer stores add to its cultural charm.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Mama's Double Matterhorn

A modern bedroom with a green upholstered headboard, a wooden floor, and a patterned wall.

Mama's Double Matterhorn

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mama's Single

A modern hotel room with a wooden wall, a large bed with decorative pillows, a television mounted on the wall, and a sliding door leading to a shower area.

Mama's Single

10.0 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Mama's Doppel L

A modern hotel room with a large bed, a TV, a wooden dresser, and a balcony with a view of trees.

Mama's Doppel L

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Sweet Matterhorn

A balcony with a view of a mountain and a train.

Sweet Matterhorn

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Mama's Double

A modern bedroom with a wooden wall panel, a green upholstered headboard, a large bed with white bedding, and two bedside tables with lamps.

Mama's Double

9.4 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for MAMA'S POOL

A modern hotel room with a large bed, green walls, and a balcony with outdoor furniture.

MAMA'S POOL

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pool Position SPA

A modern hotel room with a large bed, a green upholstered bench by the window, and a view of a snowy mountain.

Pool Position SPA

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

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9.4 out of 10, Exceptional, 561 reviews
The price is £250
includes taxes & fees
20 Aug - 21 Aug
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About the area

Map
Matterstrasse 23, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Matterhorn Museum - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 80 miles/128.7 km
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪Le Petit Royal - ‬6 min walk
  • Restaurant du Pont
  • ‪Golden India - ‬5 min walk
  • ‪Ristorante Molino Seilerhaus - ‬6 min walk
  • Whymper-Stube

About this property

Hotel ZERMAMA Zermatt

  • When you stay at Hotel ZERMAMA Zermatt, you'll be within a 15-minute walk of Zermatt-Furi Gondola and Zermatt-Matterhorn Ski Paradise. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Train station pickup
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Archery
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Wildlife viewing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace at reception
  • Television in common areas
  • Art gallery on-site
  • Designer shops on-site
  • Lockers available
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Roll-in shower
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CHF 15 to 30 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Admiral Hotel Zermatt
Admiral Zermatt
Admiral
Hotel Mama Zermatt
Hotel ZERMAMA Zermatt Hotel
Hotel ZERMAMA Zermatt Zermatt
Hotel ZERMAMA Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel ZERMAMA Zermatt offer free cancellation for a full refund?

Yes, Hotel ZERMAMA Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel ZERMAMA Zermatt?

Yes, pets are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel ZERMAMA Zermatt?

Sorry, there's no on-site parking at Hotel ZERMAMA Zermatt.

What are the check-in and check-out times at Hotel ZERMAMA Zermatt?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel ZERMAMA Zermatt and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation nearby includes game viewing.

Are there restaurants at or near Hotel ZERMAMA Zermatt?

Yes, there's an on-site restaurant.

What's the area around Hotel ZERMAMA Zermatt like?

Hotel ZERMAMA Zermatt is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt–Sunnegga Funicular.

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