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Steigenberger Alcazar

Photo gallery for Steigenberger Alcazar

Front of property
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Steigenberger Alcazar

Steigenberger Alcazar

5.0 star property
Sharm El Sheikh beachfront hotel with 7 restaurants, spa

9.0/10 Superb

104 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
The price is £185
Price available on 25/2/2023
Map
Nabq Bay, Sharm El Sheikh, South Sinai Governorate

Room options

About this area

What's nearby

  • On the beach
  • Naama Bay - 34 min drive

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 14 min drive
  • Shopping centre shuttle (surcharge)

Restaurants

  • White Elephant Thai Restaurant and Sushi Bar - 6 min walk
  • Sea Horse - 12 min walk
  • Beach bar - 14 min walk
  • Zouara Hotel - 15 min walk
  • Hard Rock Cafe - 3 min drive

About this property

Steigenberger Alcazar

At Steigenberger Alcazar, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll have access to on-site scuba-diving. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Zohreya, one of 7 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 poolside bars, a bar/lounge and an outdoor tennis court. Fellow travellers say great things about the helpful staff and restaurant.

All-inclusive

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a USD 80 on-site COVID-19 testing (PCR screening) is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 610 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
  • A birth certificate should be presented for children younger than age 14.
  • Breakfast included and half board bookings receive all meals in Zohreya or Rehana restaurants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 poolside bars
  • 7 coffee shops
  • Bar/lounge
  • Beach bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Local/corner shop

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Scuba diving
  • Shopping

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Library
  • 3 outdoor pools
  • Full-service spa
  • 3 hot tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

All-inclusive

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Zohreya – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Limoni – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Hama – Overlooking the pool, this theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Rehana – Overlooking the pool, this diner specialises in Middle Eastern cuisine and only serves dinner. Reservations are required. Open daily.
Sanafir – This beachfront restaurant specialises in seafood and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the health club or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a USD 80 fee.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (third-party expert - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

Also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Frequently asked questions

Does Steigenberger Alcazar offer free cancellation for a full refund?
Yes, Steigenberger Alcazar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Steigenberger Alcazar?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Steigenberger Alcazar on 25 Feb 2023 start from £185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Steigenberger Alcazar?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Steigenberger Alcazar?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Steigenberger Alcazar?
Sorry, pets aren't allowed.
Is parking offered on site at Steigenberger Alcazar?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Steigenberger Alcazar?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Steigenberger Alcazar and nearby?
Have fun with on-site activities such as volleyball and scuba-diving, and practise your swing on the tennis courts. Additional recreation nearby includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Steigenberger Alcazar also has 3 poolside bars and a sauna, as well as a steam room.
Are there restaurants at or near Steigenberger Alcazar?
Yes, there are 7 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and garden views. Nearby restaurants include White Elephant Thai Restaurant and Sushi Bar (6-min walk), Sea Horse (12-min walk) and beach bar (14-min walk).
Does Steigenberger Alcazar have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Steigenberger Alcazar like?
Steigenberger Alcazar is located a short 9-minute walk from Nabq Bay.

Reviews

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Dalia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Azhur, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Had a fantastic week at the Steigenberger Alcazar amd would highly recommend it to everyone especially the all inclusive option. The resort is quite new and has fantastic facilities whether you are a sport enthusiast or just looking to relax. Personnel is always friendly and helpful and felt pampered throughout my stay. Finally the food at the 5 a la carte restaurants as well as the main one is simply outstanding both in terms of quality and variety (the pastry counter at breakfast is a sight to behold!)
Giuseppe, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Aldijana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aldijana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful rooms. The facilities and the sea were also amazing. The food and staff at the restaurant were beyond amazing. Thank you mr. Islami and chef Abdulaziz.
Jamal, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aldijana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aldijana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best vacation
Steigenberger Alcazar on of the best hotels i visited from my experience. I went to alot of hotels in different countries but really this hotel is magnificent. They treat you a royal treatment. This hotel is the best because of the management and the staff. They are very helpful and friendly. Starting from the reception, a special thanks to Ms. Omnia, the check-in was smooth and quickly , everything is organised and she was very helpful and friendly the whole stay. Thank you also to all the golf car drivers and staff like Reda ( sorry I can't remember all the names) but they are always around you and take you to anywhere you want inside the hotel. The food was amazing , fresh , tasty and there is alot of varieties. Big thanks to the chefs and the waiters, All of them are hard workers , helpful and around you fulfill all your needs before even you ask (thank you makin) . Thank you to Ms. Maya in the kids club , she is very friendly and the kids love her ❤️ especially the face painting 😊😅. She is always entertain the kids even with different playing ideas.Thank you to Omar in the animation team, he is very funny and active. And the Cuban couples in the animation team are amazing, I love their acrobatics show every night , they are very talented. The sea is very nice for snorkeling, there is alot of colourful corals and fishes. Offcourse I will go again to this magnificent hotel inshallah.
Nora, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Shrem
amazing !!!
Hagit, 3-night family trip
Verified Hotels.com guest review