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Palais Hansen Kempinski Vienna

5-star5 stars
Schottenring 24ViennaVienna1010Austria

Riverfront Hotel with spa, near Vienna State Opera
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  • Free WiFi
Exceptional9.6
Vibe
Awesome vibe
Service
Fantastic service
Room
Great room
Wellness Area
Great wellness & sports facilities
247See all 247 Hotels.com reviews
From 1,280 reviewsTripAdvisor Traveller Rating

Palais Hansen Kempinski Vienna

from £248
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Double Room (Grand)
  • Junior Suite
  • Suite (Hansen)
  • Suite (Ring)
  • Palais Suite

About Palais Hansen Kempinski Vienna

5-star hotel with restaurants and spa in 19th-century palace

St. Stephen's: 15 minutes

Palais Hansen Kempinski Vienna is on the Ring boulevard, which circles the old city, a 15 minute-walk from St. Stephen's Cathedral. Trams connect you to the Burgtheater, State Opera, Imperial Palace, and other sights on the Ring, and the main train station is a 10-minute drive.

2 stops to the Riesenrad

Riesenrad, the giant Ferris wheel famously featured in "The Third Man," is a great spot to get your bearings, and is 2 metro stops from Schottenring Station, 2 blocks away. The metro will also get you to the Schönbrunn palace and gardens, the Habsburg emperors' summer residence.

Spa and 2 restaurants

A lavish breakfast is available until 2 PM on weekends, and you can head to The Spa for a massage, sauna, or dip in the pool. The fitness is open 24 hours, and a cognac in the Cigar Lounge, Austrian cuisine at Die Küche, or upscale dining at Edvard round off the day perfectly.

Viennese style, free WiFi

152 rooms and suites mix Viennese tradition and contemporary style, with dark wood paneling and marble bathrooms. WiFi is free, and the in-room iPad® lets you book a spa treatment, order from 24-hour room service, or connect your device to the entertainment system.

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 7
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1873
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski The Spa has 6 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Edvard – This fine-dining restaurant specialises in international cuisine and only serves dinner.1-star Michelin rating. Reservations are required. Open select days.

Die Kueche – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Lobby Bar und Lounge – On-site bar.

Cigar Lounge – On-site bar.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Palais Hansen Kempinski Vienna’s small print

Also known as

  • Palais Hansen Kempinski Vienna Hotel
  • Palais Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Vienna
  • Palais Hansen Kempinski
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palais Hansen Kempinski Vienna

Top spots nearby

Recommended by this property

  • Sigmund Freud Museum (5-minute walk)
  • Judenplatz (5-minute walk)
  • St. Stephen's Cathedral (9-minute walk)
  • Hofburg Imperial Palace (11-minute walk)
  • Museum of Natural History (14-minute walk)
  • Vienna State Opera (15-minute walk)
  • Riesenrad (18-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) 18-min drive
  • Vienna Franz-Josefs-Station 22-min walk
  • Vienna Wien Mitten Station 25-min walk
  • Vienna Praterstern Station 7-min drive
  • Schottenring U-Bahn 3-min walk
  • Schottentor U-Bahn 6-min walk
  • Rossauer Lande U-Bahn 10-min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 247 reviews

Palais Hansen Kempinski Vienna
Exceptional10.0
A real treat.
Fabulous hotel to spoil yourself with. Luxury all the way. Only ne negative and that was the spa was unmanned , this to me was irresponsible as if there was a problem no one would be there to help. Otherwise 10/10
Frances, gb3 night romance trip
Palais Hansen Kempinski Vienna
Exceptional10.0
Special hotel in a special city
Simply amazing
NC, gb4 night romance trip
Palais Hansen Kempinski Vienna
Exceptional10.0
Highly recommended
The hotel is in very good condition and service is excellent.
A Traveller, gb4 night romance trip
Palais Hansen Kempinski Vienna
Exceptional10.0
Best Hotel Ever
Possibly the best hotel we've ever stayed in, with superb staff in every department.
Howard, gb4 night romance trip
Palais Hansen Kempinski Vienna
Good6.0
Nice hotel - but make your own arrangements
Had a very spacious grand deluxe room. Very comfortable bed. WiFi worked well, no restrictions on multiple devices. Only room problem was the shower controls, which were touch sensitive and did not work well. Fixed price for breakfast was as massive 41 euros each. Concierge tried to be helpful booking us a table at a restaurant they recommended, but when we arrived we were seated at a table with two other equally bemused customers (despite many other free tables being available all the time we were there). On check out we asked concierge for a taxi to the airport - but we ended up in an old, smelly merc - the driver charged us 70 euros for the trip - saying it was a fixed prices set by the hotel. Felt ripped off, sent the hotel an email, but never got any reply.
Nigel, gb2 night romance trip

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Palais Hansen Kempinski Vienna

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