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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Nizuc Resort and Spa

5-star5 stars
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500, Mexico

5-star beachfront resort with spa, near El Rey Ruins
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,153 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Room
Great room
Wellness
Great wellness & sports facilities
Value
Value for money could be better

Nizuc Resort and Spa

from £421
  • Room, Garden View (Double)
  • Deluxe Room, Ocean View (Double)
  • Deluxe Room, 1 King Bed, Ocean View
  • Suite (Ocean, Adults Only)
  • Villa, Private Pool (Garden)
  • Villa, Private Pool (Pavillion)
  • Suite (Master)
  • Junior Suite (Garden)
  • Junior Suite, Ocean View
  • Penthouse

What’s around Nizuc Resort and Spa

Landmarks

  • In Zona Hotelera
  • El Rey Ruins (38-minute walk)
  • Delfines Beach (39-minute walk)
  • Cancún Underwater Museum (Punta Nizuc) (3-minute walk)
  • Ventura Park Cancun - 2.3 mi / 3.8 km
  • Aquaworld - 4.3 mi / 7 km
  • Cancun Interactive Aquarium - 5.7 mi / 9.2 km
  • Maya Cancun Museum - 3.1 mi / 5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 13-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 274 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
This property charges USD 100 per stay (plus taxes and resort fee) per rollaway bed from December 20, 2019 to January 5, 2020.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 10 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free extended parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Room service (during limited hours)
Things to do
  • Kayaking on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkelling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8234
  • Conference space size (meters) - 765
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch flat-screen TV
  • Pay films
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa at NIZUC has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Cafe de la Playa – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and only serves breakfast.

Ramona – Overlooking the ocean, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Ni – Overlooking the ocean, this seafood restaurant specialises in Peruvian cuisine and serves lunch and light fare.

La Punta Lounge and Grill – Overlooking the ocean, this restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Terra Nostra – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Kayaking on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkelling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Skydiving nearby

Nizuc Resort and Spa’s small print

Also known as

  • Nizuc Resort Cancun
  • Nizuc Resort
  • Nizuc Cancun
  • Nizuc
  • Nizuc Resort Spa
  • Nizuc Resort and Spa Resort
  • Nizuc Resort and Spa Cancun
  • Nizuc Resort and Spa Resort Cancun

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa tub.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 915 for adults and MXN 457.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 450 reviews

Exceptional 10.0
Nizuc has the best service we have ever received from a resort or hotel. We
Allison, us6 night trip
Exceptional 10.0
Small issue with an early morning wake up call (received the call but the golf cart was not there , nor was the vehicle from valet) even though we pre-arranged the previous night and reminded the person that called with the wake up call. This made us quite late for our early flight in the morning. Kinda hard to get a drink at the pool bar even though there were lots of servers around. Other than that , we think it was a great option for the Cancun area with a quick 15 minute drive to the airport.
Taryn, us1 night family trip
Very good 8.0
Meh. It was ok.
I was excited to try this hotel for the first time after a friend recommended it - had never stayed in Cancun, only Riviera Maya and all the Mayakoba hotels. Rooms were decent, villas were amazing. Waiters, golf cart attendants, and valet/ bell boys were great and friendly. However, I was disappointed with the overall level of service - the front desk staff in particular. Felt like we were at a middle-America type of establishment, as the front desk staff had the fakest, un-warmest smiles when we asked anything. Did not excuse themselves when they needed to take a call or say goodbye. Not even fake apologies. They looked bothered to help us if we had a question, as we were a reservation of 3 rooms with 3 teens - and people who don't particularly care for luxury - lucky them. Needless to say, I will probably not be coming back here again. We could have gotten this level of service at the Fairmont Mayakoba (which was terrible last time I visited, but for the price could not complain).
Jessica, us3 night family trip
Exceptional 10.0
GREAT PLACE
Isidoro, mx1 night romance trip
Exceptional 10.0
Slick, stylish, indulgen retreat for a true escape
We stayed at Nizuc for a long holiday weekend get away... I can't say enough good things about this stylish, upscale hotel. It truly has been created for the discerning traveler. Attention to detail is an understatement, starting from each and every staff member personally greeting you with their hand placed warmly over their heart, to the cuisine prepared with impeccable creativity & skill and the tours which were curated for quality experiences. Every villa has butler service. We had a lovely sunset dinner on the Pier on a warm evening with warm lighting and our own private table. Paddleboards, kayaks and snorkel gear are complimentary... It was hard to leave.
Jana, usRomance trip

Nizuc Resort and Spa

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