Staff rude on arrival.
Rooms dirty, used cotton bud on floor, hair in shower, dirty cleaning cloth left in the sink.
Drawers didn’t open on the dressing table & the only one that did had a tablet in it, clearly not been checked let alone cleaned.
Very obvious floor had not been cleaned.
We were told to use the fire exit if returning to the property after 11pm, a code was provided to open the door, code not required on our return door wide open, great security! On entering passageway contained multiple bags of linen making it extremely difficult for us to walk.
Safety seriously compromised.
Breakfast the following morning was a shambles, no menus provided, waitress came to the table & asked us what we would like to eat, our reply was what choice do we have.
We had to ask for water in the kettle, milk, cups, for the fresh juice jug to be filled up, butter for the toast…..
we gave up asking & went in search of sauce & cutlery ourselves!
There was one young lady on her own doing everything!!! She had obviously given up on customer service.
To complete our stay the property have charged us twice!!!! We are still awaiting our money to be refunded. Not happy at all.
I would not recommend this property at all, avoid, avoid, avoid.