The Majestic Hotel Kuala Lumpur, Autograph Collection

Photo gallery for The Majestic Hotel Kuala Lumpur, Autograph Collection

Lobby
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Majestic Hotel Kuala Lumpur, Autograph Collection

The Majestic Hotel Kuala Lumpur, Autograph Collection

5.0 star property
Luxury hotel with spa, near Berjaya Times Square

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
5 Jalan Sultan Hishamuddin, Kuala Lumpur, 50000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business centre
  • Airport shuttle
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tasik Perdana
  • Berjaya Times Square - 33 min walk
  • Pavilion Kuala Lumpur - 38 min walk
  • Suria KLCC Shopping Centre - 43 min walk
  • KLCC Park - 44 min walk
  • Petaling Street - 6 min drive
  • Kuala Lumpur Sentral - 3 min drive
  • Mid Valley Megamall - 4 min drive
  • Kuala Lumpur Tower - 10 min drive
  • Petronas Twin Towers - 11 min drive
  • World Trade Centre Kuala Lumpur - 9 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur Station - 3 min walk
  • Kuala Lumpur KTM Komuter Station - 3 min walk
  • Kuala Lumpur Pasar Seni Station - 10 min walk
  • Maharajalela Station - 16 min walk
  • KL Sentral Station - 17 min walk
  • Tun Sambanthan Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

The Majestic Hotel Kuala Lumpur, Autograph Collection

5-star luxury hotel in the heart of Tasik Perdana
Take advantage of a round-trip airport shuttle, dry cleaning/laundry services and a bar at The Majestic Hotel Kuala Lumpur, Autograph Collection. Treat yourself to a body wrap, aromatherapy or a body scrub at Majestic Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a 24-hour fitness centre and a business centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a ballroom
  • A banquet hall, a lift and tour/ticket information
  • A front desk safe, luggage storage and concierge services
  • Guest reviews speak well of the overall value and helpful staff
Room features
All 300 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as Laptop workspace and air conditioning. Guest reviews highly rate the overall comfort, size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 15 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Majestic Spa. Services include body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 68 for adults and MYR 34 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 520 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs MYR 15 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Majestic Hotel Kuala Lumpur Autograph Collection
Majestic Hotel Autograph Collection
Majestic Kuala Lumpur Autograph Collection
Majestic Autograph Collection
The Majestic Hotel Kuala Lumpur Autograph Collection
The Majestic Hotel Kuala Lumpur, Autograph Collection Hotel

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Joshua Wong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfy hotel. Beautiful architectural design of the hotel. The Staff were very pleasant and helpful. Would recommend others to stay here. But the menu for breakfast were repeated, stayed for 4 days with all the same breakfast menu. Hotel a bit far from LRT or monorail need to walk quite a distance. Overall it's a Good hotel.
ROSLAN AHMAD NAFIS, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Colonial history in a comfort hotel
This was a lovely stay at the Majestic. Fantastic room, excellent service, nice and quite quirky doormen. Excellent if you are in to colonial history and some rooms still existed from the 20s/ 30s era. ( Smokers room, Orchid room) Good happy hours. Only downside was a not so good room service lunch
John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

We stayed 5 nights here. It is an old property and in the bathroom when you shower the water will overflow into the toilet area all the time. I requested everyday to sort the issue, they say engineering team will come and check. One of the days they actually came upon my continuous calling, but they couldn’t fix the issue. Housekeeping guy does poor job, he said someone will bring towels and no body gave towels. They don’t make up room well. The most disappointing of all is their breakfast buffet. It is sad! They refill slowly, entire breakfast floor is dirty and the service staff impolite. I will never book again this place.
Chandra Bindu, 5-night family trip
Verified Expedia guest review

2/10 Poor

Unpleasant check-in
Quite an unpleasant check-in for this round due to room still wasn’t ready at 3pm. Was told to wait for a call on my mobile (staff - Hui Yii) while I could have light refreshment at Contango. Compensated us with complimentary unlimited time of parking during my stay with one-time off payment of rm15 which didn’t make sense as I was staying only a night and hence basically not a genuine compensation for all the wait. I needed to request for late check-out only then was granted after staff mentioned she needed to check with her manager. At slightly before 5pm, the wait became unbearable as I was with my kids and I went back to the counter to check again and was given a room by another staff - Eugene. I have to give the credit to Eugene as during my first queue, I noticed he would bring his customer to Contango personally while waiting for the room to be ready. He has hospitality in mind knowing that most customers are agitated by the late check-in. Please ensure all staff provide the same hospitality and the compensation must be genuine. High occupancy doesn’t serve as an excuse to delay check-in to at least 2hrs. Time is an essence for everyone. Last but not least, had an issue with my door after our dinner, which the staff initially told us to wait at the lobby while he tried to get the maintenance person but then he managed to help us to open after a few pushes. Thanks
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Muhammad Rizuan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant, great stay!
Back from abroad and had a staycation in the majestic hotel, great stay! Thanks to the hotel staff prepared the birthday surprise for my friend. comfortable and silent environment although the room is just opposite the main road.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Hamizah, 1-night trip
Verified Expedia guest review

8/10 Very good

Poh Ling, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very cozy & friendly crew. Kudos to Raihan one of the waiter... He is so helpful & friendly!
Mohd Shahrizad Bin Yaacob, 1-night family trip
Verified Expedia guest review